Appleton Car Rentals

They did not reserve the correct vehicle

Cons: We had to cancel our rental and get a vehicle from Enterprise because they did not have the correct vehicle size reserved for us. Huge hassle!

You have to walk a mile to pick up your car!

Pros: Nothing,,,I ended up with National

Cons: When I got to the Hertz counter in the Appleton airport I was told that I had made my reservation with the Hertz store OFF of the airport. The clerk said that I could walk to the "other Hertz Rental location" which is a mile away from the airport. I had my luggage and had just got off of a 5 hour red eye. He also warned that some of the route was on a highway and there was no sidewalk, so be careful!!!! I walked over to the National counter and got a nice car for a good price.

had a problem with the car. Called. Finally got someone after trying

Pros: The car. The fact that I could return it to airport although rented off site

Cons: told them the problem. They refused to help. Told me to call the Hertz service. I got an independent auto mechanic. didn't like the $15 cab ride to pick up the car that was for 1 mile. You should provide a shuttle.

Denver trip

Pros: Space and fuel efficiency. Check in and out. Poor and misleading information.

Cons: Check in and out with misleading information. Difficulty and time consuming to resolve the issue. Agent was not very helpful with reviewing the vehicle outside.

Bait and switch.

Pros: Nothing

Cons: The offsite hours are ridiculous. Won't pick you up from the airport even though kayak says rental is at airport. They work together but if your flight is late then you have to rent from the other site and it will cost you more than $100 more!!! Classic bait and switch!!!!!

Rented a vehicle through website that wasn't available.

Cons: We rented a truck through the website. The morning that we were to pick up the truck we were contacted and told that there was no truck available because the company overbooked rentals. Kind of crappy.