Skip to main content
Reviews
Photos
Map
Terra Complex
$42+
Amenities
- ATM on-site
- Babysitting or child care
- Car rental
- Internet
- Meeting/Banquet facilities
- Room service
- Bicycle rental
- Game room
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Skiing
- No smoking
- Restaurant
- 24 Hour Front Desk
- Safe
- Sauna
- Free parking
- Playground
- Pool table
- Storage available
- Free Wi-Fi
- Pets allowed on request. Charges may apply.
- Terrace/Patio
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
9.2
Pros: Comfortable flat, cozy beds. Lavazza coffee machine in the kitchenette. Additional electrical heaters in the rooms. Nice food in the restaurant. Polite staff.
Cons: No cutlery and utensils, only cups and glasses. No safety deposit box in the room. A hanger would be a good idea.
review from
-
8.8
Pros: Mountain view, spa and pool, Staff were nice. Good place to relax
Cons: Bed was not comfortable and variety of food
review from
-
8.8
Pros: Spa area and kids club
Cons: Cold rooms(
review from
-
10.0
Pros: Super comfy bed, great relaxing views and services! Staff very friendly and always smiling! Good food and breakfast included.
Cons: Too little shuttle times offered. Taxi very expensive to get around otherwise.
review from
-
7.1
Pros: Hotel is very cosy, nice restaurant, good spa facilities, timely shuttle to gondolas, massage was very good
Cons: The beds are terrible, in the spa, jaccuzi is full of small kids
review from
-
8.3
Pros: Large room friendly helpful staff. Nice pool sauna .
Cons: Frequency of shuttle to Bansko
review from
-
8.8
Pros: The hotel is very big and our room was clean and comfortable. We were given a room with mountain view, which was breathtaking. The spa, after a long skiing day, was great! The lady in the front desk ...
Cons: The spa was a little crowded during evening hours and thus messy. Furthermore the ladies who worked there could be friendlier and kinder. The 25 leva per person for the dinner buffet without the ...
review from
-
9.2
Pros: First of all stuff was extraordinary polite and nice. That surprised me a LOT and it was really pleasant surprise! Restaurant breakfast and dinner were amazing... Strongly recommend the ...
Cons: Two many hotels in the area. When the hotel is full maybe the pool area would not meet the quantity expectations...But this is just a guess...No cutlery in apartment. No dishes no forks or knives. I&#...
review from
-
8.8
Pros: The receptionist Elena was so nice and helpful
Cons: There wasn't shampoo into the spa showers
review from
-
8.8
Pros: Facilities
Cons: English speaking emploees, besides Reception
review from
-
9.2
Pros: Comfortable flat, cozy beds. Lavazza coffee machine in the kitchenette. Additional electrical heaters in the rooms. Nice food in the restaurant. Polite staff.
Cons: No cutlery and utensils, only cups and glasses. No safety deposit box in the room. A hanger would be a good idea.
review from
-
8.8
Pros: Mountain view, spa and pool, Staff were nice. Good place to relax
Cons: Bed was not comfortable and variety of food
review from
-
8.8
Pros: Spa area and kids club
Cons: Cold rooms(
review from
-
10.0
Pros: Super comfy bed, great relaxing views and services! Staff very friendly and always smiling! Good food and breakfast included.
Cons: Too little shuttle times offered. Taxi very expensive to get around otherwise.
review from
-
8.8
Pros: The hotel is very big and our room was clean and comfortable. We were given a room with mountain view, which was breathtaking. The spa, after a long skiing day, was great! The lady in the front desk ...
Cons: The spa was a little crowded during evening hours and thus messy. Furthermore the ladies who worked there could be friendlier and kinder. The 25 leva per person for the dinner buffet without the ...
review from
-
9.2
Pros: First of all stuff was extraordinary polite and nice. That surprised me a LOT and it was really pleasant surprise! Restaurant breakfast and dinner were amazing... Strongly recommend the ...
Cons: Two many hotels in the area. When the hotel is full maybe the pool area would not meet the quantity expectations...But this is just a guess...No cutlery in apartment. No dishes no forks or knives. I&#...
review from
-
8.8
Pros: The receptionist Elena was so nice and helpful
Cons: There wasn't shampoo into the spa showers
review from
-
8.8
Pros: Facilities
Cons: English speaking emploees, besides Reception
review from
-
7.1
Pros: Hotel is very cosy, nice restaurant, good spa facilities, timely shuttle to gondolas, massage was very good
Cons: The beds are terrible, in the spa, jaccuzi is full of small kids
review from
-
8.3
Pros: Large room friendly helpful staff. Nice pool sauna .
Cons: Frequency of shuttle to Bansko
review from
