The hotel had leaks everywhere and smelled musty. The hotel reception was awful.
4 stars
DoubleTree by Hilton Hotel Annapolis
Photos of DoubleTree by Hilton Hotel Annapolis
Overview
Suburban hotel with area shuttle service and a 24-hour fitness center Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request. DoubleTree by Hilton Hotel Annapolis offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for DoubleTree by Hilton Hotel Annapolis
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Hotel Annapolis
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
General
- Family rooms
- Telephone
- Seating area
Media and entertainment
- Radio
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Bedroom
- Sofa bed
Workspace
- Desk
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton Hotel Annapolis
7.7
Good
658 verified ratings
Wonderful
308
Very good
108
Good
87
Okay
52
Fair
34
Mediocre
25
Poor
44
Summary of reviews
Guests say
Guests appreciated the clean rooms and friendly service provided by the staff. However, many reviews highlighted significant noise issues due to the hotel's proximity to the highway, which affected their overall experience. Some guests also mentioned outdated amenities and uncomfortable beds, indicating that while the hotel has potential, improvements are needed in certain areas.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.7 out of 10
1 review
7.7 out of 10
1 review
All reviews
Pros (+) Awesome staff!
Pros (+) Room was comfortable and clean. Staff was friendly and helpful.
Cons (-) In the morning I went to take a shower and the water was luke warm to cold. I ran it for 4 or 5 minutes and it never got any warmer. Breakfast buffet was supposed to start at 6 am. However, the staff was not fully ready at that time - no eggs and other items were not out yet. They did cook eggs to order for us because of the delay.
Pros (+) Location was reasonably close to all major shopping
Cons (-) Quality of food in the restaurant was lacking
Pros (+) The hotel was as expected for a Double Tree. Very nice place!
Cons (-) The hotel was under staffed. We traveled in for a sporting event (the hotel was sold out), yet the front desk was short staffed and they were only running one shuttle to downtown.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and bar/lounge, as well as the option for food to be delivered to your accommodation. Guests have praised the wonderful breakfast and atmosphere, and the convenient shuttle service to shopping areas and sightseeing.
How is the cleanliness of the hotel and its rooms?
Guests have reported that the hotel is very clean, with spacious and clean bathrooms. However, some guests have mentioned issues with cleanliness, such as dirty rugs and floors, and a need for new carpeting in main areas.
What are the hotel's unique amenities?
The hotel offers a pool, fitness center, and shuttle service to downtown Annapolis. Additionally, guests have highlighted the convenient location within walking distance of restaurants and shopping, as well as the availability of adjoining rooms.
How is the quality of the beds and rooms?
Guests have praised the comfortable beds and clean, spacious rooms. However, some have mentioned issues such as outdated TVs, mold in the bathroom, and a musty smell in the room.
What are the hotel's customer service and staff like?
Guests have consistently praised the friendly and accommodating staff, with special acknowledgments for exceptional service. However, some guests have reported issues with staff attitude and responsiveness, as well as concerns about the treatment of customers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.
Take Advantage of the Shuttle Service
The complimentary shuttle service to downtown Annapolis and nearby shopping areas is highly convenient and well-appreciated by guests.
Check Room Amenities
Some guests noted that the rooms were well-equipped with amenities such as a refrigerator and a coffee machine, making it convenient for storing snacks and enjoying a morning brew.
Inquire About Adjoining Rooms
If you require adjoining rooms, the hotel is accommodating in fulfilling this request, as mentioned by several guests.
Be Mindful of High Season
September is highlighted as the high season, so if you prefer a livelier atmosphere, this may be the ideal time to visit.
Consider Room Selection for Noise
Some guests mentioned that rooms facing the highway could be noisy, so if you're sensitive to noise, it's advisable to request a room away from the highway.
Utilize the Free Shuttle for Sightseeing
The hotel's shuttle service not only provides transportation to shopping areas but also serves as a convenient way to explore nearby attractions like the Navy-Marine Corps Memorial Stadium and the Ballet Theater of Maryland.
Check for Room Accessibility
The hotel offers increased accessibility and wheelchair-accessible rooms, catering to the needs of diverse guests.
Confirm Wi-Fi Connectivity
While the hotel offers free Wi-Fi, some guests experienced issues with Wi-Fi connectivity in their rooms, so it's advisable to confirm this upon check-in.
Location
210 Holiday Court, Annapolis, MD 21401
What's nearby
- Navy-Marine Corps Memorial Stadium2.1 mi
- House By The Town Gates2.8 mi
- Banneker-Douglass Museum2.9 mi
- St. Anne's Church2.9 mi
- St. John's College Library3 mi
- French Soldiers Monument3 mi
- St. John’s College3 mi
- Maryland State House3 mi
- Maryland Federation of Art3 mi
- Chase-Lloyd House3.1 mi
- Hammond-Harwood House3.2 mi
- Artisan's House3.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel Annapolis
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $167 |
Average price (weekend night) | $206 |
When to book a room at DoubleTree by Hilton Hotel Annapolis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 14.8 mi |