Services and conveniences
Dining
Basics
Pool and spa
Media and entertainment
Accessibility and suitability
Laundry
Bathroom
Workspace
General
Parking and transportation
Bedroom
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel features a restaurant and bar, although some guests mentioned that the restaurant and bar were closed due to COVID. However, they did allow a kind of 'take-out' where you could order from the restaurant and then take the food up to your room.
Are there any concerns about cleanliness at the hotel?
Some guests mentioned minor cleanliness issues, such as a few stains and some showers having minor cleanliness issues. Additionally, a few guests reported issues with the cleanliness of the rooms and common areas.
What are the amenities available in the rooms?
The rooms are equipped with a minibar, microwave, refrigerator, coffee machine, and a flat-screen TV. Some guests also mentioned that the beds were comfortable and the rooms were spacious and clean.
Is there any feedback about the hotel's customer service?
Many guests praised the hotel staff, mentioning that they were amazing, friendly, and very helpful. However, a few guests reported issues with the staff not being accommodating or friendly.
What can guests expect during their stay in terms of housekeeping?
Several guests reported that there was no cleaning of rooms during their stay, and they had to go to the front desk for clean towels. Additionally, some guests mentioned that they did not receive housekeeping service even after multiple nights.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel is conveniently located near several attractions, including Appleton Memorial Park, Gardens of the Fox Cities, and the History Museum at the Castle. Consider exploring these nearby places during your stay.
Consider Room Selection Carefully
Some guests found the beds to be too firm, while others mentioned that the couches and upholstery showed signs of wear and tear. Take note of these details when selecting your room to ensure a comfortable stay.
Be Mindful of Breakfast Options
Several guests noted that the breakfast options were limited, and some were disappointed with the quality. Consider exploring nearby dining options for breakfast.
Inquire About Special Services
If you require specific amenities such as room service or accessibility features, it's advisable to inquire in advance to ensure your needs are accommodated effectively.
Check for Maintenance Issues
Some guests reported maintenance issues such as malfunctioning air conditioning, clogged toilets, and non-functional TVs. It's advisable to check the functionality of amenities upon check-in and report any issues promptly.
Take Advantage of On-Site Facilities
Guests appreciated the on-site bar and restaurant, despite some limitations due to COVID-19. Consider utilizing these facilities for a convenient dining experience.
Explore the Surrounding Area
The hotel is located near a walking/bike path, offering a great opportunity for outdoor activities. Take advantage of this feature for leisure and exercise during your stay.
Consider Nearby Dining Options
While the hotel offers dining facilities, some guests found the menu limited. Exploring nearby dining options could provide a more diverse culinary experience.
Be Aware of Additional Charges
Some guests were surprised by additional charges for incidentals and extensions. It's advisable to clarify any potential extra costs with the hotel staff to avoid unexpected expenses.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $120 |
Average price (weekend night) | $164 |
Value for money | 8.0 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Appleton Intl |
Distance to airport | 7.9 mi |