Overview

Emerald Hotel & Spa - Half Board

Pirin Str, Bansko 2770, Bulgaria
+359 885 969 919

Call

+359 885 969 919

Overall guest ratings

7.1/10 Good
Based on 423 reviews

Review highlights

  • 8.8
  • 8.6
  • 4.9
  • 3.9

Good to know

  • Great menu
  • Pleasant entrance area
  • Close to public transport

Nearby

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    Amenities

    • Car rental
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Game room
    • Golf
    • Tennis
    • Cable or satellite TV
    • Pool table
    • Terrace/Patio
    • Linens
    • Towels
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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 423 reviews
    • 8.8 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Good value."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.9 "Service is below average."
      3.2 "68% indicated the reception staff was not good."
    • 3.9 "Disappointing food."
      1.1 "For 89%, the dining experience was not enjoyable."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 1.9 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 1.7 "Horrible pool."
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    Overall Rating

    7.0 Good
    Based on 198 reviews
    • 8.7 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.5 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Good value."
    • 5.4 "Rooms are ok."
    • 5.0 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.3 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 1.8 "Generally quite dirty."
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    Overall Rating

    7.0 Good
    Based on 207 reviews
    • 8.5 "Location is great."
    • 8.4 "Good value."
    • 8.4 "Comfort level is high."
    • 5.0 "Rooms are ok."
    • 4.7 "Service is below average."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.7 "Disappointing food."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.7 "Generally quite dirty."
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    Overall Rating

    6.4 Good
    Based on 16 reviews
    • 3.6 "Disappointing food."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great menu"
    "Pleasant entrance area"
    "Close to public transport"
    data provided by TrustYou

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