The Sebel Auckland Viaduct Harbour

The hotel is situated in a fantastic location, close to the Viaduct Harbour, restaurants, and nightlife options. It's also within walking distance of well-known sightseeing attractions, making it an ideal base for exploring Auckland.

The staff are described as friendly, helpful, and approachable, providing great customer service. They are also known for being accommodating and helpful, ensuring a pleasant stay for guests.

Some guests have mentioned that the hotel could benefit from a spruce up of worn areas, such as bathroom skirtings. Additionally, there have been comments about the need for a renovation to address dated facilities.

While the hotel offers parking, some guests have mentioned that car parking is not guaranteed, and there have been instances where guests had to park at the viaduct carpark due to limited availability.

Guests have praised the comfortable beds and the cleanliness of the rooms. However, there have been isolated comments about specific rooms needing maintenance and concerns about the cleanliness of certain areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or marina comes highly recommended.

Some guests noted that the hotel can be noisy, especially on weekends due to its proximity to bars and restaurants. Light sleepers may want to request a room away from the nightlife area.

Despite some negative feedback about parking, guests have generally found the secured underground car park to be convenient. However, it's advisable to check availability in advance.

The hotel's location near the waterfront, restaurants, and bars was praised by many guests. Exploring the vibrant Viaduct Harbour area is highly recommended.

While the hotel offers spacious rooms and great facilities, some guests mentioned that certain rooms and amenities appeared dated and in need of refurbishment.

Guests have reported discrepancies between the rooms they booked and the rooms they were allocated. It's advisable to double-check room features and amenities before confirming the booking.

The hotel's proximity to attractions like the New Zealand Maritime Museum and the Queen Street Shopping District makes it an ideal base for sightseeing and shopping.

Some guests were surprised by extra charges for services such as Wi-Fi and parking. It's recommended to clarify any additional costs before arrival.

The 11am check-out time was appreciated by many guests, allowing for a relaxed departure. However, it's advisable to confirm this when making a reservation.

Guests who specifically requested balconies were sometimes disappointed with the size or availability of the balcony. It's advisable to clarify balcony specifications when making a reservation.