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Receptionists very courteous
The helpful staff, the proximity to the basilca, the breakfast.
St. Francesco hotel has a desirable location close to the St. Francis Basilica. The staff is friendly. Be aware that you will need to climb a steep hill to the hotel. Taxis are available.
comfort and facilities no
The location is excellent. The shower in the bathroom.
Great location, our room had a great view, staff was most helpful, meals were excellent, wine was fantastic. parking was somewhat of a problem
Good location. Tiny rooms.
I loved the location near the beautiful cathedral and the comfortable roon for a 5 persons family
It was close to the basilica and most of the shops and restaurants we visited.
staff was willing to provide a basilica view after discussion, the breakfast choices were abundant, perfect location rooms a bit on the small side
The view was wonderful. The room was clean and comfortable. The bed was very comfortable with good bed linen and the bathroom was nice with good towels. The TV had BBC world which was handy. There was a wonderful lounge area with comfortable leather sofas where one could relax with a book and enjoy spectacular views all around. There was one very helpful staff member on reception but unfortunately we can't remember his name but think it began with either G or J. Instead of a full a la carte menu being available we were told only two starters and two main courses were available - both of which were meat and I don't eat meat. We were not told this when we made a dinner reservation and were only told when we sat down to eat. We believe this was due to an American tour group staying at the hotel and ordinary guests took second place. It ruined our last meal in Italy. We had no bathrobes in either room and some of the little extra products were missing from one of our rooms but were in the other room. At breakfast the dining room was very very cold and the breakfast was basic. Tea and Coffee were from a machine and so you had to keep going back for another cup. A coffee pot or tea pot would be better.
The hotel is beautifully refurbished, the staff were excellent, the aspect was utterly beautiful. It is very comfortable and clean. I loved being there. The atmosphere was very good. The cost was very good. At this time, Hotel Giotto would be my first choice when visiting Assisi. I will happily recommend it to all those I know. Had dinner one evening in the Hotel Restaurant. The food was poorly cooked, they took a ridiculously long time to serve us and to present us with the food we had ordered, even though we were the first to arrive that evening. When we complained, they tried to justify themselves, but the waiter who served us (whom we do not blame for this) was courteous and would not charge us for the meal.
View from the room was fabulous. Make sure to book a room with a .valley view
Excellent location in Assisi with parking.
The facilities in the room were all new and clean. They did not provide me with a parking place near the hotel. In fact this parking is not at all convenient : you need to go up the hill to reach it and then up and down the hill all around the town to leave it because there are works nearby. It is quite dangerous if you are not a mount racer. It is more convenient to use the big parking below for payment and another hotel to visit Assisi
Great central location
The staff was great and the dining room personell were great.
Located just inside the city gate, It was convenient to drive to, in a very confusing area of Italy. It was also located very close to the Church and tomb of St. Francis. Great views, nice clean room. Excellent olive oil products in the bathroom. They have a lovely lobby with great views, personal service, and inexpensive Wi-Fi. Breakfast was second rate - I had hot chocolate with breakfast because I didn't like the coffee (to be polite). Breakfast bread was just okay.
I have stay at this hotel twice before and love it. The location is right inside one of the city gates and it has its own parking. The view over the Umbrian plain is gorgeous and the flights of swallows and swifts fascinating.
Very cool spot, modern in the middle of ancient.
Very clean, great location, friendly proprietor
Very, very clean. Especially the bathroom. Alessandro and Camillo at the front desk were wonderfully helpful! Breakfast was very good with plenty of food choices. The room was not very sound proof. Don't know if that is a problem with the other rooms.
the position of this hotel is very good. Our room with a view was wonderful.
The view was spectacular, the staff was helpful and kind. The buffet breakfast was OK, compared to the coffee+cookie style italian breakfasts.
Fabulous...great location, beautiful hotel, great staff...very friendly and helpful. I got a little hot in the middle of the night I think our ac was inadvertantly turne off...but it wasn't too bad.
Excellent, enthusiastic staff, good location Beds could be better.
The hotel staff were so helpful and accomodating - certainly a plus for a hotel. The rooms were a nice size, nicely decorated with very nice bathrooms. The view of the valley was beautiful. Dining was a pleasure - the breakfast was very nice, and dinner at the hotel was excellent. We would definitely like to stay again but for a longer time.
Central location, willingness of restaurant staff to serve us dinner even though we arrived after closing time Lack of attention from reception staff. Confusion over car parking arrangements and costs.
Location was perfect - could walk everywhere. Best thing was the parking. The room was a decent size and clean. The bed was extremely comfortable with wonderful linens. The bathroom was fine but the shower had no water pressure or volume - it was only a trickle and we had to hold the diverter the entire time.
staff very attentive and helpful, the hotel is very cozy, comfortable, and the temperature inside was perfect, great breakfast, location wise was well located, a couple of blocks up from the entrance to the city.
Great location and view from room The breakfast was not that good .Keep it simple and good quality
Wonderful location in the heart of old Assisi with a great view over the valley from teh bedroom window.. Parking across the road from the hotel. Modern room with flat screen LCR TV. Excellent restaurant connected to the hotel. The concierge really cared about you. Enter the town through the San Franciscan Gate and finding the hotel is easy. Try it any other way and you are doomed to a frustrating time finding the place.
This hotel is perfect if driving to Siena. It has excellent access into the heart of Siena by foot or city bus. The views are beautifull. the staff are extremely helpfull and curtious.
manager very abbrupt, walked us to our room as you'd walk cattle. I didn't like anything about the hotel. Should be one star, not 3.
It's location right at the main entrance gate to Assisi and that it had parking The website does not give it justice. It's much better than the website describes it to be.
The hotel is in a great location to explore Assisi.
The location was just outside the city gates and the hotel offered free parking. Night manager was a aloof.
The hotel was in great location,very clean, great breakfast and easy to find with our gps!1
an excellent hotel for the price. right at the old city gates, with a bus right across the road. quite location and helpful friendly staff.
Easy to access, excellent location, cozy, nice atmosphere.
This hotel is situated in excellent position,we had no view as we were in a back room,but with car parking free and it being only a very short walk into the old town it is the perfect location.
Great location, right on the bus line. Comfortable room and very helpful staff. Great breakfast buffet.
We liked it all: the whole building is gorgeous, the service was warm, the hotel was all very clean; very easy to arrive. Internet access was ok. Conveniently located between the upper and the lower Assisi. Price-offering relationship was ok. When we go back with Assisi, we will for sure come back to Ora Cenacolo. Coffee could have been better, I mean, italian standard.
The only good things I can say about this hotel the location and views of Assisi and the large size of the rooms. Everything made for a bad stay. The hotel seems to be all about "form". The substance of how things work and comfort have been missed. The room lighting is inadequate for reading and the bathrooms, while large, have tile floors that get quite slippery when wet. a large tour bus was there on our visit and at breakfast the group consumed all of the warm food and emptied juice and coffee dispensers. My biggest complaint was for the staff. If I mentioned a concern or complaint I was met with indifference and a shrug. This was one of my poorest hotel experiences in all of my European travels. be aware !!
Staff were friendly, but restaurant is in basement, food only so-so, and not good value. We ate there the night we arrived for convenience, but never again. Pool and surrounds good. Wi-fi was promisd for the rooms and lobby, but was not available, We were allowed to use a hotel computer to check emails, but annoyed about this. See above. Very poor arrangement for resaurant, andno wi-fi as shown on hotel website.
Hotel staff were helpful and efficient; the room was very clean with a good bathroom; breakfast was included and was excellent. We had direct access through french doors from our room on to a large terrace with a beautiful view overlooking the Assisi valley. We would have appreciated having wifi access in our room.
The room was a little cramped but clean. outside surroundings of gardens and crystal clear pool very pleasant
The personal service, picturesque location and swimming pool area.
Very quiet, clean and people were helpful No
Lovely hotel - nice room with balcony and splendid view - exellent swimmingpool - 15 min. walking to towncenter - good restaurant and friendly staff
Excellent view of the Umbrian plain from the terrace. You should ask a room with a terrace. Pool and play area for children. Our room had a terrace but the space was very small.
We liked the view from the room. Beautiful and excellent view on the valley of Toscany. We appreciated the big balcony with table. We spent and excelent moment in the swiming pool. We prefered this hotel because it's outside the the Assisi but not far (on kilometer by walk). We were in the calm and nature. Great hotel.
Our room had a patio in front with a view of the valley below Assisi. A ten to 15 minute walk to the city.
The view from our room was outstanding...very pretty and relaxing. The air conditioning did not cool the room. It was placed under the table and it did not circulate throughout the room. Therefore, I would not recommend this hotel for the summer months.
Care of the staff
The staff were very friendly and the room was large and comfortable. The distance away from Santa Maria dell'Angelo and Assisi is further than you think so you have to drive, and then parking is a problem.
Excellent room and furnishing, view, air-conditioning Room got hot during the day
Maybe they forgot to charge us for internet, but it was only one place in Italy where we did not have to pay for internet. Breakfast was poor.
The restaurant is excellent, with extremely good and very well priced food. The staff were extremely welcoming & helpful. It felt that there was a very personal touch to our stay. We would use the hotel again. I wasn't very happy with the bedding on the children's cot. A simple child size duvet & pillow in the cot would have been better.
Location to Assisi town no
The hotel's location is very good and near to most touristic attractions. Breakfast was good and room clean. If I really had to criticize I would say that even if breakfast was abundant and there was a good choice, some slices of ham together with the salami would have made the choice wider.
It was too far from the centre of Assisi. The infomation given leads you to believe it is within walking distance and it certainly is not.
It is confortable Yes, the night employee (an elderly man) is very rude !!!!!!
Managemant were courteous, rooms large and air conditioned, and the meals were a very pleasant surprise, amongst the best we had after two weeks holiday
Excellent and friendly staff. Good and clean rooms and and safe parking. Good restaurant with helpful waiter at reasonable prices. Location is perfect, you can easily visit Assisi, Highly recommended and good price value.
Very good feeling, small hotel, free parking-garage, clean room, beautiful position near the Chiesa Santa Maria del angeli, and not so far from Asisi centar. Everything its Ok better then other hotel in Italy
It only takes 5 minutes by walk from the railway station. The hotel has a big lobby and is stylish and nice. The staffs were kind. Breakfast could be better, maybe with some warm vegetables and eggs. The price was a little bit expensive.
Great Service and location
Excellent hotel. Full size modern room with balcony. Large bathroom with real overhead shower & sliding doors. Hairdryer and toiletries. Best breakfast service I`ve had. Friendly competent staff. Walking distance from RR sta. and half block from bus up to Assisi. No. Fine hotel. I had double room for single use.
I recommend Dal Moro gallery Hotel to anyone . It's hip clean and looks like a scandinavian minimal hotel with a view from your room of the local square.It's close to Assisi but you don't have to worry about parking.. the local coffee shop in front of the hotel i excellent and cheap. The staff deserve a standing ovation The pool is more like a jacussi.. Too many sugary food at breakfast
everything was fine unfortunately hotels in Italy are a little bit expensive
An excellent, modern hotel with friendly and helpful staff, all of whom seemed to have a great sense of humour. Our room was light airy and spotless. An added bonus was that we fell in with a group of Irish pilgrims, so entertainment was also provided, in the form of a communal sing,
A wonderful place near Assisi. New, modern and very helpful staff.
Convenient, quiet area, felt at ease, relaxed atmosphere, clean and bright, comfortable, staff very plesant. Can't think of any.
The views are fantastic. We only stayed one night. Wish we could've stayed longer. A bit of a drive from Assisi.
excellent location, close to assisi on one hand and distant enough on the other. good for sunny days - lots of space to explore
Beautiful setting with gorgeous view of Assisi. Warm and friendly staff. Low key beauty.
The setting and views were beautiful. The room was distinctive and spacious. The hotel staff was extremely pleasant.
The surroundings were magnificent, the rooms beautiful, the food was excellent and the staff went above and beyond to help us with some challenges we had with transportation. The kindest and best customer service we experienced during our time in Italy.
Very nice staff, great private spa (paid, but a real recommendation), bath tub with view on the mountains
The Castello was very nice, the room was spacious and decorated tastefully. The Castello also had a beautiful swimming pool and jacuzzi with great views over the vineyards and the Tuscany landscapes. Everything was perfect. Choices were quite abundant at breakfast too. Nothing, but it is a must to have a car to access and it could be quite difficult to locate as it was not on the GPS.
Castello Di Petrata was a great place to relax and enjoy the countryside of Umbria.
The owners were lovely, the property and grounds stunning and the views fantastic! no
Spectacular setting -quiet & relaxing. Dinners were very good & intimate; Staff -most friendly and helpful; welcoming environment. Planning to return again. Highly recommend.
Location, location, location. The staff was courteous, helpful, and friendly and offered the parking discount pass upon arrival. The public spaces at the hotel were stylish and clean and the room was nicely appointed. The continental breakfast was average. The carpeting in the room was dirty and you need to be a contortionist to use the bathroom; mold was starting to form in corners and crevices due to poor design and workmanship.
They go out of their way to help you in directions, buying bus tickets, getting the internet working... I didn't know how to get there as I was confuse with the bus routes
Helpful staff. There was a large sign in the bedrooms with information about the room minibar. It would be replenished daily and one was requested to make a note of items consumed fom it. But.... there was no minibar. Not in either of the rooms we took.
Centrally located in Assisi, Italy. Excellent value for money
Excellent staff, happy to accommodate our needs. Couldn't fault the location. No on site parking so a substantial extra cost.
Rooms were comfortable, spacious. Front Desk people very helpful and friendly, great location and attractive hotel. Bathrooms were small.
The staff is very gentlemen. Breakfast.
Great hotel in the center of Assisi, within easy walking distance of everything. Charming rooms, very prof staff.
The room was comfortable. The staff were nice and allowed us to use the lobby all day long back and forth from our walks until we left the town in the evening. The bathtub was very small and the bathroom had a strange smell.
great view and room. great price and saturday night supper was wonderfull. removed from tourist attractions without cab and cab had to be called for.
Excellent room, splendid views, excellent grounds and garden Liked everything
The location on the hill side below walled city of assis and over looking the valley was picturesque. A beatuful, charming villa style lodging. Wish our trip allowed more time here. Lack of convenient separate shower--somewhat cumbersone to use the tub for a shower for mature visitors.
People were nice and the House was buetiful
Large rooms with full size shower and tub set in a lovely area. A little difficult to find in particular due to roadwork in the area. Breakfast was adequate, on a European standard, but not full American style breakfast. Ran out of eggs first morning.
The Assis Garden is centrally located. It had a room that accomodated the 5 people in my family very well. It was a good value for the money. The restaurant was and excellent value, and the food was very good. We ate dinner there twice!
The location, the staff, the quietness, the beauty of the surroundings, and the fact that it was a good place as a base to come back to at nite. The fact that they did not have lunch facilities.
The hotel was very clean and the buffet breakfast was excellent. The staff was very courteous and was very helpful in giving directions to the areas around Assissi. None.
It was very nice. Staff was excellent, room was great. Location was ideal if you have a car--free parking, yet an easy 1 km uphill walk on a brick path into town. Breakfast was good.
Very quite and calm, good for relaxation . A bit far to the town and up hill.
The staff were extremely friendly and helpful. The surroundings were peaceful. The outside tables and chairs for relaxing were wonderful. I would definitely stay again if I were in the area.
Very friendly staff and a nice walk up to Assisi.
Well maintained hotel with beautiful views over the Unbrian Valley. All the staff were very friendly and helpful. The food was excellent. There was some noise from a disco a few nights down in the valley. Air conditioning would be good but the fan did help. Would have liked to sit in the garden under the trees but no chairs.
The hotel is in a good, central location in Assisi. The owners and staff were extremely helpful and pleasant to deal with. Breakfast was very good. The room was very tired and cramped. It did not provide value for money in comparison with other hotels that I stayed in, in the area, at this time of year.
Central location, pleasant and helpful staff.
Great location! One minute walk to Piazza del Commune in the center of town. Beautiful rooms with views of gardens, rooftops and valley. Two lovely terraces for sunrise or sunset views.
friendly staff, relaxed atmosphere, breath taking views. surpassed expectations
Location was very convenient to the sights, and the staff was helpful, nice to have a nice bathroom
The owners/staff, the comfort, location/views of Assisi both city and countryside. The best would summarize my experience. Nothing to complain: it was perfect
The location in the very centre of the city.
Extremely pleasant hotel in the heart of Assisi. Friendly, helpful staff. Modern bathroom, comfortable room. The only difficulty is having to park outside of town. Even with a GPS we had difficulty finding the hotel and trying to figure out how to drive anywhere near it to drop our bags. But, once we found it, all was well.
Perfect location, extremely kind and gracious owners & staff. Charming rooms with fantastic views of the Umbrian countryside. Couldn't be better.
Wonderful welcome from family who run the hotel and a beautiful view of the valley below from my room. Large sunny terrace also overlooking the valley and right in centre of Assisi.
The Staff tried hard to understand our English and our needs. Our Adult children forgot their small children sleep folding bed; the Staff figured out our needs and brought the bed; Breakfast very nice. Location good for Assisi;
best location at the center of city, very kind staff and good service
I loved the very friendly staff. The location was perfect to visit all the sights of Assisi. The Michelangelo room at the top of the terrace was amazing. Getting up each day to the sights of the countryside from the terrace made my holiday so special. I did not want to leave. They needed to supply an extra towel or mop as the shower was a walkthrough to the toilet and once you used the shower the floor remained wet.
This was a really nice hotel - modern, clean, in a great location, with friendly staff nothing
very nice breakfast. no
no hot water in the middle of winter ... we had to call 3 times to get the hot water fixed ... the reception and main breakfast area was in another hotel across the road which was quite inconvenient ... no main lounge area in the hotel ...
It was right amounst the beautiful location of Assisi in an authentic old building, but done up to a lovely modern standard. Very comfortable. The staff were lovely. They had ham & eggs with the continental breakfast supplied which was much appreciated when you are not used to eating sweet things in the morning.
Fantastic location right in the heart of Assisi. Our room (Giotto) had excellent views. The staff were completely friendly and very helpful.
Nice hotel staffs in the middle of one of the nicest cities in the world.
The staff are very friendly and breaskfast is served inside the room so you don't have to dress up to go downstairs to have breakfast.