Hotel Zura

The food at Hotel Zura Palace is tasty and reasonably priced, and the staff is caring. However, some guests mentioned that the service at the restaurant was a bit slow and there were occasional mistakes in taking orders.

Some guests mentioned that one of the rooms had a strong smell of moist, bad-smelling water in the shower, and issues with the air conditioning. Additionally, they noted that the room lacked comfort and facilities. However, another room was much better and almost didn't have any of the mentioned problems.

Hotel Zura Palace offers a great view, caring staff, and top-notch management. The manager, Elsa, is described as extremely nice and caring, always ready to help guests. The hotel also provides a convenient transfer service to the beach and offers local SIM cards for free.

Some guests found the location difficult to reach, as it is high up the mountain along poor roads. They also mentioned that using the provided transfer service can be inconvenient for longer stays. Additionally, they noted that the construction of the building is sub-standard and that there are no proper hotel reception facilities.

The hotel is described as very clean, and some guests mentioned that everything was super clean. However, there were concerns about the sub-standard construction of the building and the basic decoration of the rooms.

Some guests reported that certain rooms had issues such as strong smells and malfunctioning air conditioning, while others had a much better experience. It might be worth requesting a specific room or room type based on previous guest feedback.

The hotel is located high up in the mountains, accessible via poor roads and a long walk up stairs from the parking area. Guests should be aware of this and consider the potential inconvenience, especially for those with mobility issues.

The hotel offers breathtaking views, which many guests found to be a highlight of their stay. Be sure to take the time to appreciate the beautiful surroundings.

The hotel provides a transfer service to the beach, which can be convenient, especially for those who don't mind the wait. However, some guests found it to be a bit boring and not very convenient for longer stays.

While the food at the hotel's restaurant was praised for being tasty and reasonably priced, some guests noted that the service could be slow and prone to mistakes when taking orders. This is something to keep in mind when dining at the hotel.

Some guests found the rooms to be very basic, with minimal comfort and facilities. It's advisable to manage expectations regarding room amenities and comfort levels.

Many guests mentioned the caring and friendly nature of the hotel's staff, particularly the manager, who was praised for being extremely nice and helpful. This personal touch was highlighted as a positive aspect of the hotel.

Some guests found the check-in experience to be inflexible, so it's advisable to confirm booking details and stay duration in advance to avoid any potential issues.

The hotel lacks a proper reception desk and has sub-standard construction, which may impact the overall guest experience. Guests should be prepared for this aspect of the hotel's setup.

While the hotel offers an à la carte breakfast, some guests found it to be poor. It's worth considering breakfast options outside the hotel if this is an important aspect of the stay.