|Distance to city center||0.8 mi|
|Nearest Airport||Cleveland Hopkins Intl|
|Distance to airport||18.8 mi|
|bacon hashbrowns||in 8 reviews|
|bath tub||in 5 reviews|
|clarion||in 7 reviews|
|cleveland clinic||in 8 reviews|
|comfortable bed||in 72 reviews|
|confirmation number||in 8 reviews|
|free breakfast||in 197 reviews|
|hotel was right off an exit||in 2 reviews|
|hyde park||in 4 reviews|
|lip prints||in 2 reviews|
|older hotel||in 65 reviews|
|refrigerator or microwave||in 22 reviews|
|room was dirty||in 132 reviews|
|scrambled eggs||in 19 reviews|
|staff was friendly||in 160 reviews|
|star hotel||in 25 reviews|
|tv cable||in 17 reviews|
Not what I expected...
The breakfast staff was friendly.
The room was on the shabby side. Strange bathroom. Odd pillows. Damp and sketchy carpet. And an inexplicable charge for $1.08 added by the hotel. I cannot believe that this hotel had this Kayak rating. I will not put much stock in them in the future, nor stay at a Clarion property.
Took way too long to check in.
Was a good stay..until..
I enjoyed the overall cleanliness of the hotel, location, and hot breakfast.
There was an incident with their computer system I'm assuming. The first day within the first hour of being in our room laying down, someone literally opened our door with a hotel key. They apparently doubled booked our room, so someone came in and that was awkward nonetheless. Then on the second day I noticed my card was charged for a full night stay when I had already paid for the hotel in full! I know they put holds on your card for incidentals but not for a full night stay. I wasn't even worried about the money, you just shouldn't have to deal with that kind of stuff while your on vacation. Its called vacation for a reason! So that was a mess and I had to sort that out. I must say the front desk lady was very helpful and polite in helping me with the situation. But its a little odd how the front desk manager didn't even contact me or apologize for the situation. ..especially when they have to authorize those fixes. I wasn't offered anything for the inconvenience and it was a little stressful, which it shouldn't have been. Very doubtful I will book there again after that.
The staff was very friendly and funny, no fear to joke and laugh with you, very polite. Room was very clean and beyond expectation. Check in and out was fast and easy
Get more value and get together at the 100 percent smoke-free Clarion Hotel in Beachwood, OH, which is conveniently located in the Beachwood Corporate Center. We are also near John Carroll University, Case Western Reserve University and Notre Dame College. Life is better when you get together, and you can enjoy such great amenities as free WiFi, free parking, free hot breakfast, conference rooms, business and fitness centers and a restaurant. Your guest room features a coffee maker, hair dryer, iron and ironing board-rental refrigerators and microwaves are available. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guests must be 21 or older to check in.
Based on 746 reviews
Policies vary by room type and provider.
|Cleveland Hopkins Intl||18.8 mi|