Fab
Pros: The upgrade to a Jeep
Cons: The waiting time at pick-up, but understand as it was the busiest week of the year
Good experience
Pros: Ability to book late, access to and from my next location.
Cons: Model I expected wasn't available.
Pros: Well I haven't seen anybody I just dropped the car. The office was closed, but the cariboo lodge reception was open.
Cons: The underground car park is a bit narrow. It's difficult to park, therefore it's quite scary with a rental car.
Smooth Rental
Pros: Excellent service from the get-go, both checking out and returning.
Good car for a good price
Pros: Upgrade to bigger car for same price
New model car
Good service on both pickup and dropoff
Cons: Nothing
Fab
Pros: The upgrade to a Jeep
Cons: The waiting time at pick-up, but understand as it was the busiest week of the year
Good experience
Pros: Ability to book late, access to and from my next location.
Cons: Model I expected wasn't available.
Smooth Rental
Pros: Excellent service from the get-go, both checking out and returning.
Good car for a good price
Pros: Upgrade to bigger car for same price
New model car
Good service on both pickup and dropoff
Cons: Nothing
Pros: Good service - quick
Cons: Finding the return desk is a challenge. We had to call the desk and the agent came out to us in the street to park the car. Drove by the "office" 3 times and did not see it. Also this office closes at 4:30 pm.
Pros: See above for drop off problems
Car Rental Cancelled Completely - stranded
Pros: Nothing.
Cons: I called to modify my car rental From Sat-Monday to Sunday-Monday but instead it was cancelled. I tried to immediately rebook and was told that "no more cars were available." I made it very clear I needed a car from Sunday-Monday but none the less I was stranded without any type of vehicle which significantly impacted my trip.
Cons: See above.
Good rental
Pros: Car was really nice and came with a GPS built in. Staff was friendly
Cons: Both times I visited the office in the mall, the attendee was away at lunch/doing something else. It's a small shop though so that's hardly a bad thing, maybe just a minor inconvinence.
Cons: I believe I was overcharged for the rental according to the terms of the agreement. I did not pick up the rental car at the time stated on the final invoice ( I picked up the car about two hours later and then was at Avis at the airport at about the same time to drop off the car after waiting about 20 minutes to get the car checked in.
Pros: Easy pick-up and drop-off
Cons: Not intuitive car to use (a lot was automated, and there wasn't much guidance from staff about any differences about the make of the car that new users may not be used to)
Egregious $25/day fee for being under 25, and insurance for being under 25 - most car rental users are people who don't own cars. I would assume that those under 25 would index highly in this category. It's organized robbery to charge $55 A DAY for insurance when I have never had a car accident in my life, and have been driving since I was 16 (almost 8 years).
Pros: Car good on gas and comfortable.
Cons: The change oil coming on. Called and told not to worry because will change when I bring in. Glad I heard that. Didn't want to ruin car
Pros: Comfort and great features and services.
Cons: Nothing.
Pros: Nothing bad.
Cons: Very small office. No seating for a couple to wait (except in coffee shop next door) if having to wait, as can happen.
Great car ok service
Pros: Good car and value for money
Cons: I arranged to collect the car at 9am, at 8:59 the Banff Avis office called me unfortunately I missed the call as I was on the way to the office to collect the car. When I arrived the customer agent advised there were no cars available until 11am. I advised her I had booked the car for 9am however the agent advised she called me to change the time at 8:3am. When I checked my phone the call was missed at 8:59, 1 minute before collection. This took 2 hours of our car driving through Banff National Park and we couldn't do this when it had got dark after 6pm.
Awesome car! Dodge Charger.
Pros: The car. Nice and quick getting the keys and dropping off too.
Cons: The narrowness of the entry in and out of the car park on wolf st. Must have had an inch either side. Also it's not obvious at all when you drop it off where that entry is! Minor points though and not Avis' fault. Everything about the car and transaction were great.
Good rental
Pros: Car was really nice and came with a GPS built in. Staff was friendly
Cons: Both times I visited the office in the mall, the attendee was away at lunch/doing something else. It's a small shop though so that's hardly a bad thing, maybe just a minor inconvinence.
Pros: Car good on gas and comfortable.
Cons: The change oil coming on. Called and told not to worry because will change when I bring in. Glad I heard that. Didn't want to ruin car
Pros: Comfort and great features and services.
Cons: Nothing.
Pros: Nothing bad.
Cons: Very small office. No seating for a couple to wait (except in coffee shop next door) if having to wait, as can happen.
Awesome car! Dodge Charger.
Pros: The car. Nice and quick getting the keys and dropping off too.
Cons: The narrowness of the entry in and out of the car park on wolf st. Must have had an inch either side. Also it's not obvious at all when you drop it off where that entry is! Minor points though and not Avis' fault. Everything about the car and transaction were great.
Pros: See above for drop off problems
Pros: Easy pick-up and drop-off
Cons: Not intuitive car to use (a lot was automated, and there wasn't much guidance from staff about any differences about the make of the car that new users may not be used to)
Egregious $25/day fee for being under 25, and insurance for being under 25 - most car rental users are people who don't own cars. I would assume that those under 25 would index highly in this category. It's organized robbery to charge $55 A DAY for insurance when I have never had a car accident in my life, and have been driving since I was 16 (almost 8 years).
Great car ok service
Pros: Good car and value for money
Cons: I arranged to collect the car at 9am, at 8:59 the Banff Avis office called me unfortunately I missed the call as I was on the way to the office to collect the car. When I arrived the customer agent advised there were no cars available until 11am. I advised her I had booked the car for 9am however the agent advised she called me to change the time at 8:3am. When I checked my phone the call was missed at 8:59, 1 minute before collection. This took 2 hours of our car driving through Banff National Park and we couldn't do this when it had got dark after 6pm.
Pros: Good service - quick
Cons: Finding the return desk is a challenge. We had to call the desk and the agent came out to us in the street to park the car. Drove by the "office" 3 times and did not see it. Also this office closes at 4:30 pm.
Car Rental Cancelled Completely - stranded
Pros: Nothing.
Cons: I called to modify my car rental From Sat-Monday to Sunday-Monday but instead it was cancelled. I tried to immediately rebook and was told that "no more cars were available." I made it very clear I needed a car from Sunday-Monday but none the less I was stranded without any type of vehicle which significantly impacted my trip.
Cons: See above.
Cons: I believe I was overcharged for the rental according to the terms of the agreement. I did not pick up the rental car at the time stated on the final invoice ( I picked up the car about two hours later and then was at Avis at the airport at about the same time to drop off the car after waiting about 20 minutes to get the car checked in.
Pros: Price beat the competition.
Cons: The full size I reserved due to hip replacement was not available so they shoehorned me into a low slung Mustang. The pickup location is in a mall with no street number on the building nor marquee placard outside...hard to find. I trusted the agent to point out the dings/damage to the dirty car and he overlooked the chip in the windshield...though when I found him after 20 minutes upon return he verbally agreed it had been present at pickup.
Pros: i got an upgrade on the car when I arrived
Cons: Their credit card machine was down... so they took an imprint of my card, left my yellow carbon copy in the car and when i called to make sure they destroyed it, no one answered, have yet to get a call back. Also left a small gift from a local giftshop in the back (just a magnet, touristy stuff, and have yet to hear back from the rental car place)... did not have enough people working for such a touristy place.
Awesome service and product
Pros: The representative from Budget not only drove the car from Calgary to Banff on a Sunday when they were not open, he also had to contend with a computer system that failed. He made our handover seem effortless even though he was struggling with the computer.
Cons: Nothing
| Most Popular Agency | Hertz |
| Most Popular Car Type | Economy |
| Average price | $44/day |
| Good deal | $30/day |
On average a rental car in Banff costs $42 per day.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type in Banff.
In the past 72 hours, the cheapest rental cars were found at Hertz ($23/day) and Budget ($29/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Banff are Alamo (8.7, 6462 reviews), Enterprise (8.5, 12799 reviews), and Avis (7.6, 2258 reviews).
Car rental companies onsite at Calgary Airport include Alamo, Routes Car & Truck Rentals, Hertz, Budget, Thrifty, Enterprise, Avis, Ace, MEXRENTACAR and Economy Rent a Car.
Car rental companies that offer shuttle or pick-up services from Calgary Airport to off-airport locations include Alamo, Hertz, Budget, Thrifty, Enterprise, Avis, Ace, MEXRENTACAR, Economy Rent a Car, and Zoom Rent A Car.
In the last 72 hours the cheapest rental car price was found at Hertz 405 Spray Ave T0L 0C0 (1 miles from city center).
Take a look at our extensive car rental location map to find the best rental cars near you.
