Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Internet works perfectly."
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9.2 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." 9.6 "96% said theconcierge service was amazing ." -
6.7 "Food is average."6.7 "
Desserts were ok , said 67%." -
6.2 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." 5.0 "50% thought theminibar was ok ." -
6.0 "Breakfast is mediocre."
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5.9 "Average comfort."
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4.7 "Not very clean."4.5 "55% said
rooms were dirty ." 2.5 "75% said thebathroom was dirty ." -
2.8 "Terrible value."2.3 "77% said the
breakfast was too expensive ." 0.0 "100% saidbeverages were too expensive ."
Overall Rating
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9.4 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." 9.4 "94% said theconcierge service was amazing ." -
6.3 "Breakfast is mediocre."
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5.9 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." 5.2 "Only 52% said therooms were modern ." -
5.6 "Average comfort."
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4.7 "Not very clean."4.4 "56% said
rooms were dirty ." 2.3 "77% said thebathroom was dirty ." -
2.8 "Terrible value."2.1 "79% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
8.4 "Vibe was good."8.9 "89% said it was a
stylish hotel ." -
6.5 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 6.3 "Only 63% thought theshower was ok ." -
5.9 "Breakfast is mediocre."
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4.8 "Not very clean."4.6 "54% said
rooms were dirty ." -
2.7 "Terrible value."2.5 "75% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
6.8 "Food is average."
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6.4 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." 6.0 "Only 60% thought theshower was ok ." -
6.0 "Breakfast is mediocre."
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5.9 "Average comfort."
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4.6 "Not very clean."4.4 "56% said
rooms were dirty ." -
2.8 "Terrible value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Hotel is in great location for site seeing and getting around Bath.Hotel room was very nice. Concierge and desk staff were very friendly and helpful. Breakfast was very nice. Buffet selection was impressive especially with the additional made to order options. The breakfast staff was so wonderful that they even served me when I mixed up the times and arrived late. They were very professional and friendly. The walls were thin and I could hear everyone passing by in the hallway, but earplugs solved that issue.
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8.0review from
The standard of service staff were very helpful . Location is brilliant a very short walk takes you into Bath and most importantly a comfortable bed. All was fine.
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6.4review from
Good location for visiting bath on foot. Warm welcoming hotel. Comfortable bed. No menu available in room, no mention of breakfast cost, consequently we did not eat in the hotel.
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5.7review from
the proximity to local places of interest.The room was spacious with old fashioned tasteful furniture and a flat screen television. I didn't like the poor state of the decor in the public areas and the room.I also did not like coming back to my room to find the door unlocked and wide open
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7.3review from
We enjoyed our stay with you. The staff were wonderful, the room was comfortable and clean, the breakfast was fabulous, so much to choose from. We will definately return. Just a few things. The room was a little cold, not enough chanels on the television (mostly childrens channels), it was quite noisy at night, but we live in the country so just not used it...the decor was a little dull in the room and the shower (as it so very often is in hotels) was not very powerful at all. These are not complaints, just our views.
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5.7review from
The convenience of being in the centre of Bath Rather challenging parking
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6.4review from
Central location Not enough parking space
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6.0review from
pleasant and helpful staff cleanliness location creaking floorboards early morning plumbing noises
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4.4review from
Central Location and easy to access. Slow and poor dinner service in the evening and regrettably staff that did not listen to actual service requests. English language difficulty perhaps and if so training is needed.
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5.6review from
Good location. Clean and everything worked Not always staff at reception and had to call out for them. Did not have our booking when we arrived and staff had to sort it out which took some time.
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2.8review from
Needs updating. Its in a prime location but needs to improve to make people come back. We wont return
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9.7review from
Hotel is in great location for site seeing and getting around Bath.Hotel room was very nice. Concierge and desk staff were very friendly and helpful. Breakfast was very nice. Buffet selection was impressive especially with the additional made to order options. The breakfast staff was so wonderful that they even served me when I mixed up the times and arrived late. They were very professional and friendly. The walls were thin and I could hear everyone passing by in the hallway, but earplugs solved that issue.
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8.0review from
The standard of service staff were very helpful . Location is brilliant a very short walk takes you into Bath and most importantly a comfortable bed. All was fine.
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6.4review from
Good location for visiting bath on foot. Warm welcoming hotel. Comfortable bed. No menu available in room, no mention of breakfast cost, consequently we did not eat in the hotel.
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5.7review from
the proximity to local places of interest.The room was spacious with old fashioned tasteful furniture and a flat screen television. I didn't like the poor state of the decor in the public areas and the room.I also did not like coming back to my room to find the door unlocked and wide open
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5.7review from
The convenience of being in the centre of Bath Rather challenging parking
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6.4review from
Central location Not enough parking space
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6.0review from
pleasant and helpful staff cleanliness location creaking floorboards early morning plumbing noises
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4.4review from
Central Location and easy to access. Slow and poor dinner service in the evening and regrettably staff that did not listen to actual service requests. English language difficulty perhaps and if so training is needed.
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5.6review from
Good location. Clean and everything worked Not always staff at reception and had to call out for them. Did not have our booking when we arrived and staff had to sort it out which took some time.
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2.8review from
Needs updating. Its in a prime location but needs to improve to make people come back. We wont return
