Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "Terrific location."8.8 "88%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." -
7.7 "Good service."8.1 "81% said the
reception staff was great ." 10.0 "100% thought theservice was very professional ." -
7.4 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
5.0 "Sufficient wellness & sports facilities."
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4.9 "Rooms are not good."0.7 "93% thought they were
poorly maintained ." 2.3 "77% saidrooms were small ." 4.7 "53%complained about the bathroom ." 0.9 "91% foundproblems with the furniture ." 4.1 "59% said thebathroom was dirty ." 0.6 "Air conditioning was criticized by 94%." -
4.7 "Not very comfortable."2.3 "77% said
rooms were small ." 2.7 "73% thought it wastoo noisy ." 0.6 "Air conditioning was criticized by 94%." -
3.6 "Internet is poor."
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2.2 "Terrible amenities."2.4 "76% thought the
building wasn't nice ." 2.2 "For 78%, thelobby entrance was sub-standard ."
Overall Rating
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9.1 "Terrific location."8.8 "88%
liked the proximity to shopping ." -
7.5 "Good breakfast."
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7.3 "Good service."8.0 "80% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
4.9 "Wellness & sports facilities were not very nice."0.0 "100% said that
wellness & sports facilities were unclean ." -
4.3 "Not very comfortable."2.2 "78% said
rooms were small ." 0.7 "Air conditioning was criticized by 93%." 2.8 "72% thought it wastoo noisy ." -
4.3 "Rooms are not good."2.2 "78% said
rooms were small ." 0.5 "95% thought they werepoorly maintained ." 1.0 "90% foundproblems with the furniture ." 0.7 "Air conditioning was criticized by 93%." -
2.1 "Terrible amenities."2.3 "77% thought the
building wasn't nice ." 2.5 "For 75%, thelobby entrance was sub-standard ."
Overall Rating
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9.3 "Terrific location."8.9 "89%
liked the proximity to shopping ." -
8.7 "Good value."
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8.0 "Great service."8.7 "87% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." -
7.5 "Good breakfast."
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5.4 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." -
5.0 "Average comfort."
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1.9 "Terrible amenities."2.1 "79% thought the
building wasn't nice ."
Overall Rating
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9.3 "Terrific location."
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8.6 "Good value."
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7.5 "Good service."
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5.3 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.0 "Rooms are ok."1.1 "89% thought they were
poorly maintained ." -
4.6 "Not very comfortable."
Overall Rating
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9.0 "Terrific location."
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8.5 "Good value."
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7.5 "Good service."8.3 "83% found the
staff to be very friendly ." -
4.9 "Not very comfortable."
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4.8 "Rooms are not good."0.8 "92% thought they were
poorly maintained ." 0.8 "92% foundproblems with the furniture ." -
1.9 "Terrible amenities."2.1 "79% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Good location, the bed was comfortable Thin walls! We heard every move the people made above us. The rooms are small. They're good for a night but I wouldn't stay much longer. Not a lot of value for the high cost.
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8.0review from
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
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6.2review from
Waiting at the front desk for ten minutes waiting to check in. Refrigerator that didn't work properly.
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10.0review from
Comfortable beds, friendly staff, and excellent, well-maintained hot breakfast. No complaints
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3.7review from
The other guests complained over and over about some kids and the staff became evil! Price.
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8.0review from
The breakfast room being always open and having fruit and juice and coffee available for a snack if desired. Would have liked HBO and The Weather Channel on the T.V.
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8.0review from
Very reasonably priced hotel. Nice hot tub. Needs updating. Could be cleaner. Room was very small.
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8.5review from
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
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3.7review from
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
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2.0review from
Room was very dirty towels where yellow outdated room torn carpet staff very unprofessional messy hair untucked shirts very disappointed
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8.0review from
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
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10.0review from
Comfortable beds, friendly staff, and excellent, well-maintained hot breakfast. No complaints
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8.0review from
The breakfast room being always open and having fruit and juice and coffee available for a snack if desired. Would have liked HBO and The Weather Channel on the T.V.
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8.0review from
Very reasonably priced hotel. Nice hot tub. Needs updating. Could be cleaner. Room was very small.
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8.5review from
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
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6.2review from
Good location, the bed was comfortable Thin walls! We heard every move the people made above us. The rooms are small. They're good for a night but I wouldn't stay much longer. Not a lot of value for the high cost.
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6.2review from
Waiting at the front desk for ten minutes waiting to check in. Refrigerator that didn't work properly.
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3.7review from
The other guests complained over and over about some kids and the staff became evil! Price.
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3.7review from
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
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2.0review from
Room was very dirty towels where yellow outdated room torn carpet staff very unprofessional messy hair untucked shirts very disappointed
