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Great choice winter of activities. Skiing, cross country, dog sled, snow shoe, sleigh rides, kids activities. The rooms and the facility is very clean and well maintained. Crystal Mountain Staff is exceptional with their customer service skills which makes it even more of a pleasure to stay. Did not dislike a single thing about this resort
Have been to C. Mt. on a number of occasions... GREAT Nordic trails, Good Golf ( Mountain course ) and Good Mt Biking trails limited options for eating, and a bit of a drive to find OTHERs.
Clean If I would've known thieves we're going to rummage my vehicle I would've stayed at another location. I contacted the hotel to ask if they had cameras and the desk clerk laughed at me. In the end I tried to contact a manager but was told there was not a manager available. Overall I was not impressed with the level of professionalism while trying to handle my incident.
Location Had to make my own bed. Then it was uncomfortable.
the rooms were very clean I called and talked to Kathy the night before to arrange an early check-in. When I arrived, there was no record of this and my check-in was very late and I was very tired. The room was very small also. I was upset about the check-in when I called ahead to ensure this was ok.
It was super clean in the staff was really friendly. The beds are very uncomfortable
Good location. Great value for the money. Like many hotels you can hear your neighbors shower running. The toilet paper holder was on the wall across from the toilet making for a long reach to get the paper.
The rooms and the property in general are CLEAN and well maintained which is #1 in my book. Everything works and I love that they have a fridge and microwave. Friendly staff. The continental breakfast is pretty lame but they have coffee always available.The room we stayed in was very small but it had everything we needed.This is a no frills hotel. No pool, hot tub etc. Nothing for children That's the worst I can say. We enjoyed our stay.
nice clean rooms, comfortable beds. Easy in - easy out!
The hotel is newer and everything is clean and in good shape. The breakfast was not that good.
small and cozy. noisy above us. Breakfast could of been better.
Bed was really comfy and the pillows too Housekeeping started cleaning a little earlier than I'd like them too vacuuming at like 0830
Staff Room size for two adults was unacceptable RM 322. I had to leave the room when my wife packed or dressed. Ok for one person.
The staff is not friendly. Reading ads in the back room was more important than helping the customer.
Room was clean and reasonably comfortable. Staff was friendly and helpful Room was small and lacked amenities for the price
Good friendly service I was double charged for my room and I'm still in the process of getting my extra money back
Staff was nice. No elevator .
Staff was very friendly, new management is planning to do renovations within the upcoming year. Location was great, right in the heart of downtown Manistee, room was clean and spacious. Overall great experience. Room was very outdated, beds were super hard, price was a little too high for value of room and breakfast.
Riverfront, right on the Main Street. Nice sized rooms. Bathroom a bit small. Parking is tricky but this was minor
Downtown and on the river. No refrigerator in the room and no housekeeping
The Days Inn Manistee serves our needs well. Being out-of-towners who are building a vacation cottage in Manistee, we'll be making repeated trips to Manistee to recreate while our cottage is being built. The Days Inn works fine for us and we plan on staying here until our vacation home is complete.
Pool area and breakfast area were nice. Trim on the doors to the rooms had peeling/chipped paint which looked shabby.
Friendly staff. Nice clean motel.
only hotel around with a pool, which is why we went with it beds were new, the only reason we didn't sleep in our car mold on walls in room pool area very messy and old hallways had peeling paint and wallpaper room bathroom was SUPER outdated and old no coffee maker in room (not that we would have used it given the rest of the facility) Very dirty hotel grounds, and entrances that did not lock This should be called a motel, not a hotel
It was cheap Rooms were dated and cold and dirty
Cleanliness, quiet, pool and spa, friendly and helpful staff, fluffy towels Limited breakfast ... no peanut butter, no decaf coffee Room ... while very clean, there was no chair, not one, let alone a desk to work at. We think it was because it had a king bed and not much room for one. We finally were given one from the restaurant to use because we were staying several days. A work-out room would have been nice.
New sheets, clean and super cheap The hallway was loud until well after 11.
The bed, bedding and pillows were comfortable The staff was rude and had an unpleasant attitude. The hotel smelled so bad that your clothes stunk after you left. The breakfast was not very good.