Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.6 "Location is great."9.9 "
Near to public transport , according to 99%." 9.3 "93%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 7.8 "Housekeeping was great , according to 78%." -
6.2 "Internet is average."
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6.1 "Average amenities."
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6.0 "Breakfast is mediocre."5.4 "
Breakfast prices were ok , according to 54%." -
5.7 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.5 "Only 65% said therooms were modern ." 5.3 "Cleanliness of the bathroom was average , said 53%." -
4.9 "Disappointing food."3.7 "63%
did not enjoy the desserts ." 3.8 "62% found theside dishes unedible ." 2.0 "For 80%, thedining experience was not enjoyable ." 3.8 "62%did not like what was on the menu ."
Overall Rating
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8.7 "Location is great."9.9 "
Near to public transport , according to 99%." -
8.1 "Great service."9.3 "93% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 7.7 "Housekeeping was great , according to 77%." -
6.0 "Internet is average."
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5.8 "Breakfast is mediocre."
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5.2 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 6.1 "Beds were acceptable for 61%." 6.7 "Only 67% said therooms were modern ." 5.1 "Cleanliness of the bathroom was average , said 51%." -
5.1 "Food is average."
Overall Rating
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9.0 "Terrific location."9.9 "
Near to public transport , according to 99%." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
5.9 "Breakfast is mediocre."
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5.9 "Internet is average."
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5.5 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.3 "Only 63% said therooms were modern ." -
4.5 "Disappointing food."
Overall Rating
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8.5 "Location is great."
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6.2 "Average comfort."6.4 "
Beds were acceptable for 64%." -
5.7 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
5.3 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.8review from
The welcoming professional staff when we arrived. The dark & durty room. One lampe was not change. The noise of the staff at the cafeteria at 12pm & at 6am. The staff of the cafeteria is not welcoming and always in a hurry for us to leave. Once, a member wanted to clean our table whereas we had not finish !!! And they reduce the space of the cafeteria too, the place was crowded but it was easier for them to clean it !!! We had not enough towels once and not enough brush glasses throughout our stay. The mastresses are too old. I had a backache for 2 days !!!
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3.6review from
noting
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3.0review from
Good location close to Parc Guell. I booked the duplex room cause I was travelling with a friendly couple, so we thought to save some money and share the same room which was on two floors with and internal ladder. big mistake! The couple that slept on the room on the first floor had no complains. I had to sleep on the single bed on ground floor. The matress was too thick like sleeping on a bench, I was next to the parking lot from one side of the room and next to the road from the other side. No heating on ground floor, too noisy, not even one hanger for my clothes, plus the wall was full of moisture, jacuzzi was also not working but this is the less. I freezed during the night, woke up with a runny nose. I filed a complaint form asking for refund of my money.
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5.3review from
Staff was very helpful and spoke excellent English Location was far from most of the sights. Beds were not comfortable.
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3.7review from
solo la disponibilità delle receptionist-I appreciated only availability of staff at the reception. I disliked the dust everywhere, they used to do cleaning very late, one day we came in the room it was 5:00 PM still they hadn't cleaned, I had to complain. When we arrived room wasn't ready and they were 14:00 PM when we booked there was written check in starting from 13:00 PM. They gave us a very worth room, bidet was obstruct and Hairdryer broken. For having bidet repaired I had to tell them three times and only last time somebody came in front of me to repair it. I don't think it is a three stars hotel, this is only a two stars.
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5.3review from
the location was good. Close to the underground station and only 3 stops from placa Catalunya. The interior looks new and is very pleasant. There is air con which is a neccesity in the summer months. The only drawback is the lack of the fridge ( mini bar) in the room. After all day of sightseeing you dream about laying down and drinking something cool, not in there I mean it is cool if it straight from the shop.
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6.0review from
large and clean rooms, in front of hotel is a construction area distance to the metro station is 500m no frige
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7.2review from
The room was lovely as in addition to the basic bed and the bathroom it had a spiral staircase that descended into a living room, quite unusual There was no information that you needed to rent out a remote for TV and the blinds- so it took few seconds to realise that on your own. The hotel was close to Gaudi Museum but somewhat far (on foot) from everything else. There are some works being done on the main station once you get off at Lesseps metro station so it was not easy to see where the Av. Argentina was- and therefore to locate the hotel. Still the Spanish were fantastic and even if they were not able to communicate in English, were incredibly helpful.
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2.8review from
None The service was appauling. The drainage wasn't working well and A/C wasn't good.
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6.4review from
Excellent price and very good value for money. Hotel and interior is new, beds are comfortable. Very convinent subway connection to city center.
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5.6review from
The style of the room, the bathroom, the silent and the bus and metro are nearby only the beds are a little bit hard
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2.8review from
The welcoming professional staff when we arrived. The dark & durty room. One lampe was not change. The noise of the staff at the cafeteria at 12pm & at 6am. The staff of the cafeteria is not welcoming and always in a hurry for us to leave. Once, a member wanted to clean our table whereas we had not finish !!! And they reduce the space of the cafeteria too, the place was crowded but it was easier for them to clean it !!! We had not enough towels once and not enough brush glasses throughout our stay. The mastresses are too old. I had a backache for 2 days !!!
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3.6review from
noting
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3.0review from
Good location close to Parc Guell. I booked the duplex room cause I was travelling with a friendly couple, so we thought to save some money and share the same room which was on two floors with and internal ladder. big mistake! The couple that slept on the room on the first floor had no complains. I had to sleep on the single bed on ground floor. The matress was too thick like sleeping on a bench, I was next to the parking lot from one side of the room and next to the road from the other side. No heating on ground floor, too noisy, not even one hanger for my clothes, plus the wall was full of moisture, jacuzzi was also not working but this is the less. I freezed during the night, woke up with a runny nose. I filed a complaint form asking for refund of my money.
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5.3review from
Staff was very helpful and spoke excellent English Location was far from most of the sights. Beds were not comfortable.
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3.7review from
solo la disponibilità delle receptionist-I appreciated only availability of staff at the reception. I disliked the dust everywhere, they used to do cleaning very late, one day we came in the room it was 5:00 PM still they hadn't cleaned, I had to complain. When we arrived room wasn't ready and they were 14:00 PM when we booked there was written check in starting from 13:00 PM. They gave us a very worth room, bidet was obstruct and Hairdryer broken. For having bidet repaired I had to tell them three times and only last time somebody came in front of me to repair it. I don't think it is a three stars hotel, this is only a two stars.
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5.3review from
the location was good. Close to the underground station and only 3 stops from placa Catalunya. The interior looks new and is very pleasant. There is air con which is a neccesity in the summer months. The only drawback is the lack of the fridge ( mini bar) in the room. After all day of sightseeing you dream about laying down and drinking something cool, not in there I mean it is cool if it straight from the shop.
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6.0review from
large and clean rooms, in front of hotel is a construction area distance to the metro station is 500m no frige
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2.8review from
None The service was appauling. The drainage wasn't working well and A/C wasn't good.
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6.4review from
Excellent price and very good value for money. Hotel and interior is new, beds are comfortable. Very convinent subway connection to city center.
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5.6review from
The style of the room, the bathroom, the silent and the bus and metro are nearby only the beds are a little bit hard
