Four Points by Sheraton Auckland

The hotel offers a lovely buffet breakfast with a variety of options, including gluten-free choices. Some guests have mentioned that the breakfast had little to offer, but others loved the buffet breakfast and found it amazing.

Yes, the staff are very friendly and helpful. Some guests have had positive experiences with the staff, while others have mentioned that the hotel was short-staffed, leading to long lines and inconsistent customer service.

The hotel provides comfortable and well-appointed rooms with large, comfy beds. However, some guests have mentioned that the room was far too hot, and others found the desk chair uncomfortable and the mattress lumpy.

The hotel offers parking and valet parking, but some guests have found the parking cost to be high and mentioned that parking elsewhere and carrying luggage to the hotel was a challenge.

Yes, the hotel is clean, modern, and quiet, offering good value for money. Some guests have mentioned that the room was clean and fresh, while others have reported issues with cleanliness, such as a drainage problem in the bathroom.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the Sky Tower comes highly recommended.

Some guests noted that the sound insulation in the rooms was not sufficient, leading to disturbances from neighboring rooms. If you are sensitive to noise, consider requesting a room with better soundproofing.

Several guests mentioned ongoing construction work around the hotel. It's advisable to check for any updates on the construction and its potential impact on your stay, especially if you are sensitive to noise or accessibility issues.

The hotel's proximity to Aotea Square, Albert Park, and the Queen Street Shopping District makes it convenient for exploring the city's attractions. Take advantage of the central location for easy access to these points of interest.

Some guests found the parking fees to be high. If you're driving to the hotel, consider exploring alternative parking options in the area to potentially save on costs.

A few guests experienced crowded and chaotic breakfast situations. If you plan to have breakfast at the hotel, consider arriving early to avoid potential rush hours.

Some guests mentioned challenges with room temperature control, especially in relation to direct sunlight and air conditioning. If you have specific temperature preferences, it may be helpful to inquire about room features that address this issue.

If you have specific preferences such as a room with a bath or other amenities, consider mentioning these in the special request box during booking to increase the likelihood of your preferences being accommodated.

Some guests encountered limited availability at the hotel's bar and restaurant, especially during special events or holidays. It's advisable to check for any potential closures or limited services during your stay.

Some guests experienced challenges with service consistency, including check-in processes and staff availability. Staying informed about the hotel's services and potential limitations can help manage expectations during your stay.