_P-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
_P-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 7.0 "Housekeeping was great , according to 70%." -
8.1 "Location is great."9.9 "
City centre within easy reach , said 99%." 8.1 "81%liked the proximity to shopping ." 9.6 "96% thoughtparking was inexpensive ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." -
7.1 "Nice rooms."7.3 "73% thought
rooms were spacious ." 7.9 "79% said thebeds were comfortable ." 9.0 "90% saidrooms were clean ." 8.9 "89% thought theview was good ." 8.0 "80%loved the minibar ." 8.8 "88%enjoyed the shower ." -
6.8 "Average comfort."
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5.8 "Breakfast is mediocre."
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5.7 "Internet is average."
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4.0 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." 0.9 "For 91%, thelobby entrance was sub-standard ."
Overall Rating
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.4 "Location is great."9.9 "
City centre within easy reach , said 99%." 9.7 "97% thoughtparking was inexpensive ." 8.2 "82%liked the proximity to shopping ." -
8.0 "Good value."
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6.6 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." -
6.3 "Average comfort."
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5.8 "Breakfast is mediocre."
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5.6 "Internet is average."
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3.9 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
8.1 "Location is great."9.9 "
City centre within easy reach , said 99%." 8.2 "82%liked the proximity to shopping ." -
6.9 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." -
6.5 "Average comfort."
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5.6 "Breakfast is mediocre."
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3.8 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.3 "Location is great."
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8.3 "Good value."
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7.5 "Nice rooms."7.7 "77% thought
rooms were spacious ." 9.1 "91% saidrooms were clean ." 8.1 "81% said thebeds were comfortable ." -
7.0 "High comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Right on Banff Ave with limited underground parking but was clean, comfortable enough for the cost. Needs an update but would stay again
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2.8review from
Location Noisy rooms, noise from pets, older building, 3 times calling off by not so courteous front desk staff despite we were checking out from room while checking out.
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7.7review from
the room was clean, it had fridge in the room. the staff was also very friendly. i did not like the bathroom, it was very small, plus the sink was outside the bathroom. i had my kids with me and while they were sleeping it was not appropriate for me to make noise in the room. not a good location to put the sink
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5.7review from
There was renovations going on that we were bit told about before booking
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6.0review from
Clean, comfort and new stuffs Breakfast not so good
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7.0review from
The proximity to downtown area During our stay, the parking was terrible. I am sure it is due to renovations. Additionally, we found the first floor (where our room was ) to be quite noisy.
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4.7review from
We enjoyed the fireplace and comfortable, leather chairs. We enjoyed the close proximity to downtown. We didn't like the fact that the hotel was undergoing construction. We were forced to accept a ground level room which was fine given the circumstances but would have preferred knowing in advance that renovations were happening. For the small difference in cost with a few other hotels we may not have chosen one where construction was happening. The room was quiet though so no real interruption. Just would have preferred a room with a view.
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6.0review from
This is a very convenient location as it is in the heart of Banff. The hotel is within easy walking distance of shops and restaurants. There is also a restaurant located within the hotel. Obviously this is a fairly old hotel and we found that the plumbing needed updating (drains very slow) but considering the cost, everything was satisfactory.
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4.0review from
Location is pretty good, only a 5 minute walk to the town. The manager was good Car park is to small to fit an suv into. Air conditioning is poor The decor needs some maintenance Have to pay the total up front on arrival
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8.0review from
Very friendly staff, willing to help with any questions we had, and very comfy beds! Also loved the hottub after a day in the slopes.
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7.2review from
I liked that it was close to downtown Banff so we could walk to go shopping and sightseeing. The underground parking has to low clearance for my van. The parking lot is too small for the amount of traffic. I't has little room to get in and out.
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6.0review from
Friendly and helpful staff Breakfast was OK but I think the provided continental could have offered a bit more variety
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6.8review from
The hotel staff were always very polite and helpful. There was no swimming pool.
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8.0review from
Right on Banff Ave with limited underground parking but was clean, comfortable enough for the cost. Needs an update but would stay again
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8.0review from
Very friendly staff, willing to help with any questions we had, and very comfy beds! Also loved the hottub after a day in the slopes.
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7.7review from
the room was clean, it had fridge in the room. the staff was also very friendly. i did not like the bathroom, it was very small, plus the sink was outside the bathroom. i had my kids with me and while they were sleeping it was not appropriate for me to make noise in the room. not a good location to put the sink
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7.0review from
The proximity to downtown area During our stay, the parking was terrible. I am sure it is due to renovations. Additionally, we found the first floor (where our room was ) to be quite noisy.
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7.2review from
I liked that it was close to downtown Banff so we could walk to go shopping and sightseeing. The underground parking has to low clearance for my van. The parking lot is too small for the amount of traffic. I't has little room to get in and out.
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6.8review from
The hotel staff were always very polite and helpful. There was no swimming pool.
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2.8review from
Location Noisy rooms, noise from pets, older building, 3 times calling off by not so courteous front desk staff despite we were checking out from room while checking out.
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5.7review from
There was renovations going on that we were bit told about before booking
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6.0review from
Clean, comfort and new stuffs Breakfast not so good
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4.7review from
We enjoyed the fireplace and comfortable, leather chairs. We enjoyed the close proximity to downtown. We didn't like the fact that the hotel was undergoing construction. We were forced to accept a ground level room which was fine given the circumstances but would have preferred knowing in advance that renovations were happening. For the small difference in cost with a few other hotels we may not have chosen one where construction was happening. The room was quiet though so no real interruption. Just would have preferred a room with a view.
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6.0review from
This is a very convenient location as it is in the heart of Banff. The hotel is within easy walking distance of shops and restaurants. There is also a restaurant located within the hotel. Obviously this is a fairly old hotel and we found that the plumbing needed updating (drains very slow) but considering the cost, everything was satisfactory.
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4.0review from
Location is pretty good, only a 5 minute walk to the town. The manager was good Car park is to small to fit an suv into. Air conditioning is poor The decor needs some maintenance Have to pay the total up front on arrival
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6.0review from
Friendly and helpful staff Breakfast was OK but I think the provided continental could have offered a bit more variety
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