Overview

The Surrey Hotel

465 Great North Road, Grey Lynn, Auckland 1021, New Zealand
+64 9378 9059

$96+

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Rates

Overall guest ratings

7.2/10 Good
Based on 797 reviews
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Review highlights

  • 9.3
  • 9.2
  • 6.5
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Surrey Hotel in Auckland, you'll be in the suburbs and convenient to Museum of Transport and Technology and Mt. Eden. This 4-star motel is close to Sky Tower and University of Auckland.

    Rooms

    Stay in one of 83 guestrooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a steam room. Additional features at this Edwardian motel include wireless Internet access (surcharge) and concierge services.

    Dining

    Grab a bite to eat at the motel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Auckland? This motel has 3229 square feet (300 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Free parking
    • Steam room
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 797 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 9.0 "Terrific location."
    • 8.0 "Good value."
    • 7.9 "Good bar."
    • 6.5 "Pool is mediocre."
    • 5.0 "Rooms are ok."
    • 4.9 "Not very clean."
    • 3.4 "Vibe wasn't good."
    • 3.4 "Bad amenities."
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    Overall Rating

    7.3 Good
    Based on 342 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.8 "Location is great."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Good value."
    • 7.8 "Good bar."
    • 7.6 "Good breakfast."
    • 6.2 "Pool is mediocre."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.9 "Disappointing internet connection."
      4.7 "53% thought it was overpriced."
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    Overall Rating

    7.3 Good
    Based on 374 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
    • 9.0 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Food is delicious."
    • 7.9 "High value."
    • 7.7 "Good breakfast."
    • 5.0 "Rooms are ok."
      4.1 "59% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.9 "91% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      0.8 "92% said the bathroom was dirty."
    • 3.5 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
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    Overall Rating

    6.8 Good
    Based on 15 reviews
    • 4.8 "Rooms are not good."

    Overall Rating

    6.9 Good
    Based on 63 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.2 "Food is delicious."
    • 5.8 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.8 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 4.7 "Not very clean."
    Good to know
    "Friendly service"
    data provided by TrustYou

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