Cons (-) Shower head was broken. Wouldn't stay up in bracket
3 stars
Hotel Indigo Cleveland-Beachwood
Photos of Hotel Indigo Cleveland-Beachwood
Overview
The Hotel Indigo Cleveland Beachwood hotel brings you the best of our city (we’re minutes from world-class shopping and dining), as well as inspired service, including expert advice on the quickest route to hotspots like Legacy Village and Beachwood Place, plus local favorites off the beaten path. Our hotel’s own Hyde Park Prime Steak House has been an award-winning Cleveland tradition since 1988 and among Zagat’s highest-rated for years. Our outdoor patio, complete with fire pit, is a cozy place to gather with friends on a chilly Ohio evening, while the beauty of Cleveland’s greenspace jewels— the parks of the Emerald Necklace—are close by, as well.
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Amenities at Hotel Indigo Cleveland-Beachwood
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Telephone
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Outdoor
- Garden
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Hotel Indigo Cleveland-Beachwood
7.4
Good
485 verified ratings
Wonderful
217
Very good
63
Good
60
Okay
45
Fair
30
Mediocre
27
Poor
43
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and the friendliness of the staff. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms, unpleasant odors, and maintenance problems like broken shower heads. While some guests enjoyed their stay, the overall sentiment leans towards dissatisfaction due to these issues.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Staff Was Outstanding, Room Was Nice, And Breakfast Was Delicious
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Indigo Cleveland-Beachwood?
Guests have loved the comfortable beds at Hotel Indigo Cleveland-Beachwood, ensuring a good night's sleep during your stay.
Is parking available at Hotel Indigo Cleveland-Beachwood?
Yes, Hotel Indigo Cleveland-Beachwood offers ample free parking for your convenience.
How is the food quality at Hotel Indigo Cleveland-Beachwood?
Guests have enjoyed delicious made-to-order breakfast and great dining options at Hotel Indigo Cleveland-Beachwood.
What is the cleanliness like at Hotel Indigo Cleveland-Beachwood?
While some guests have mentioned cleanliness concerns, the hotel staff has been responsive and helpful in addressing any issues to ensure a comfortable and clean stay.
When is the best time to visit Hotel Indigo Cleveland-Beachwood?
Hotel Indigo Cleveland-Beachwood is ideal for a visit in September during the high season, offering a great location and comfortable rooms for your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Refrigerator
Several guests mentioned the absence of a refrigerator in the room as a downside. Consider requesting a room with a refrigerator if this amenity is important to you.
Check Room Cleanliness
Some guests reported cleanliness issues, including dirty floors and unclean bedding. It may be advisable to thoroughly check the cleanliness of the room upon arrival and request a change if necessary.
Verify Room Safety
A few guests expressed concerns about room safety, such as loose bolts and unpleasant smells. It's recommended to ensure that the room meets safety and hygiene standards upon check-in.
Confirm Breakfast Inclusions
Despite reservations indicating breakfast inclusion, some guests found no breakfast available. It's advisable to confirm the availability of breakfast and its inclusions upon check-in to avoid any disappointment.
Consider Noise Levels
Several guests mentioned noise disturbances, such as loud elevators and shared walls with noisy areas. If sensitive to noise, consider requesting a room away from potential sources of disturbance.
Address Maintenance Issues Promptly
Guests reported maintenance issues like broken shower heads and loose bolts. Promptly report any maintenance issues to the staff for timely resolution.
Manage Expectations for Hotel Age
Some guests noted that the hotel's facilities, furniture, and equipment appeared dated. It's helpful to manage expectations regarding the hotel's age and associated amenities.
Verify Amenities Inclusions
Some guests were disappointed by the absence of expected amenities, such as room service and modern TV streaming capabilities. It's advisable to verify the availability of specific amenities before booking.
Double-Check Reservation Details
A few guests experienced discrepancies between their reservations and the actual room provided, including missing requested features. Double-check reservation details and room features upon arrival to ensure accuracy.
Evaluate Value for Cost
While acknowledging the hotel's cleanliness and location, some guests felt that the nightly cost was relatively high. It's recommended to evaluate the overall value for the cost of the stay.
Location
3581 Park East Drive, Beachwood, OH 44122
What's nearby
- DoubleTree by Hilton Cleveland East Beachwood345 yd
- Cleveland Clinic Administrative Campus0.5 mi
- Maltz Museum of Jewish Heritage0.9 mi
- Canterbury Golf Club1.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Indigo Cleveland-Beachwood
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $167 |
Average price (weekend night) | $152 |
When to book a room at Hotel Indigo Cleveland-Beachwood
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Indigo Cleveland-Beachwood
FAQs when booking at Hotel Indigo Cleveland-Beachwood
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See most recommended stays in BeachwoodGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 18.7 mi |
Everything you need to know for your stay in Beachwood
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