Shinwaen

The hotel offers delicious and innovative food, and guests have praised the extensive courses during dinner and breakfast as amazing.

Guests have described the Japanese-style rooms as spacious, clean, and comfortable, with everything needed to enjoy the public and private hot springs provided.

Yes, the hotel offers free parking for guests, providing convenience for those traveling by car.

The high season is in December, offering a great opportunity to enjoy the hotel's hot spring and private bath facilities, good food, and a relaxing environment after a day’s hike.

The staff is described as very nice, helpful, patient, and hospitable, providing a warm welcome and assistance throughout the stay.

Guests highly recommend booking a room with a private onsen for a more exclusive and relaxing experience.

While the staff primarily speaks Japanese, using Google Translate can be helpful for communication.

To fully enjoy the facilities and activities, consider arriving early to avoid feeling rushed, especially for dinner and onsen experiences.

Take advantage of the hotel's proximity to attractions like Aso Uchinomaki Onsen and Aso Shrine for a well-rounded experience.

Some guests noted a slight smell in the room, so it's advisable to keep this in mind when booking.

If you have heavy luggage, inquire about assistance or room accessibility, as some guests mentioned challenges with carrying luggage to upper floors.

While the location may require the use of local buses or taxis, the experience at the hotel and its surroundings make it worth the effort.

Guests praised the delicious and innovative food, recommending guests to try both breakfast and dinner at the hotel.

Guests highlighted the spacious, clean, and comfortable Japanese-style rooms, emphasizing the warm hospitality and patient service provided by the staff.

Take advantage of the outdoor onsen for a serene and enjoyable experience, but be mindful that the timing of check-in may impact the pace of your visit.