Shams Al-Basra Hotel

The staff at Shams Al-Basra Hotel are extremely kind, helpful, and easygoing. They make you feel welcomed and are very supportive, recommending restaurants and assisting with money exchanges.

The rooms at Shams Al-Basra Hotel are cozy, but some guests found them to be small. Additionally, the hotel provides an upgrade without guests asking for it, and there are complimentary bottles of water in the fridge.

The food in the buffet may sometimes be cold and lack consistent options. However, the hotel staff are helpful in recommending restaurants, and the overall dining experience is welcoming.

Some guests have experienced noise disturbances, such as the continuous noise from the AC system and barking of street dogs. This may cause sleep deprivation for some guests.

The high season at Shams Al-Basra Hotel is in March, while the low season is in September. Consider these times for your visit to ensure the best experience.

Guests have reported receiving unexpected room upgrades, so it might be worth inquiring about the possibility upon arrival.

Some guests mentioned street noise and continuous AC system noise, so light sleepers may want to consider this when booking.

The buffet food has received mixed feedback, with some guests finding it cold and lacking consistent options.

Guests appreciated the personalized and welcoming treatment from the manager and staff, creating a positive guest experience.

Some guests noted a lack of certain amenities, such as limited bottled water and Wi-Fi issues, so it may be helpful to confirm these details before booking.

The staff are commended for their helpfulness, including providing recommendations for restaurants and assisting with currency exchange.

Several guests mentioned that the rooms are small, so those seeking more space may want to consider upgrading to a larger room type.

There were complaints about the Wi-Fi quality, so guests reliant on internet access may want to consider this aspect.

Some guests mentioned being disturbed by street noise, so those sensitive to noise may want to request a quieter room location.

One guest reported issues with shower accessibility, so it may be advisable to confirm this aspect before booking.