Facilities are outdated, a bit overpriced
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hotel Museo Spa Casa Santo Domingo
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
- TV
Reviews of Hotel Museo Spa Casa Santo Domingo
9.1
Wonderful
2077 verified ratings
Wonderful
1455
Very good
250
Good
125
Okay
60
Fair
69
Mediocre
45
Poor
73
Summary of reviews
Guests say
Guests consistently praise the hotel's unique atmosphere, beautiful location, and rich history, describing it as more than just a hotel—an experience with museums, gardens, and well-preserved ruins. The breakfast and food are frequently highlighted as excellent, and the cleanliness and spaciousness of rooms are appreciated. However, several guests report issues with service, particularly at reception, and mention problems with blocked credit card charges, slow check-in, and inconsistent staff attentiveness. Despite some negative experiences with service, the overall impression is very positive, especially for the hotel's ambiance, architecture, and amenities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9.1 out of 10
756 reviews
9.4 out of 10
7 reviews
9.2 out of 10
5 reviews
9.1 out of 10
2 reviews
All reviews
Pros (+) The food was amazing The room was big and beautifull
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities available at Hotel Museo Spa Casa Santo Domingo?
The hotel offers a wide range of amenities including free parking, free WiFi, laundry service, pool, hot tub, butler service, a gift shop, breakfast buffet, airport transportation, spa treatments, sauna, and a pool exclusively for adults.
What can guests expect from the rooms at Hotel Museo Spa Casa Santo Domingo?
The rooms are equipped with amenities such as room service, a flat-screen TV, a minibar, a safe, a refrigerator, and a private balcony. Guests can also enjoy the historical and architectural significance of the hotel's setting in an old convent.
When is the best time to visit Hotel Museo Spa Casa Santo Domingo?
The high season is in June, offering an ideal time to experience the lush gardens, natural pools, and multiple areas for relaxation. Additionally, the hotel's extensive facilities and spa services make it a perfect destination for a luxurious getaway.
What are the highlights of the hotel's spa and wellness center?
The spa facilities and staff at Hotel Museo Spa Casa Santo Domingo exceed expectations, offering beautiful amenities, including a private pool, hot tubs, sauna, and superb spa services.
What are the dining options available at Hotel Museo Spa Casa Santo Domingo?
Guests can enjoy special diet menus, a restaurant, bar/lounge, food delivery to guest accommodation, minibar, and breakfast in the room, providing a variety of dining experiences within the hotel premises.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with Spa Access
Consider booking a room with spa access for a more private and luxurious experience, including access to a separate pool and hot tubs.
Explore the Hotel's History
Take the time to explore the hotel's history and architecture, including the incorporation of earthquake ruins into the design.
Consider Spa Treatments
Indulge in the spa treatments offered, such as full-body massages, body wraps, and facial treatments, for a rejuvenating experience.
Check for Construction Updates
Before booking, inquire about any ongoing maintenance or construction work to avoid potential disturbances during your stay.
Reserve Breakfast Seating
If you plan to have breakfast at the hotel, consider making a reservation to secure seating, as the restaurant may also accommodate non-hotel guests.
Opt for Allergy-Free Rooms
If you have allergies, consider opting for the available allergy-free rooms for a more comfortable stay.
Enjoy the Hotel Grounds
Take advantage of the lush gardens, natural pools, and unique artwork scattered throughout the hotel grounds for a serene and picturesque experience.
Request Room Orientation
Upon check-in, request a thorough orientation of the hotel's facilities and amenities to fully enjoy all that the property has to offer.
Visit Nearby Landmarks
Explore the nearby landmarks, such as Convento Capuchinas and ChocoMuseo, to immerse yourself in the local culture and history.
Plan for Airport Transportation
If needed, take advantage of the hotel's airport transportation service for a convenient and hassle-free arrival and departure experience.
Location
3a Calle Oriente No 28 A, Antigua 3001
What's nearby
- Casa Santo Domingo84 yd
- Convento Capuchinas0.3 mi
- ChocoMuseo0.3 mi
- The Jade Museum0.3 mi
- Iglesia de Nuestra Señora del Carmen0.3 mi
- San Francisco el Grande0.3 mi
- Municipalidad de Antigua Guatemala0.4 mi
- Parque Central0.4 mi
- Palacio de los Capitanes Generales0.4 mi
- Arco de Santa Catalina0.4 mi
- Panza Verde Art Gallery0.5 mi
- La Merced Church0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Museo Spa Casa Santo Domingo
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | May | $314 | $274 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Museo Spa Casa Santo Domingo
Which month has the cheapest rates at Hotel Museo Spa Casa Santo Domingo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Museo Spa Casa Santo Domingo is October, with an average nightly rate of $248. The most expensive month is April at $312 per night.
What is the cheapest day to book Hotel Museo Spa Casa Santo Domingo?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Museo Spa Casa Santo Domingo is Wednesday, with an average nightly rate of $256. The most expensive day is Thursday at $405 per night.
How far in advance should you book Hotel Museo Spa Casa Santo Domingo?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Museo Spa Casa Santo Domingo, book around 4 weeks in advance. This could save you approximately 34% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Museo Spa Casa Santo Domingo
FAQs when booking at Hotel Museo Spa Casa Santo Domingo
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AntiguaMost recommended
See most recommended stays in AntiguaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.2 mi | Guatemala City La Aurora | 13.5 mi |