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Charltons Banff

513 Banff Avenue, Banff, AB T1L 1B4, Canada

+1 403 762 4485

$98+

Overview
Reviews
Photos
Map

Charltons Banff - Banff - Building

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Lobby

Provided by Leonardo

Overall guest ratings

7.8/10 Good

Based on 1134 reviews

Review highlights

Location

9.4
Service

9.1
Food

5.7
WiFi

2.1

Good to know

Impressive bathroom
Spacious rooms
Near city centre

Nearby

About

Charlton's Banff is a 3.5 star classic alpine style hotel situated just a 10 minute walk to downtown Banff. This newly renovated property offers a unique selection of accommodations including family-friendly kitchenette suites and romantic loft fireplace suites. Complimentary lite continental breakfast is offered daily to all hotel guests. With an indoor pool, whirlpool and steam room, this hotel is an ideal choice for a getaway in one of Canadas beautiful national parks.

iHotelier/iStay

Amenities

Complimentary breakfast
Free Wi-Fi
Business center
Spa
Internet
Currency exchange on-site
Laundry service
Hot tub
Indoor pool
Skiing
No smoking
Air-conditioned
Safe
Free parking
Storage available
Terrace/Patio
Concierge service
Cribs available
Laundry facilities
Sauna
Pets not allowed
Steam room

Guest Reviews

All Reviews

Couples

Families

Solo

Overall Rating

7.8 Good

Based on 1,108 reviews

Location

9.4

Service

9.1

Wellness Area

8.5

Pool

8.3

Room

6.5

Breakfast

5.8

Food

5.7

WiFi

2.1

Overall Rating

7.8 Good

Based on 631 reviews

Location

9.3

Service

9.1

Wellness Area

8.6

Comfort

6.7

Room

6.6

Food

5.7

Breakfast

5.4

WiFi

2.3

Overall Rating

7.8 Good

Based on 465 reviews

Location

9.5

Wellness Area

8.7

Service

8.7

Pool

8.5

Room

6.3

Breakfast

5.9

Food

5.1

WiFi

2.1

Overall Rating

7.8 Good

Based on 11 reviews

Room

6.4

Amenities

5.6

Vibe

4.4

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

outside of the room

great place to stay

clean and the staff

loft suite

hot tub

cedar

downtown banff

loft bedroom

little gift

deep bathtub

boiled eggs

8.8

Pros: The location, The loft room, nice shower.

Cons: The air conditioning was left on in the room - very cold - no way to turn it down ourselves. When we did ask the hotel staff, though, they were very prompt and fixed it for us.

Reviewed Jul 2017

review from
9.2

Pros: This place is soooo great, nice stuffs, nice location, fantastic facilities in room.

Cons: The price is little high for us, but it's worth.

Reviewed Jul 2017

review from
9.2

Pros: We had a suite with 2 bedrooms, kitchenette, and bath. It was clean and nice layout. The pool area was nice.

Cons: No on site laundry facility. Breakfast was not very good: pre-made waffles were cold. No eggs or meat.

Reviewed Jul 2017

review from
5.4

Pros: I booked a standard room with 2 queen beds for 2 days, but when I received a room two full beds. When I showed them my confirmation to prove for my selection bed type, they said one is available, but...

Cons: off location.

Reviewed Jul 2017

review from
8.3

Pros: King bed in the loft

Cons: Bathroom did not match picture, hot eggs (scrambled) for breakfast would have been nice

Reviewed Jul 2017

review from
6.3

Cons: Staff attitude

Reviewed Jul 2017

review from
3.8

Pros: Location is the only thing this property has going for it.

Cons: Most unwelcome reception I have ever encountered. Could not sleep due to AC noise and paper thin walls. Had to call maintenance at 2 am to turn off the noisy AC. Guests because are prevented from ...

Reviewed Jul 2017

review from
3.3

Pros: Bathroom clean

Cons: Eggs were cold boiled eggs, stale cereal, old fruit. The bedroom had no a.c. running very hot. Stairs were shaking going up and down to main floor. Awful, just awful

Reviewed Jul 2017

review from
7.9

Pros: Pleasant hotel, well located with very helpful staff.

Cons: Initially we were assigned a fairly dark room but staff were happy to move us to a brighter room.

Reviewed Jul 2017

review from
5.0

Pros: Location

Cons: The room we got was not the same as was shown during booking

Reviewed Mar 2017

review from
7.1

Pros: Clean rooms

Cons: Farther away from the activity on Banff Avenue than expected (Too far to walk in -20 degree weather!)

Reviewed Feb 2017

review from
10.0

Pros: Staff very friendly and helpful! Enjoyed the gift basket and rooms were clean and cozy. Great experience!

Cons: Nothing

Reviewed Dec 2016

review from

8.8

Pros: The location, The loft room, nice shower.

Cons: The air conditioning was left on in the room - very cold - no way to turn it down ourselves. When we did ask the hotel staff, though, they were very prompt and fixed it for us.

Reviewed Jul 2017

review from
9.2

Pros: This place is soooo great, nice stuffs, nice location, fantastic facilities in room.

Cons: The price is little high for us, but it's worth.

Reviewed Jul 2017

review from
9.2

Pros: We had a suite with 2 bedrooms, kitchenette, and bath. It was clean and nice layout. The pool area was nice.

Cons: No on site laundry facility. Breakfast was not very good: pre-made waffles were cold. No eggs or meat.

Reviewed Jul 2017

review from
10.0

Pros: Staff very friendly and helpful! Enjoyed the gift basket and rooms were clean and cozy. Great experience!

Cons: Nothing

Reviewed Dec 2016

review from

8.3

Pros: King bed in the loft

Cons: Bathroom did not match picture, hot eggs (scrambled) for breakfast would have been nice

Reviewed Jul 2017

review from
7.9

Pros: Pleasant hotel, well located with very helpful staff.

Cons: Initially we were assigned a fairly dark room but staff were happy to move us to a brighter room.

Reviewed Jul 2017

review from
7.1

Pros: Clean rooms

Cons: Farther away from the activity on Banff Avenue than expected (Too far to walk in -20 degree weather!)

Reviewed Feb 2017

review from

5.4

Pros: I booked a standard room with 2 queen beds for 2 days, but when I received a room two full beds. When I showed them my confirmation to prove for my selection bed type, they said one is available, but...

Cons: off location.

Reviewed Jul 2017

review from
6.3

Cons: Staff attitude

Reviewed Jul 2017

review from
3.8

Pros: Location is the only thing this property has going for it.

Cons: Most unwelcome reception I have ever encountered. Could not sleep due to AC noise and paper thin walls. Had to call maintenance at 2 am to turn off the noisy AC. Guests because are prevented from ...

Reviewed Jul 2017

review from
3.3

Pros: Bathroom clean

Cons: Eggs were cold boiled eggs, stale cereal, old fruit. The bedroom had no a.c. running very hot. Stairs were shaking going up and down to main floor. Awful, just awful

Reviewed Jul 2017

review from
5.0

Pros: Location

Cons: The room we got was not the same as was shown during booking

Reviewed Mar 2017

review from

Photos

Charltons Banff - Banff - Bedroom

Provided by Leonardo

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Charltons Banff - Banff - Bedroom

Provided by Leonardo

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Building

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Charltons Banff - Banff - Lobby

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Charltons Banff - Banff - Lobby

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Charltons Banff - Banff - Building

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Charltons Banff - Banff - Restaurant

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Kitchen

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Charltons Banff - Banff - Outdoors view

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Charltons Banff - Banff - Lobby

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Charltons Banff - Banff - Restaurant

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Charltons Banff - Banff - Pool

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bedroom

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Charltons Banff - Banff - Bathroom

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Charltons Banff - Banff - Lobby

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Charltons Banff - Banff - Restaurant

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Charltons Banff - Banff - Attractions

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Charltons Banff - Banff - Front desk

Provided by Hotels.com

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Charltons Banff - Banff - Lobby

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Map