
Hotel Zara
Photos of Hotel Zara
Overview
Amenities at Hotel Zara
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Ski storage
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Things to do
- Ski school
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Horse riding
- Table tennis
- Pool table
- Hiking
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool with a view
- Private pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Pool cover
- Playground
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Zara
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and wellness facilities?
The hotel offers superb swimming and spa facilities, with a decent spa area and a pool big enough not to be crowded. However, some guests have mentioned that the spa area needs some improvement.
How is the food quality at the hotel?
The food at the hotel is described as nice, with dinner being better than breakfast. However, some guests have mentioned that the food was terrible and borderline food poisoning, and that there were limited choices and poor quality.
What are the hotel's room and bed amenities like?
The hotel provides really comfy beds and rooms that are always warm and at a really nice temperature. However, some guests have mentioned that the rooms need a refresh, with wallpaper peeling off the walls and broken furniture.
Is the hotel staff friendly and helpful?
The staff at the hotel are described as very friendly, polite, and helpful. However, some guests have mentioned that there is a communication barrier due to a lack of fluent English speakers at key areas.
What are the parking facilities like at the hotel?
There have been some concerns about the parking facilities, as some guests have mentioned that there was a problem with parking, with their car being blocked by other guests for more than 24 hours.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Deluxe Room
Some guests mentioned that the standard rooms could benefit from a refresh, so opting for a deluxe room might ensure a more comfortable stay.
Check for Special Offers on Spa Access
While some guests enjoyed the spa facilities, others mentioned that certain amenities, such as the sauna, could use improvement. Look for any special offers or packages that include access to the spa to ensure a worthwhile experience.
Confirm Shuttle Service Costs
If you plan to use the shuttle service to the gondola, be sure to confirm the costs beforehand, as some guests were surprised by additional charges for this service.
Explore Nearby Dining Options
While the hotel's restaurant received mixed reviews, consider exploring nearby dining options for more variety and potentially better value for meals.
Bring Your Own Pillow
A few guests found the mattress pillows uncomfortable, so if you have a preference, consider bringing your own for a better night's sleep.
Check for Mountain View Rooms
Guests appreciated the spectacular mountain views from their balconies, so consider requesting a room with a mountain view for a more picturesque stay.
Inquire About Air Conditioning
If visiting during the summer, inquire about the availability of air conditioning in the rooms, especially on higher floors where it can get quite hot.
Confirm Pool Access Costs
Some guests were surprised by additional charges for accessing the pool, so it's advisable to confirm any extra costs associated with using the pool facilities.
Plan for Parking
If you're traveling by car, be aware that parking spaces might be limited, so it's best to plan ahead or explore alternative parking options nearby.
Research Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Gondola Lift and Bansko Ski Resort, and consider planning your itinerary to explore these nearby points of interest.
Location
What's nearby
- Gondola Lift0.5 mi
- Bansko Ski Resort0.6 mi
- Dobrinishte Ski Resort4.9 mi
- Banski Suhodol5.7 mi
- Kutelo5.7 mi
- Vihren6.2 mi
- Gazey7.4 mi
- Polezhan8.2 mi
- Chapel of the Holy Virgin11.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Zara
Low season | December |
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High season | January |
Average price (weeknight) | $156 |
When to book a room at Hotel Zara
KAYAK's top tips for your stay at Hotel Zara
FAQs when booking at Hotel Zara
Nearby hotels and places to stay
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See most recommended stays in BanskoGood to know
Value for money | 7.8 |
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Distance to city center | 0.6 mi |