Polite but clueless staff. The property has a jacuzzi (jets out of order) and a sauna (thermostat did not work), and a steam room. No pool.
3 stars
Banff Inn
Photos of Banff Inn
Overview
Located close to the middle of downtown Banff is the Banff Inn. It offers travelers to this area many amenities in an area that is full of beautiful views and lots of nature. This is an inn that provides the perfect backdrop for a mountain getaway for couples, families, and more.
This 3-star hotel has 99 rooms on offer. They are all smoke-free. Guest can choose from standard, king, premium, loft suite, and king suite rooms that include walk-in showers and soaking tubs. All guests will enjoy in-room climate control, coffee and tea makers, down comforters, LED TVs with cable, and free WiFi regardless of what type of room they choose. There are many rooms with gorgeous views of the mountains that surround the property.
Guests at Banff Inn can eat breakfast at the inn in the morning for a surcharge. There is a restaurant called Carlito’s Pizzaria that is open daily for dinner. There is also room service available during specified hours. There are some restaurants that guests can walk to as well. Some of these include The Beaver Bar, El Toro Restaurant steakhouse, and Ticino Swiss-Italian Restaurant, amongst others.
Banff Inn is close to many different activities for guests to participate in. There is skiing and snowboarding in the cold months. The summer offers other things to do like golfing, hiking, biking, and rafting. The hotel property includes a spa tub, spa services, and a sauna. Other attractions include Cave and Basin National Historic Site and Banff Park Museum.
Latest deals for Banff Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Banff Inn
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
General
- Seating area
- Telephone
- Ski storage
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Room service
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Hiking
- Skiing
- Ice skating
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Bedroom
- Alarm clock
Family friendly
- Cribs available
Reviews of Banff Inn
8.2
Very good
2214 verified ratings
Wonderful
1016
Very good
532
Good
384
Okay
103
Fair
98
Mediocre
25
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many highlighted the convenience of amenities like the spa and sauna, while some noted issues with additional charges and breakfast options. Overall, the hotel offers a comfortable stay with good facilities, though some guests experienced dissatisfaction with specific aspects like room views and breakfast quality.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
43 reviews
8.6 out of 10
4 reviews
All reviews
When we checked in the room was warm but the AC was on. We turned down the AC and went to dinner. Four hours later we got back and the room was still warm. We reported this to the front desk who called for maintenance and said that she didn't know when they would arrive as they were on a call at one of their other two properties. We asked to be moved to a room with functional AC and Mariela insist...
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Pros (+) Location was good. Comfortable. Reasonable priced.
Cons (-) Free continental breakfast
Cons (-) Breakfast
Pros (+) Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I h...
Cons (-) Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room options available at Banff Inn?
Guests can choose from standard, king, premium, loft suite, and king suite rooms that include walk-in showers and soaking tubs. All rooms have in-room climate control, coffee and tea makers, down comforters, LED TVs with cable, and free WiFi.
What dining options are available at Banff Inn?
Guests at Banff Inn can eat breakfast at the inn for a surcharge. There is also a restaurant called Carlito’s Pizzaria that is open daily for dinner, and room service is available during specified hours. Additionally, there are nearby restaurants such as The Beaver Bar, El Toro Restaurant steakhouse, and Ticino Swiss-Italian Restaurant.
What activities are available for guests at Banff Inn?
The hotel is close to skiing, snowboarding, golfing, hiking, biking, and rafting. The property includes a spa tub, spa services, and a sauna. Other nearby attractions include the Cave and Basin National Historic Site and Banff Park Museum.
What are the common concerns about Banff Inn's parking?
Some guests have mentioned that the hotel parking is very limited, and there is also a mention of noisy parking. However, the hotel offers free parking and underground parking, which is a bonus.
What are guests saying about the hotel's staff and customer service?
Many guests have praised the staff for being friendly, helpful, and accommodating. However, there are a few mentions of front desk staff being rude or unhelpful in some reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests recommend choosing a room with a view of the mountains for a spectacular experience.
Consider Nearby Dining Options
While the hotel offers dining options, guests also suggest exploring nearby restaurants such as The Beaver Bar, El Toro Restaurant, and Ticino Swiss-Italian Restaurant.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions like the Cave and Basin National Historic Site and Banff Park Museum makes it convenient for guests to explore the area.
Check Room Amenities
Guests appreciate the variety of room options available, including loft suites and king suites with walk-in showers and soaking tubs, ensuring a comfortable stay.
Be Mindful of Parking
Several guests have mentioned limited parking, so it's advisable to plan parking arrangements in advance or explore alternative options.
Enjoy the Spa and Wellness Facilities
The hotel's spa tub, spa services, and sauna provide a relaxing retreat after a day of outdoor activities like skiing, hiking, and rafting.
Consider Room Service for Convenience
Room service is available during specified hours, offering guests the convenience of dining in the comfort of their rooms.
Take Advantage of the Business Center
For business travelers, the hotel's business center and wake-up service can be valuable amenities.
Be Cautious of Noise Levels
Some guests have mentioned noise disturbances, so it may be helpful to inquire about quieter room options or bring earplugs for light sleepers.
Inquire About Breakfast Options
While the hotel offers breakfast for a surcharge, some guests have opted for nearby breakfast options, so it may be worth exploring alternatives based on individual preferences.
Location
501 Banff Avenue, Banff, AB T1L 1A9
What's nearby
- Canadian Ski Museum West0.5 mi
- Banff Avenue0.6 mi
- Tunnel Mountain0.6 mi
- Canadian Mountain Holidays0.6 mi
- Canada House Gallery0.6 mi
- Whyte Museum of the Canadian Rockies0.7 mi
- Banff Park Museum0.8 mi
- The Banff Centre0.9 mi
- Buffalo Nations Luxton Museum1 mi
- Tunnel Mountain Drive1.1 mi
- Bow Falls1.2 mi
- Banff Springs Golf Club1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Banff Inn
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $390 |
Average price (weekend night) | $385 |
When to book a room at Banff Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.6 mi |
Everything you need to know for your stay in Banff
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