Facilities are outdated, a bit overpriced
5 stars
Hotel Museo Spa Casa Santo Domingo
Photos of Hotel Museo Spa Casa Santo Domingo
Overview
Hotel Museo Spa Casa Santo Domingo that is located in Antigua Guatemala, Guatemala is a luxury hotel that has 130 rooms varying from suites, family rooms and even allergy-free rooms available for guests to choose from. Restore your body, mind and spirit in this unique hotel with lush gardens, natural pools and multiple areas for relaxation.
The amenities that come with booking at the hotel include free parking, free Wifi, laundry service, pool, hot tub, butler service, a gift shop on the premises, a breakfast buffet and airport transportation. These are only a few of the many amenities available from Hotel Museo Spa Casa Santo Domingo. Other services include spa treatments such as full-body massages, body wraps, tanning beds for an additional charge, pedicures and manicures, facial treatments and a salon. There is also a sauna available as well as a pool that is strictly for adults. In the rooms, there are an array of different amenities as well including room service, a flat-screen TV, a minibar, a safe, a refrigerator and private balcony.
Guests will find many popular landmarks nearby including the La Aurora Zoo, Miraflores Museum, Casa del Jade, and Antigua Foodie Tours. There are several restaurants near the Hotel Museo Spa Casa Santo Domingo as well including Toscana and Pistilos Resturant.
The La Aurora Airport is only 14 miles away from the hotel. The city of La Antigua Guatemala is a World Cultural Heritage Site.
Latest deals for Hotel Museo Spa Casa Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Museo Spa Casa Santo Domingo
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Chapel/shrine
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Garden view
- Interconnected room(s) available
- Solarium
- Lockers
- Telephone
- Pool view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
Bathroom
- Shower cap
- Spa bath
- Hairdryer
- Toilet
- Open-air bath
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Allergy-free room
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Hotel Museo Spa Casa Santo Domingo
8.8
Very good
1652 verified ratings
Wonderful
1122
Very good
209
Good
113
Okay
50
Fair
59
Mediocre
39
Poor
60
Summary of reviews
Guests say
Guests appreciated the beautiful atmosphere and cleanliness of the hotel, with unique experiences and well-maintained facilities. However, there were significant concerns about the service, particularly at the reception, with issues related to room assignments and check-in/check-out times. Some guests felt that the value for the price paid was not satisfactory due to unexpected charges and poor service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
799 reviews
8.7 out of 10
2 reviews
9 out of 10
5 reviews
All reviews
Pros (+) The food was amazing The room was big and beautifull
Pros (+) Atmosphere, Cozy room overlooking the pools, music, rose pedal in all of the ponds, banquet in the ruins of an ancient monastery, excellent food, outdoor sculpture garden high on a hillside, lush greenery everywhere, parrots on perches at the pools.
Pros (+) Nice rooms. Pretty grounds.
Cons (-) Eerie music playing. Have to pay for wifi
Pros (+) A very unique experience, excellent service, amazing goof, the most beautiful setting for a relax stay.
Cons (-) I Maybe better beds
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Hotel Museo Spa Casa Santo Domingo?
The hotel offers a wide range of amenities including free parking, free WiFi, laundry service, pool, hot tub, butler service, a gift shop, breakfast buffet, airport transportation, spa treatments, sauna, and a pool exclusively for adults.
What can guests expect from the rooms at Hotel Museo Spa Casa Santo Domingo?
The rooms are equipped with amenities such as room service, a flat-screen TV, a minibar, a safe, a refrigerator, and a private balcony. Guests can also enjoy the historical and architectural significance of the hotel's setting in an old convent.
When is the best time to visit Hotel Museo Spa Casa Santo Domingo?
The high season is in June, offering an ideal time to experience the lush gardens, natural pools, and multiple areas for relaxation. Additionally, the hotel's extensive facilities and spa services make it a perfect destination for a luxurious getaway.
What are the highlights of the hotel's spa and wellness center?
The spa facilities and staff at Hotel Museo Spa Casa Santo Domingo exceed expectations, offering beautiful amenities, including a private pool, hot tubs, sauna, and superb spa services.
What are the dining options available at Hotel Museo Spa Casa Santo Domingo?
Guests can enjoy special diet menus, a restaurant, bar/lounge, food delivery to guest accommodation, minibar, and breakfast in the room, providing a variety of dining experiences within the hotel premises.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with Spa Access
Consider booking a room with spa access for a more private and luxurious experience, including access to a separate pool and hot tubs.
Explore the Hotel's History
Take the time to explore the hotel's history and architecture, including the incorporation of earthquake ruins into the design.
Consider Spa Treatments
Indulge in the spa treatments offered, such as full-body massages, body wraps, and facial treatments, for a rejuvenating experience.
Check for Construction Updates
Before booking, inquire about any ongoing maintenance or construction work to avoid potential disturbances during your stay.
Reserve Breakfast Seating
If you plan to have breakfast at the hotel, consider making a reservation to secure seating, as the restaurant may also accommodate non-hotel guests.
Opt for Allergy-Free Rooms
If you have allergies, consider opting for the available allergy-free rooms for a more comfortable stay.
Enjoy the Hotel Grounds
Take advantage of the lush gardens, natural pools, and unique artwork scattered throughout the hotel grounds for a serene and picturesque experience.
Request Room Orientation
Upon check-in, request a thorough orientation of the hotel's facilities and amenities to fully enjoy all that the property has to offer.
Visit Nearby Landmarks
Explore the nearby landmarks, such as Convento Capuchinas and ChocoMuseo, to immerse yourself in the local culture and history.
Plan for Airport Transportation
If needed, take advantage of the hotel's airport transportation service for a convenient and hassle-free arrival and departure experience.
Location
3a Calle Oriente No 28 A, Antigua 3001
What's nearby
- Casa Santo Domingo85 yd
- Convento Capuchinas412 yd
- ChocoMuseo435 yd
- Iglesia de Nuestra Señora del Carmen0.3 mi
- The Jade Museum0.3 mi
- San Francisco el Grande0.3 mi
- Municipalidad de Antigua Guatemala0.4 mi
- Parque Central0.4 mi
- Palacio de los Capitanes Generales0.4 mi
- Arco de Santa Catalina0.4 mi
- La Merced Church0.5 mi
- Panza Verde Art Gallery0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Museo Spa Casa Santo Domingo
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $261 |
Average price (weekend night) | $270 |
When to book a room at Hotel Museo Spa Casa Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Museo Spa Casa Santo Domingo
FAQs when booking at Hotel Museo Spa Casa Santo Domingo
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 13.5 mi |