Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Perfectly clean."9.5 "95% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.5 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
8.9 "Comfort level is high."9.3 "93% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." 8.6 "86% thought it waspleasantly quiet ." -
8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." 8.8 "Easily accessible by car , said 88%." 10.0 "Great parking , according to 100%." 8.0 "Good access to the airport , said 80%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.8 "88% werehappy with the shuttle service ." -
3.8 "Internet is poor."0.0 "100% said the
wifi quality was bad ."
Overall Rating
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9.7 "Perfectly clean."
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9.6 "Excellent value."
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9.1 "Very comfortable."
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8.8 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.7 "Breakfast is good."
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.6 "Excellent value."
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8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." -
8.8 "Comfort level is high."8.5 "85% thought
rooms were spacious ." 9.3 "93% said thebeds were comfortable ." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ."
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.0 "Terrific location."
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8.6 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.3 "Breakfast is good."
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8.1 "Rooms are great."9.6 "96% said
rooms were clean ."
Overall Rating
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9.5 "Perfectly clean."9.3 "93% said
rooms were clean ." -
9.4 "Excellent value."
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.7 "Location is great."
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8.5 "Comfort level is high."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The breakfast offered was very good. We were put in a handicapped room, which meant a wheel-in shower. Not ideal. Bathroom door wouldn't stay open. A bunch of 20-somethings were screaming in the halls late night/early morning. Front desk did come up and talk to them, which was good.
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5.0review from
Breakfast I was put in a room near the front desk and was woke by others making noise at 6am and could not get back to sleep
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9.0review from
Location! My kids found old french fries behind the end table.
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10.0review from
Convenient to the highway and NW suburbs; this is a superior property. Breakfast was excellent as were the accommodations. They were unable to meet an early check-in request and said that they would call when a room became available. No call was made, however the room was available by the check-in time.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Spacious room, nice bathroom, everything seemed updated and was clean. Also enjoyed the seaweed. They took breakfast away 4 minutes after 10 am. Maybe they can wait 10 minutes once breakfast ends? Thanks
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10.0review from
No desk in room.
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8.0review from
Nice hotel, overall! Front desk staff were very friendly.Free breakfast was great - lots of choices. Good size room, nicely finished. Room was not clean! Reported to front desk. Some toiletries had been used and put back as new! Whatever wasn't showing appeared to have not been cleaned at all. Bathroom, especially, was filthy.
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10.0review from
We are so glad to stay this hotel and really enjoyed it. Bathroom is clean, and my husband and I really liked the bed, the firm of the mattress was perfect for us. Also, the hotel provides steam rice along with seaweed and rice topping for breakfast! No, we are totally satisfied with this hotel.
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10.0review from
Good price and good location.
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10.0review from
Very clean, great location, many breakfast options. very firm mattress.
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8.0review from
It was a nice hotel in a convenient location. The room was modern and clean. The desk staff was pleasant and helpful. It was a good value. The breakfast biscuits were hard and the gravy looked gross. Some of the sausages were overdone and hard too. It was random whether they'd be OK or not. Threw a couple away. The eggs were OK. Not there for breakfast, but would have been nice to enjoy.
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5.0review from
This guest did not leave comments about this hotel.
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7.0review from
Housekeeping was exceptional, room & bathroom clean! Beds comfortable. Breakfast above average! Super easy to find, just off I-90 and a great location to get around the west & north suburbs, with major roads near by. Plenty of parking every night. side door not secure. Scary!
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6.0review from
Free continental breakfast was a hit with the kids. Rooms were pretty large, at the expense of the bathroom size. I don't know how this hotel scored 3 stars and a 9+ on the visitor rating? I've seen better 2.5 star with 7+ ratings. If it would have been just me, traveling on business, it would have been adequate.
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2.0review from
Yes while there, there was car break ins. I believe that three cars were broken into. The hotel needs to have better security. The exercise room has old broken down equipment. I hope to never go back here. The sad thing is the staff is very decent.
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6.0review from
Bed Called down about smoking in next room no one came.
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7.0review from
The location, breakfast, and staff were excellent. The staff made a room change when the first one was next to an elevator. The breakfast was hot, complete and well kept; even different items both days. The location was easy on & off the highway. The street noise was above normal and the hallway noise was higher than in many hotels. Slamming doors and thin walls heard showers going on and off. The room however otherwise was very nice, very clean, and temperature was good.
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1.0review from
Waste of time Staff was very very rude and not professional i will never go there again
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9.0review from
Location! My kids found old french fries behind the end table.
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10.0review from
Convenient to the highway and NW suburbs; this is a superior property. Breakfast was excellent as were the accommodations. They were unable to meet an early check-in request and said that they would call when a room became available. No call was made, however the room was available by the check-in time.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Spacious room, nice bathroom, everything seemed updated and was clean. Also enjoyed the seaweed. They took breakfast away 4 minutes after 10 am. Maybe they can wait 10 minutes once breakfast ends? Thanks
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10.0review from
No desk in room.
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8.0review from
Nice hotel, overall! Front desk staff were very friendly.Free breakfast was great - lots of choices. Good size room, nicely finished. Room was not clean! Reported to front desk. Some toiletries had been used and put back as new! Whatever wasn't showing appeared to have not been cleaned at all. Bathroom, especially, was filthy.
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10.0review from
We are so glad to stay this hotel and really enjoyed it. Bathroom is clean, and my husband and I really liked the bed, the firm of the mattress was perfect for us. Also, the hotel provides steam rice along with seaweed and rice topping for breakfast! No, we are totally satisfied with this hotel.
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10.0review from
Good price and good location.
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10.0review from
Very clean, great location, many breakfast options. very firm mattress.
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8.0review from
It was a nice hotel in a convenient location. The room was modern and clean. The desk staff was pleasant and helpful. It was a good value. The breakfast biscuits were hard and the gravy looked gross. Some of the sausages were overdone and hard too. It was random whether they'd be OK or not. Threw a couple away. The eggs were OK. Not there for breakfast, but would have been nice to enjoy.
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7.0review from
The breakfast offered was very good. We were put in a handicapped room, which meant a wheel-in shower. Not ideal. Bathroom door wouldn't stay open. A bunch of 20-somethings were screaming in the halls late night/early morning. Front desk did come up and talk to them, which was good.
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7.0review from
Housekeeping was exceptional, room & bathroom clean! Beds comfortable. Breakfast above average! Super easy to find, just off I-90 and a great location to get around the west & north suburbs, with major roads near by. Plenty of parking every night. side door not secure. Scary!
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7.0review from
The location, breakfast, and staff were excellent. The staff made a room change when the first one was next to an elevator. The breakfast was hot, complete and well kept; even different items both days. The location was easy on & off the highway. The street noise was above normal and the hallway noise was higher than in many hotels. Slamming doors and thin walls heard showers going on and off. The room however otherwise was very nice, very clean, and temperature was good.
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5.0review from
Breakfast I was put in a room near the front desk and was woke by others making noise at 6am and could not get back to sleep
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5.0review from
This guest did not leave comments about this hotel.
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6.0review from
Free continental breakfast was a hit with the kids. Rooms were pretty large, at the expense of the bathroom size. I don't know how this hotel scored 3 stars and a 9+ on the visitor rating? I've seen better 2.5 star with 7+ ratings. If it would have been just me, traveling on business, it would have been adequate.
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2.0review from
Yes while there, there was car break ins. I believe that three cars were broken into. The hotel needs to have better security. The exercise room has old broken down equipment. I hope to never go back here. The sad thing is the staff is very decent.
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6.0review from
Bed Called down about smoking in next room no one came.
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1.0review from
Waste of time Staff was very very rude and not professional i will never go there again
