Basics
Accessibility and suitability
Services and conveniences
Bathroom
General
Media and entertainment
Dining
Bedroom
Outdoor
Laundry
Health and safety
Family friendly
Parking and transportation
Workspace
Things to do
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are some unique amenities offered at the hotel?
The hotel offers a variety of unique amenities including a Japanese food court within walking distance, a peaceful courtyard with balconies or patios, and a Starbucks in the hotel.
How is the cleanliness of the hotel and its rooms?
Guests have praised the cleanliness of the hotel and its rooms, although some have mentioned that the carpet in the rooms and hallways needs to be replaced.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, with many reviews highlighting the exceptional service provided by the hotel employees.
When is the best time to visit the hotel?
The hotel experiences high season in May and low season in April, making May a great time to visit for those looking to enjoy the amenities and location of the hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony or Patio
Guests recommend choosing a room with a balcony or patio to enjoy the peaceful courtyard view.
Consider Low Season Visits
Visiting in April might be a good idea to avoid high-season crowds and prices.
Nearby Attractions
Take advantage of the hotel's proximity to attractions like Heritage Park, Metropolis Performing Arts Center, and Woodfield Mall, all within a few miles.
Check for Construction Notices
Inquire about any ongoing or upcoming construction to avoid potential disturbances during your stay.
Be Mindful of Noise Levels
Some guests mentioned the presence of noisy groups, so consider this when choosing your room location.
Request a Microwave
If needed, consider requesting a room with a microwave, as it may not be available in all rooms.
Verify Room Cleanliness
Some guests reported cleanliness issues, so it's advisable to check the room upon arrival and address any concerns with the staff promptly.
Consider Transportation Options
While the hotel offers free parking, it's worth exploring other transportation options, especially for visiting nearby attractions.
Inquire About Breakfast Options
If breakfast is important to you, inquire about the available options and associated costs to avoid any surprises.
Address Room-Specific Issues
If you encounter issues with amenities in your room, such as the air conditioning or shower, don't hesitate to seek assistance from the staff.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | April | $142 | $122 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 16% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 3.0 mi | Chicago O'Hare Intl | 6.1 mi |