Kamenoi Hotel Aso

The hotel offers a buffet-style dinner and breakfast with a great selection, including snow crab and a variety of foods. Special diet menus are available upon request.

The hotel features a large onsen area, spacious indoor pools, and a beautiful garden. It also offers a shuttle service to and from the train station, making transportation convenient.

The hotel is well-kept and maintained, with clean and spacious rooms. However, some guests mentioned that certain areas, such as the public bath, may need better maintenance.

The hotel is a great resort for family retreats, offering a variety of activities like karaoke, public baths, and table tennis. Additionally, it provides kids meals and a kid-friendly buffet.

The high season is in October, offering a great opportunity to enjoy the beautiful mountain views and the hotel's spacious tatami rooms. However, it's important to note that the hotel may be crowded during this time.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain range or Aso volcano comes highly recommended.

Guests suggested booking a room with both breakfast and dinner included, as the buffet offerings were praised for their variety and quality.

Some guests noted that certain rooms were equipped with Kumamon decorations, providing a unique and enjoyable experience. It's worth inquiring about themed room options.

While the onsen facilities were appreciated, some guests found them to be crowded and noisy. Consider visiting during off-peak hours for a more tranquil experience.

A few guests encountered language barriers with staff, particularly when communicating in English. It may be helpful to have a translation app or basic Japanese phrases on hand.

Some guests expressed disappointment with the size and features of their rooms, which did not align with the information provided during booking. It's advisable to confirm room details before arrival.

The hotel's location is ideal for exploring Mount Aso and the surrounding area. Guests recommended taking advantage of the shuttle service to nearby attractions and train stations.

Families with children appreciated the variety of activities available at the hotel, including board games, karaoke, and mini-golf. It's a great option for a family retreat.

As the hotel is somewhat isolated, having a car was recommended for convenience in accessing nearby attractions. Alternatively, guests can utilize the shuttle service or book a taxi for transportation.

While the hotel offers a range of facilities, some guests found certain amenities to be dated or in need of maintenance. It's advisable to set realistic expectations for the property's facilities.