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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers delicious and innovative food, and guests have praised the extensive courses during dinner and breakfast as amazing.
Are the beds comfortable and spacious?
Guests have described the Japanese-style rooms as spacious, clean, and comfortable, with everything needed to enjoy the public and private hot springs provided.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience for those traveling by car.
What is the best time to visit the hotel?
The high season is in December, offering a great opportunity to enjoy the hotel's hot spring and private bath facilities, good food, and a relaxing environment after a day’s hike.
How is the customer service at the hotel?
The staff is described as very nice, helpful, patient, and hospitable, providing a warm welcome and assistance throughout the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Private Onsen
Guests highly recommend booking a room with a private onsen for a more exclusive and relaxing experience.
Consider Language Barriers
While the staff primarily speaks Japanese, using Google Translate can be helpful for communication.
Plan for Early Check-in
To fully enjoy the facilities and activities, consider arriving early to avoid feeling rushed, especially for dinner and onsen experiences.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Aso Uchinomaki Onsen and Aso Shrine for a well-rounded experience.
Be Mindful of Room Odors
Some guests noted a slight smell in the room, so it's advisable to keep this in mind when booking.
Check for Luggage Accessibility
If you have heavy luggage, inquire about assistance or room accessibility, as some guests mentioned challenges with carrying luggage to upper floors.
Consider Transportation Options
While the location may require the use of local buses or taxis, the experience at the hotel and its surroundings make it worth the effort.
Indulge in Traditional Japanese Meals
Guests praised the delicious and innovative food, recommending guests to try both breakfast and dinner at the hotel.
Embrace the Traditional Ryokan Experience
Guests highlighted the spacious, clean, and comfortable Japanese-style rooms, emphasizing the warm hospitality and patient service provided by the staff.
Enjoy the Outdoor Onsen
Take advantage of the outdoor onsen for a serene and enjoyable experience, but be mindful that the timing of check-in may impact the pace of your visit.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | December |
Average price (weeknight) | $256 |
Shinwaen is located at 1354, Uchinomaki, 3.2 miles from the center of Aso. Aso Uchinomaki Onsen is the closest landmark to Shinwaen.
Check-in time is 4:00 PM and check-out time is 10:00 AM at Shinwaen.
Yes, Shinwaen offers free Wi-Fi.
Yes, Shinwaen offers free parking.
Shinwaen is 14.5 miles from Kumamoto. Shinwaen is 44.7 miles from Saga.
KAYAK scours the web for all room deals available at Shinwaen in Aso and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shinwaen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shinwaen.
Distance to city center | 3.2 mi |
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Nearest Airport | Kumamoto |
Distance to airport | 14.5 mi |