Guest reviews
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Overall Rating
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9.2 "Terrific location."9.4 "
Easily accessible by car , said 94%." 7.9 "79%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." -
7.9 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
6.4 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
5.9 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.8 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ." 5.0 "50% thought theminibar was ok ." 5.0 "For only 50%, thetv was ok ." -
4.5 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ." 3.6 "For 64%, thelobby entrance was sub-standard ." -
4.2 "Pool is below average."
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3.8 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 3.6 "For 64%, thelobby entrance was sub-standard ."
Overall Rating
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9.2 "Terrific location."
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8.7 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.8 "Good breakfast."
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5.7 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 5.0 "50% thought theminibar was ok ." -
5.7 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
4.5 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ."
Overall Rating
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9.4 "Terrific location."
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." -
9.0 "Excellent value."
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7.9 "Good breakfast."
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6.2 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.7 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ."
Overall Rating
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8.9 "Good value."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.0 "High comfort."
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5.7 "Rooms are ok."
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5.5 "Average cleanliness."
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3.8 "Bad amenities."3.7 "63% thought the
building wasn't nice ."
Overall Rating
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.4 "Tasty food."
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7.4 "High comfort."
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6.1 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
6.0 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ."
Recent reviews
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- Negative
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4.5review from
The breakfast staff was friendly. The room was on the shabby side. Strange bathroom. Odd pillows. Damp and sketchy carpet. And an inexplicable charge for $1.08 added by the hotel. I cannot believe that this hotel had this Kayak rating. I will not put much stock in them in the future, nor stay at a Clarion property.
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6.0review from
Breakfast choices. Took way too long to check in.
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6.2review from
I enjoyed the overall cleanliness of the hotel, location, and hot breakfast. There was an incident with their computer system I'm assuming. The first day within the first hour of being in our room laying down, someone literally opened our door with a hotel key. They apparently doubled booked our room, so someone came in and that was awkward nonetheless. Then on the second day I noticed my card was charged for a full night stay when I had already paid for the hotel in full! I know they put holds on your card for incidentals but not for a full night stay. I wasn't even worried about the money, you just shouldn't have to deal with that kind of stuff while your on vacation. Its called vacation for a reason! So that was a mess and I had to sort that out. I must say the front desk lady was very helpful and polite in helping me with the situation. But its a little odd how the front desk manager didn't even contact me or apologize for the situation. ..especially when they have to authorize those fixes. I wasn't offered anything for the inconvenience and it was a little stressful, which it shouldn't have been. Very doubtful I will book there again after that.
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10.0review from
The staff was very friendly and funny, no fear to joke and laugh with you, very polite. Room was very clean and beyond expectation. Check in and out was fast and easy
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4.5review from
The breakfast staff was friendly. The room was on the shabby side. Strange bathroom. Odd pillows. Damp and sketchy carpet. And an inexplicable charge for $1.08 added by the hotel. I cannot believe that this hotel had this Kayak rating. I will not put much stock in them in the future, nor stay at a Clarion property.
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6.0review from
Breakfast choices. Took way too long to check in.
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6.2review from
I enjoyed the overall cleanliness of the hotel, location, and hot breakfast. There was an incident with their computer system I'm assuming. The first day within the first hour of being in our room laying down, someone literally opened our door with a hotel key. They apparently doubled booked our room, so someone came in and that was awkward nonetheless. Then on the second day I noticed my card was charged for a full night stay when I had already paid for the hotel in full! I know they put holds on your card for incidentals but not for a full night stay. I wasn't even worried about the money, you just shouldn't have to deal with that kind of stuff while your on vacation. Its called vacation for a reason! So that was a mess and I had to sort that out. I must say the front desk lady was very helpful and polite in helping me with the situation. But its a little odd how the front desk manager didn't even contact me or apologize for the situation. ..especially when they have to authorize those fixes. I wasn't offered anything for the inconvenience and it was a little stressful, which it shouldn't have been. Very doubtful I will book there again after that.
