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staff was most friendly and helpful.
Clean well appointed room which appeared to have been recently renovated.Staff polite and efficient. Breakfast excellent but not in hotel for other meals. Hotel information on booking incorrect, resturant is closed on Sunday night not Monday
The Marburger Hof was in an ideal location for our stay in Marburg. The room was spacious and comfortable with a luxurious and well equipped bathroom. It would have been nice to have a supply of fresh milk for our tea tray, and also to have access to some english language television channels.
Staff was helpful, breakfast was fantastic, room was clean.
Looked after my son, who is studying in Marburg University, and has been unwell. We managed to explore the town and surrounding area. As I have mentioned above, the lack of 2 beds in a twin bedded room was most inconvenient, when travelling with a companion and not a spouse, sharing a room is acceptable, in order to keep costs down, sharing a bed however, is not! I would be reluctant to book this hotel again for this reason
Excellent friendly welcome. Room quality was high and better than expected. (I stayed in a junior suite.) Long distance from reception to the room via a second floor bridge
Good location between station and old town which is a very pleasant stroll away and just across the road from the Elizabeth Church. Lovely lobby with free tea/coffee and room was nice and spacious. Parking which is just beside the hotel in an underground car park was like nothing we'd seen before - very tight spaces divided by metal which wasnt padded in any way. We found it very difficult to park and we had a relatively small hire car. But on the other hand the car park is right on-site
All areas in the hotel were at a good warm temperature (in January). Garage parking. About 500m from the old town centre. Nice breakfast. Staff were helpful and friendly.
Breakfast was just great! Minor things.
The staff were lovely and its location is fantastic. It's seen better days.
comfort,a clean room, all facilities, an ideal location nothing
Clean, comfortable, good locatioon. On arrival we were told that one of the guests had no room even though we told them we would arrive late. Sorted to our satisfaction by the manager but not a pleasant way to be greeted
Excellent location - across the street from the lift into the Altstadt. Very comfortable room, secure parking, helpful staff. Generous breakfast.
Hotel is well positioned at the foot of the old town, with good facilities and very good service. Rooms are spacious and clean. No complaints!
The Shower cabin is to small - tall and big people will have problems when taking a shower.
Excellent location, above average room, wonderful breakfast, very good value for money.
Location, very good breakfast and excellent facilities Rooms on the street side are rather noisy
Breakfast is impressive, the rooms are large, wireless internet is free and very fast.
visited St Elizabeth's of course.. also walking tour of Lahn and the castle exercise facility didnt have weights and it was located in the basement. The location is the best thing about the hotel.. if not for the great location I probably would not stay there again - and I would not recommend it.
Helpful staff No
Good location, rooms good size and excellent facilities.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Great food! Nice pool.
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
there was a problem with the e-keys. they didn't work.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
In general the hotel is a very good property with an excellent staff. The lobby and other public areas are very nicely done. The spa is very good too, although the swiming pool was smaller than expected. The breakfast was good with a nice variety of selections. However, the eggs special ordered were not so good and the preparation of omelettes especially needs improvement.
Nice 5 star hotel, classic with modern touches. Restaurants varying from gourmet to 'stube'. Very helpfull staff. the location is central, nearby the station and highway but not in a beautiful surrounding, you should only go there if you have to be in the area. The Spa department for fully booked for the 3 days we were staying.
Everything was perfect! We did also very much enjoy our diner at the Bel Etage restaurant. We have absolutely no complaints.
Pleasent,quiet, comfortable.Walking distance from old town and points of interest.
Everything! One of the best hotels I ever stayed at. The atmosphere was very special in the best way.
I have got the great impression of the hotel. It is just exellent from any point of view: very cosy rooms, frendly personal and super desing
attention of staff, excellent restaurants a bit overpriced,
Great atmosphere, perfect staff, luxury, stylish hotel.
we love the decor, the quiet hotel, very clean, breakfast is very very good. we had in the room documentation every nights (weather,detail about massage, activity, ..) but it's was in German language never in English. it is so bad for relais et chateau.
Entirely customer service driven, superb food and just the highest standard None
nice area, good atmosphere, great lobby with big fireplace, very kind staff spa could be modernized
Restraunts and staff Bar was only open at select times
Nice place for business trip
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
Extremely good restaurant (especially for breakfast).
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
beautiful setting and fun to be in a castle staff was ok but the girl was a snot
The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .
Walking through the castle ruins was amazing! There needs to be a fan in the rooms, I didn't get much sleep due to it being so hot and stuffy in there.
A genuine castle with updated facilities Room was quite small. Restaurant food was not very good-overcooked and too salty
Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.
Children can roam in a fantasy world in the play area and the ruins of the old fort. Safe and free parking. Easy access from the highway. An oasis for travellers with children.
A wonderful hotel in an old "burg". A very good restaurant. Nice location and a wonderful view from our room.
The old walls, the atmosphere, a very nice romantic place, I am sorry that we didn`t have time for a longer stay!! I had problems with the gate, I didn`t understand how to get inside.
Very comfortable place to stay if you're visiting Marburg, quit place and spacious rooms - good value for money.
Service and resturant was very good, however beds we not comfortable The Beds
Nice traditional decoration, good breakfast, friendly staff, clean rooms and a comfortable stay. Staff forgot to put pillow cases on the pillows, but quickly fixed the oversight.
Spacious Rooms nice breakfast lovely garden. English not spoken but we managed with gestures. Rooms not sound proof. Light badly positioned, we both hit our head on it & I am short. Limited dining facilities in the town in the evening. Should have tea & coffee making in room. Compared with other German hotels of same style was rather expensive.
Good location and a very good room. Probably the best breakfast ever which was grealy appreciated. Lovely walks nearby to build up your appetite.
The room was large, comfortable and very clean. Good food in the restaurant The breakfast was quite good - but only white bread and not much variety. Woken too early in the morning by a cockerel!
The rooms were in a different building than the restaurant. The bathroom was old and very small. The handtowels were old and rough. The rooms did not feel very clean and the owner which did the billing seemed to be confused. We wanted to extend one night and she kept going back and forth. The breakfast was okay, but for a buffet was just hardly any selection.
The rooms were very well cleaned and very calm. The food was very good as well.
breakfast the room (305)
Clean, good location, very nice breakfast included in price. Very very small.
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
It was close to the town Not enoough parking space had to park out in the street and pay
clean, good location, next to the univercity, good prices
lovely. great location, super view, love the furniture
staff was very helpful, we were late for check in but this was no problem after a phone call.
Freindlyrelaxing hotel run by the owner with excellant food
Free wired internet access, friendly staff Hotel did not accept Visa/Mastercard as advertised, also the restaurant was not in operation.
Small hotel, but has the essential Internet connection, so is fine for a business trip.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
we liked to stay there, good food and good breakfast
Helpfulness of staff
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
Excellent location in centre of Wetzlar. Hotel restaurant above average.
good situated, friendly staff, very functional rooms = just what you want
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.