They should stop hiring college student as front desk staff or audit their work because staff is more focused on doing their school work than providing guest services
2 stars
Best Western Athens
170 North Milledge Avenue, Athens, GA 30601-3802, United States
Athens, GA
See location+1 706 546 7311Photos of Best Western Athens
Overview
We understand the traveling public has come to expect more amenities when deciding on their lodging needs. So we are pleased to announce we have just opened our brand new tower extension! Our tower has 54 brand new interior guest rooms, a spacious lobby, fitness center, meeting room, large breakfast area and a Hydro Therapy Spa. To book a new tower room, make sure to reserve a room with a tower image! The Best Western Athens is conveniently located near the beautiful University of Georgia Campus. It is surrounded by Pre-Civil War Antebellum homes which now serve as office space, specialty shops, and sorority and fraternity houses. Conveniently located only blocks away, you will find our Athens, GA hotel surrounded by Downtown shopping areas, thriving night life, award winning restaurants, and fabulous boutique shopping. Athens Georgia is comparable to no other city! Whether you are visiting for business or leisure, the Best Western Athens provides a comfortable, clean and friendly environment for all of your needs. Let the Best Western Athens be your home away from home during a University of Georgia special event. Reasonable rates are just an added bonus to our Athens, GA hotel! Our guest rooms offer free high-speed internet access, wired and wireless. All rooms proudly boast 32-inch flat screen televisions, Serta® Ultra-Comfort Pillow Top mattresses and a micro/fridge. Our Athens, GA hotel's staff is famous for providing every guest with award winning hospitality and happily goes above and beyond for our guests every day. Our renowned Athens, GA hotel is sure to please any guest. Don't hesitate; reserve your room at the Best Western Athens today! Enjoy your stay. Please be aware we charge a $10 nightly parking fee. Price varies depending on local events. $30 parking fee for UGA Graduation & UGA Football Home Games.
Latest deals for Best Western Athens
Amenities at Best Western Athens
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Restaurant
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Things to do
- Gift shop
General
- Family rooms
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Pool
Reviews of Best Western Athens
6.9
Okay
396 verified ratings
Wonderful
140
Very good
51
Good
54
Okay
30
Fair
28
Mediocre
27
Poor
66
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to downtown attractions. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms. Some guests also mentioned discomfort with the bed quality and the high room rates, particularly for the older sections of the hotel. Despite these concerns, a few guests enjoyed their stay, praising the helpful staff and comfortable accommodations in the newly renovated areas.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
6 reviews
5.5 out of 10
4 reviews
All reviews
Pros (+) Nice, affordable room. everything seemed pretty clean, Comfy beds and good A/C, quick access to downtown Athens. Super friendly and pleasant staff.
Cons (-) Their building a new building in front of the old. The old building is definitely dated and there are signs of some odd refurbishments over the years. (light-switch plates cut in half to accommodate new wall etc.)
Pros (+) Pretty much nothing. This place is gross. I wasn't expecting a 4 star hotel, but wow, I was really disappointed. It did seem like it was partially under reconstruction, but it looked like exterior work. They need to bulldoze the place and build a new one. I've stayed at Best Westerns before, and they were alright, but I'm never taking a chance on one again.
Cons (-) This place is just gross all around. The room smelled dank and musty. The neon light above the sink was shorting out, and was like a disco strobe-light when I turned it on. So I wasn't able to use the mirror above the sink. When I arrived, the bathmat was on the floor in front of the bath, and it was wet, and dirty. I think when they cleaned the room, they forgot to finish the bathroom.
Pros (+) Great location.
Cons (-) I was dropped off by my daughter so I didn't have a car for the night. Construction required me to walk about 150 yards down a dark, public street to get to my room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including an indoor pool, fitness center, restaurant, and a gift shop. Additionally, there are conference rooms, a business center, and room service available for your convenience.
How is the cleanliness of the rooms at the hotel?
Guests have reported that the rooms are clean and comfortable, with newer looking rooms and comfortable linens. However, some guests have mentioned issues with cleanliness, such as stained sheets and cleanliness concerns in certain areas of the hotel.
What are the parking options at the hotel?
The hotel offers parking facilities, but some guests have mentioned that parking can be limited and that the parking area for the newer section of the hotel is smaller. Additionally, some guests have reported issues with parking availability and the parking lot environment.
When is the best time to visit the hotel?
The high season at the hotel is in November, offering a great time to experience the hotel's amenities and nearby attractions. However, it's important to note that the hotel may experience increased demand during this time.
What are the dining options like at the hotel?
The hotel offers a restaurant and a coffee machine for guests to enjoy. Some guests have praised the breakfast and the hostess, while others have mentioned concerns about the breakfast and the peculiar breakfast experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room in the Newer Tower
Guests recommend opting for a room in the newer tower for a more modern and comfortable experience, as the older section may not meet the same standards.
Consider the Location
The hotel's proximity to downtown Athens and various attractions makes it a convenient choice for exploring the area, but be aware that some guests found the distance from town to be less than ideal.
Be Mindful of Room Selection
If you prefer a more updated and well-maintained room, consider requesting a room in the newer tower, as some guests found the older section to be less appealing.
Check for Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with dirty carpets and stained sheets, so it's advisable to inspect the room upon arrival.
Verify Room Amenities
Some guests encountered issues with room amenities such as non-functional fridges and limited towels, so it may be helpful to confirm the availability and functionality of these amenities upon check-in.
Parking Considerations
If you're driving, be prepared for limited parking and potential challenges, especially in the older section of the hotel, as some guests found the parking situation to be less than ideal.
Be Aware of Noise Levels
While the hotel's location is convenient, some guests experienced noise disturbances, particularly in the evenings, so light sleepers may want to take this into account.
Consider Accessibility Needs
If you require specific accessibility features, it's advisable to confirm the availability of amenities such as handrails, walk-in showers, and disability-friendly accommodations, as some guests encountered issues in this regard.
Double-Check Reservation Requests
Ensure that any specific room requests, such as disability-friendly accommodations, are accurately reflected in your reservation to avoid potential inconveniences upon arrival.
Manage Expectations for Breakfast
While some guests appreciated the breakfast and the attentive hostess, others found the breakfast experience to be peculiar, so it's helpful to set realistic expectations.
Location
170 North Milledge Avenue, Athens, GA 30601-3802
What's nearby
- T. R. R. Cobb House0.4 mi
- Camak House0.4 mi
- Henry W. Grady House0.4 mi
- 40 Watt Club0.5 mi
- Morton Theatre0.6 mi
- Georgia Theatre0.7 mi
- Double-Barreled Cannon0.8 mi
- Downtown Athens0.8 mi
- Lyndon House Arts Center0.9 mi
- Classic Center0.9 mi
- Jackson Street Cemetery0.9 mi
- University of Georgia-Athens1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Athens
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $158 |
Average price (weekend night) | $194 |
When to book a room at Best Western Athens
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 5.3 |
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Distance to city center | 1.9 mi |
Everything you need to know for your stay in Athens
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