Would you like to save as your currency permanently or for this visit only?
Love the view and cleanliness. Great friendly staff and great price. Nice bfast, no ac in the rings but there's a nice breeze and you feel fine with the fan. Comfortable bed, convenient refrigerator in the room. This is our third time here and we will continue to return.
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
El hotel es.bonito El servicio es pesimo
Very friendly staff at desk who took time to check me in when they could not find my reservation. Maybe issue with online company I booked through but they still honored my rate. Some issues with the hot water at sink and shower. Was either scalding hot or cold. Hard to tune. Not a deal breaker at all though
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
Close to airport. Great front desk staff.
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
Location, close to the airport and has restaurants available for those arriving in the evening
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
Convenient for flying in and out of airport. comfortable room and beds.
Room was comfortable, little convenience mart was great, and free shuttle service to the airport was very helpful. Staff member checking me out in the morning was extremely rude, and did not treat me like a guest. She then proceeded to treat the male guest behind me with actual etiquette ~ not sure why it's that difficult to remain consistently polite.
Friendly staff, clean, convenient for transition in or out of country. Five minutes from airport. Pay departure tax at Greyline. Across from casino. Little tough to get to if driving self. Exit off highway is odd. Exit left, then turn left and immediate right into holiday inn and continue to Hampton.
The hotel was convenient to the airport, with great staff and a good breakfast. The room was neat and tidy. However, the shower needed an update and shower head didn't work properly,
Breakfast was good, the free airport shuttle was the kicker. A/C was a luxury, but too much of a good thing. Ended up in pants and a jacket during breakfast.
The swimming pool and lounge area. coffee in the lobby along with apples jets flying overhead - unavoidable result of being convenient to the airport
Wonderful place to stay! Staff was helpful, friendly and professional. Hotel was very clean, and the room met all of our expectations. Shuttle service to the airport was fantastic. The driver was friendly and helpful with our bags and such. Great place to stay!
It was clean and comfortable. Convenient to the airport with shuttle. Nearby restaurants, too.
The location is excellent for those arriving or departing San Jose airport. I had rented a car from one of the rental car companies across the parking lot so it was very convenient to drop off the car and walk over to the hotel. I had hoped to pay my departure tax but didn't realize that it was only available until 4:00PM. One person at the desk told me he could do it later, but when I checked again at around 6:00PM I was told the system wouldn't allow it. There aren't a lot of options for food nearby.
I liked the shuttle and the breakfast in the morning was pretty good. Room was comfortable and clean and front desk was helpful. Close to a casino and that was fun to do. We just stayed here to catch our early morning flight back to LA.
The whole hotel was very clean and staff were friendly. The restaurant was delicious for breakfast.
Amazing service, greeted us with fruit juice and snacks. Front desk was so helpful and kind. Will definitely stay here again.
The art was very interesting and we would have enjoyed staying for two or three days The staff was very nice, the entire facility is very clean, and the breakfast was very good. Shower has low water pressure
Decor and art work is very upscale, great price, exceptional clean and modern. The bathroom has glassware not paper or plastic cups, blow dryer and nice towels. The coffee for a hotel was phenomenal. The bed was extremely comfortable. Was very quiet, and TV had great chanel options for English speaking and sports. The breakfast was outstanding. No transferse available. I needed a transfer. No microwave or bath robe. But didn't need it anyway.
Top notch staff in the hotel and restaurant. The art is simply beautiful and the facilities are brand new and luxurious. I think they are setting the pace for luxury in the San Jose area. If you don't drive, which is absolutely frightening in San Jose, you will be limited on things to do around the hotel. But if it's for a couple nights or a meeting this place is very nice!
Everything was very good. Friendly staff, good breakfast, good parking. Five nights and all went well. The traffic at the entry to the hotel is nightmare.
Bed was comfortable The room had a terrible smell. They said you could get wifi in the hotel, but it was really only in the lobby area. The traffic outside is very loud because of a crazy intersection and you can hear planes landing and taking off.
Came in on a late flight to San Jose and stopped off at the Holiday Inn Express for a night before jumping off into the Costa Rican countryside in the morning. For this purpose it did exactly what it needed to do. Shuttle bus that picked up at the airport was a plus. A little bit pricey for what you get but not acceptable for one night. The breakfast options were pretty basic but in their defense they were a typical Costa Rican style (gallo pinto, eggs, coffee, and some fresh fruits). Traffic at the intersection in front of the hotel can be horrific so keep that in mind if you will be driving. Also, keep an eye out for the shuttle bus that comes around outside of the arrivals area and stops close to the taxi stand. A "helpful" local showed me where to go then just happened to mention that he works on tips. I could have just waited on my own for it...
Overall, everything was great. Location is perfect for flying to the airport. Staff was very helpful and really wants to help you! Room was comfortable and clean. 24 hour shuttle was awesome! Great value for the money. For those who arrive at off hours there is a Denny's close by. Our only negative was the breakfast which was very processed (e.g. scrambled eggs were bland) and not enough variety for the cost of that hotel.
The good breakfast, beautiful view, friendly donkeys and dogs, helpful staff, warm room, hot shower, kid friendly yard full of gnomes and play houses, and proximity to the airport (45 minutes). Wifi was spotty and pretty much unusable, though it may have been the stormy weather.
Location was great. Just a few kilometers from Poas Volcano Park. Great view of San Jose and Allajela. Wind howls all night but youneed that to blow the clouds out. No
the views n/a
the shuttle service to airport worked great
Perfect hotel for the money. We had three rooms, all with two queen beds for only $92 per room. The staff was exceptionally friendly, the pool and gardens are nice, and the restaurant was one of the best meals throughout our trip. Airport shuttle was on time even with our 3:30am pickup. The shower has soap/shampoo and conditioner (I think) attached to the wall. I'll probably avoid the "conditioner" if I stay again.
The beds,work comfortable Major sewage problem, breakfast issues and staff unwilling to help with excursions or seeming to have a problem ordering takeout for guest!! I requested to speak with the wonder, no success.
The rate is perfect for quick business stops like mine. Toilet paper...every single time I stay here. Either its to low quality or to "eco friendly" for me if thats why is the way it is. Please change it!
Had Netflix on their tv's Helpful at front desk, but not polite for Costa Rican standards
I've stayed here 3-4 times so far. It's my go-to when I arrive Costa Rica and depart. The staff is very helpful, the rooms are very clean, I wanted to take the bed with me - very comfortable! I have only tried the New York Strip and tiramisu - both amazing. A great quiet little hotel. Very very strict on their 11 am check-out time.
The staff were very helpful. Dank little rooms, terrible smell of something like diesel and septic that would come pervade the room from time to time.
The staff was very helpful and always available The uppper screens were filthy, hole in the wood was plugged with a piece of paper.
The owner and staff was super! They gave us directions to help us find our way around. The room was simple but nice. The casada dinner we had was very good. Breakfast was good too. Te grounds and pool looked awesome. It was difficult to find for us with no directions, but it wasn't the owners fault.
Wonderful hospitality from staff. They go far above and beyond to make sure everyone is happy and comfortable.