Pros: No complaints here. Great customer service and the facilities were very nice.
Pros: The staff were incredibly friendly and helpful. The room was clean and the bed was so comfortable, I "passed out" within 5 minutes of head hitting the pillow. Didn't wake up throughout the night and was amazed that I didn't wake up stiff and full of pain. There was a daily newspaper slid under the door for us upon waking. They had the necessary equipment for my business needs. I would absolutely stay here again! =)
Cons: I'm a very clean person, but not obsessive compulsive about it. I had no issues with the cleanliness of the room. If I were nit-picking, I could probably "struggle" to make a couple negative comments about the bathroom... But I'm not going to because I was quite happy with the entire experience.