Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." -
8.7 "Location is great."9.2 "92%
liked the proximity to shopping ." 8.2 "Good access to the airport , said 82%." -
8.4 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.3 "Very good internet connection."10.0 "100% thought it was a
great value ." -
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.3 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ."
Overall Rating
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7.9 "Good service."
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7.5 "Good cleanliness."
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6.8 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ."
Overall Rating
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9.7 "Excellent value."
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8.6 "Location is great."
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8.4 "Breakfast is good."
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7.6 "Good service."8.8 "88% found the
staff to be very friendly ." -
6.5 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
6.3 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ."
Overall Rating
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9.7 "Excellent value."
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8.4 "Breakfast is good."
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8.3 "Location is great."
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7.8 "Good service."9.1 "91% found the
staff to be very friendly ." -
6.9 "Average cleanliness."
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5.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Clean bed Poor customer service, hotel.com and hotel website advertises "free airport shuttle" but when you call at 10pm or on a weekend to request your "free airport shuttle" they tell you that they only have it from 9-9 and only on weekdays. So whatever you were going to save on hotel price, you have to pay it on Uber or a taxi....FALSE ADVERTISEMENT!!!!! and staff instead of helping you they rather cancel your reservation (Ash was the name of the nasty front door agent)
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8.0review from
Airport van service
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4.2review from
Yes. My stay was inexpensive. But I didn't expect stained bed sheets, peeling bathroom wallpaper, and torn upholstery on the desk chair. This is not a 3 star hotel!
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6.0review from
Ease of check-in and check-out. wrong room given to us initially was corrected immediately.
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7.0review from
The hotel staff was very helpful in giving advice for dinner places and also providing directions to places. Having my grandkids with me, a pool would have been nice but the spa provided enough of an entertainment for the evening.
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7.0review from
Being set up for business clients was great Decor is looking dated but still clean and functionable
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4.6review from
The cost is different from the infomration from booking.com. Booking.com says $178 includes 11%VAT, Service charge and City/Tourist tax is not applicabile. On the other hand, the charged amount is 197.58 which mean $178+11%. Hotel explains that this is Booking.com's mistake.
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7.2review from
breakfast no
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7.0review from
The hotel staff was very helpful in giving advice for dinner places and also providing directions to places. Having my grandkids with me, a pool would have been nice but the spa provided enough of an entertainment for the evening.
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7.0review from
Being set up for business clients was great Decor is looking dated but still clean and functionable
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7.2review from
breakfast no
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6.2review from
Clean bed Poor customer service, hotel.com and hotel website advertises "free airport shuttle" but when you call at 10pm or on a weekend to request your "free airport shuttle" they tell you that they only have it from 9-9 and only on weekdays. So whatever you were going to save on hotel price, you have to pay it on Uber or a taxi....FALSE ADVERTISEMENT!!!!! and staff instead of helping you they rather cancel your reservation (Ash was the name of the nasty front door agent)
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4.2review from
Yes. My stay was inexpensive. But I didn't expect stained bed sheets, peeling bathroom wallpaper, and torn upholstery on the desk chair. This is not a 3 star hotel!
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6.0review from
Ease of check-in and check-out. wrong room given to us initially was corrected immediately.
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4.6review from
The cost is different from the infomration from booking.com. Booking.com says $178 includes 11%VAT, Service charge and City/Tourist tax is not applicabile. On the other hand, the charged amount is 197.58 which mean $178+11%. Hotel explains that this is Booking.com's mistake.
