Appleton Car Rentals

Cons: The rate quoted did not match the rate charged. Billing department not open on weekends.

Cons: I searched on kayak for a rental car at Appleton airport. When I arrived from my flight it turns out the car was rented from an off-site location. Hertz did not provide transportation to the off-site location. I guess that's why it was inexpensive. Won't do that again

Cons: Upon dropping off the vehicle there were no clear signs showing a drop off area since it had been relocated due to construction at the airport. After stopping several people and driving around the parking lots I was able to locate an employee of another rental company who explained I had to drive to the remote lot area. It took me over 20 minutes to manage my suitcases and drag them across the severly damaged parking lot to get them to the building. Under normal circumstances this would not have been as difficult (yet still aneed exhorbant distance) had I not had a recent spine fusion. Once I made my way to the rental desk I was covered in sweat and so very exhausted. The girl at the counter then advised me that I should have left the car in front of the airport entrance. Again as I previously stated, there are no visible signs to notify customers where to go or what to do. I am very disappointed that I was put through this distress and am suffering greatly from this unessasary ordeal. It could have been avoided if the time was taken to advise the customers via email and/or visible signs were located in areas to clarify locations.

Cons: off airport, but still worth it, and very close to the airport in fact

Cons: I was informed that for the price quoted , I was to get a taxi, and also return to off airport location then taxi to airport. Never again.

Cons: Nothing

Cons: For some reason the ice scraper was not in the vehicle - and there was an ice storm. Oh well!

Cons: I did not like the fact that most companies are not as easy to deal with.

Cons: When we went to pick up the car, it was dirty inside and out. The engine made a noise my husband did not like, so we had to walk all the way back and get a different car. Second car was ok.

Cons: Part of the grounds are under construction and we had to walk some distance to both go to the car upon arrival and return from the car upon departure. We understood the circumstances, but a shuttle would have been greatly appreciated.

Cons: Was unable to rent car because no where in my reservation did it say to bring a major credit card. So since I was 2 1/2 hours from home and I was headed south 11 more hours. I had no time to turn around. Had to take my own car. Thank goodness it made it. Called twice to complain and have yet to get a call or email back. Extremely poor customer service. They don't deserve even 1 star.

Cons: nothing to report

Cons: I wish car/booster seats were not so expensive to rent with the car so I didn't have to bring mine along.

Cons: Desk was closed when I arrived to pick up. Delayed one day to the next morning

Cons: car smelled a little like a smoker car. supposed to be n/s.

Cons: It was not clear when I made the reservation on Kayak that I would be charged extra for mileage. Mileage would have added another $150 to my reservation, so I cancelled my rental at the last minute. I also had to cancel my trip entirely due to the added expense. It was disappointing and stressful. I wish the pricing was clearer. I'm not a fan of the car rental business model and usually try to avoid them.

Cons: That you fooled me into believing I was getting a good price, when in fact you rented me a car w/o free miles included. Who does rent a car w/o at least a certain number of miles paid. So, what looked like a good price ended up to be a scam. I got the car directly from Avis for even less money than you pretended it would cost. Shame on on you for trying to scam people. Never again Kayak.

Cons: The only draw back for me...and it's minor...I had to drop the keys and leave as it was after 10 pm. I would prefer to have settled it all right then and there. But that's just personal preference.

Cons: Nothing

Cons: When I signed up for a car rental, I was led to Appleton even though I wanted to rent at Greenbay airport. Fortunately, I ended up flying into Appleton because of cancelation of Detroit to Greenbay flight. Unfortunately, ALamo wouldn't let me drop the car off at GreenBay for my return flight. for some ridiculous reason, I had to drive the car 25 miles south to Appleton and turn around and drive back to GreenBay with the same car. Otherwise the cost of my car would have gone up by 300%. this is the kind of coporate lack of common sense that makes it very inconvenient for customers. I didn't appreciate having to add 50 miles and one hour to my drive to the airport.