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Banff Inn

501 Banff Ave, Banff, AB T1L 1A9, Canada

+1 403 762 8844

$102+

Overview
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Reviews

Hotels / Canada / Alberta / Banff

Banff Inn - Banff - Building

Provided by Leonardo

Banff Inn - Banff - Bedroom

Banff Inn - Banff - Bar

Banff Inn - Banff - Lobby

Provided by Leonardo

Overall guest ratings

7.9/10 Good

Based on 1,573 reviews

See all reviews

Review highlights

Cleanliness

9.1
Location

8.5
Comfort

8.1
Breakfast

5.4

Good to know

Accessible parking
Spacious rooms
Near city centre
Fair breakfast prices

Nearby

About

When you stay at Banff Inn in Banff, you'll be in a national park and close to Banff National Park Information Centre and Upper Hot Springs. This hotel is within close proximity of Banff Lake Louise Tourism Bureau and Canadian Ski Museum West.

Rooms

Make yourself at home in one of the 99 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities

Be sure to enjoy recreational amenities including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, ski storage, and a fireplace in the lobby.

Dining

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). A complimentary breakfast is included.

Business, Other Amenities

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Facilities for Disabled Guests
Business center
Hot tub
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 hour front desk
Sauna
Ski storage
Storage available
Room service
Spa
Pets not allowed
Steam room

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,573 reviews

Cleanliness

9.1 "Perfectly clean."
Location

8.5 "Location is great."
Comfort

8.1 "Comfort level is high."
Service

7.4 "Good service."
Room

6.9 "Rooms are ok."
Breakfast

5.4 "Breakfast is mediocre."

Overall Rating

Based on 943 reviews

Cleanliness

9.0 "Perfectly clean."

9.4 "94% said rooms were clean."

9.2 "92% thought it was clean."
Comfort

8.6 "Comfort level is high."

8.4 "84% thought rooms were spacious."

9.2 "92% said the beds were comfortable."
Location

8.6 "Location is great."

7.3 "Great parking, according to 73%."

8.7 "City centre within easy reach, said 87%."

10.0 "100% thought parking was inexpensive."
Service

7.5 "Good service."

8.1 "81% found the staff to be very friendly."
Room

7.3 "Nice rooms."

8.4 "84% thought rooms were spacious."

9.2 "92% said the beds were comfortable."

9.4 "94% said rooms were clean."

9.3 "93% thought the view was good."
WiFi

5.6 "Internet is average."
Breakfast

5.2 "Breakfast is mediocre."

View all review categories

Overall Rating

Based on 597 reviews

Cleanliness

8.9 "Generally very clean."

8.8 "88% said rooms were clean."

9.6 "96% thought it was clean."
Location

8.5 "Location is great."

7.1 "Great parking, according to 71%."

10.0 "100% thought parking was inexpensive."

8.9 "City centre within easy reach, said 89%."

8.2 "82% liked the proximity to shopping."
Comfort

8.0 "Comfort level is high."

8.5 "85% said the beds were comfortable."

8.3 "83% thought rooms were spacious."
Room

7.2 "Nice rooms."

8.5 "85% said the beds were comfortable."

8.3 "83% thought rooms were spacious."

8.8 "88% said rooms were clean."

9.2 "92% thought the view was good."
Service

6.5 "Service is ok."

6.5 "65% said the reception staff was ok."

6.7 "Only 67% thought the service was professional."
WiFi

5.6 "Internet is average."
Breakfast

5.0 "Breakfast is mediocre."

View all review categories

Overall Rating

Based on 31 reviews

Value for money

8.9 "Good value."
Location

8.3 "Location is great."
Service

7.7 "Good service."
Room

6.8 "Rooms are ok."
Breakfast

5.4 "Breakfast is mediocre."

Hotel type

Economy Hotel

Guests recommend this hotel for budget travelers.

Good to know

"Accessible parking"

"Spacious rooms"

"Near city centre"

"Fair breakfast prices"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day. Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Reviewed Jun 2016
7.7

review from

- VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Reviewed Dec 2014
6.3

review from

Everything None

Reviewed Jul 2010 by Anonymous
7.7

review from

An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city. No

Reviewed Jul 2010 by Anonymous
4.7

review from

Room had sufficient space and indoor underground parking was available. Expensive for what you get: rooms aren't anything special, hot tub right next to bar, i.e. not very usable, no exercise room. Uninspired breakfast buffet. Check-in time is late, would have preferred to check in earlier.

Reviewed Jul 2010 by Anonymous
6.0

review from

The staff was nice, and the room was nice and clean.

Reviewed May 2010 by Anonymous
6.0

review from

The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful. The noise outside our room at night would be the only complaint. Also, the pictures on the website are misleading, and make the rooms look as if they have hardwood or laminate.

Reviewed Feb 2010 by Anonymous
5.7

review from

we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice. Underground parking could be bigger as it did not accomadate all the visitors staying at hotel.

Reviewed Feb 2010 by Anonymous
5.0

review from

convenient to the Banff centre and all that the town offers unfortuntely it was extremely busy at breakfast on the long weekend

Reviewed Aug 2009 by Anonymous
6.0

review from

Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.

Reviewed Mar 2009 by Anonymous
4.4

review from

We liked the central location of the Inn. We also enjoyed the quiet rooms. As I've already mentioned, the hostesses for the continental breakfasts lacked enthusiam and friendliness.

Reviewed Feb 2009 by Anonymous
7.6

review from

The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown

Reviewed Jan 2009 by Anonymous

8.0

review from

Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day. Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Reviewed Jun 2016

7.7

review from

- VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Reviewed Dec 2014
7.7

review from

An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city. No

Reviewed Jul 2010 by Anonymous
7.6

review from

The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown

Reviewed Jan 2009 by Anonymous

6.3

review from

Everything None

Reviewed Jul 2010 by Anonymous
4.7

review from

Room had sufficient space and indoor underground parking was available. Expensive for what you get: rooms aren't anything special, hot tub right next to bar, i.e. not very usable, no exercise room. Uninspired breakfast buffet. Check-in time is late, would have preferred to check in earlier.

Reviewed Jul 2010 by Anonymous
6.0

review from

The staff was nice, and the room was nice and clean.

Reviewed May 2010 by Anonymous
6.0

review from

The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful. The noise outside our room at night would be the only complaint. Also, the pictures on the website are misleading, and make the rooms look as if they have hardwood or laminate.

Reviewed Feb 2010 by Anonymous
5.7

review from

we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice. Underground parking could be bigger as it did not accomadate all the visitors staying at hotel.

Reviewed Feb 2010 by Anonymous
5.0

review from

convenient to the Banff centre and all that the town offers unfortuntely it was extremely busy at breakfast on the long weekend

Reviewed Aug 2009 by Anonymous
6.0

review from

Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.

Reviewed Mar 2009 by Anonymous
4.4

review from

We liked the central location of the Inn. We also enjoyed the quiet rooms. As I've already mentioned, the hostesses for the continental breakfasts lacked enthusiam and friendliness.

Reviewed Feb 2009 by Anonymous

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