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The location and the staff The bed was old, lumpy and very uncofrtable.
Reception did not open until 730
Very riendly staff and good, comfortable, quiet rooms. We recommend.
It has a swimming pool which could be nice in hot weather Bathroom could have been cleaner, service in restaurant was poor. No comfortable chairs in bedroom.
Location Food was poor compared with previous years - new chef?
lovely location in a pretty town, kind staff, professional
Very central. Rom was a good size. Nothing
On site parking - on site restaurant - convenient for stop-over en route back to UK - quiet room with no traffic noise - pleasant town. Slightly run down - especially bedroom. Short of staff (though it must be said that they were always polite, worked very hard and tried thier best to keep up) Plastic flowers on the dining room tables.
We enjoyed our night at this hotel, staff were very friendly and helpful. Resturant very good. Note that not all facilities ie. bistro and bar are open all year.
The restaurant is very good. The rooms are somewhat dated.
Very unusual, very interesting experience. It has a different kid of charm and character that you don't find in normal hotel, even compared to another Chateau.
Old interesting place Beds are a bit soggy
Hotel in a historic environment, in the hart of the Loire region A hotel with a lot of potentiel that can be a very charming hotel. At this moment it needs a freshing up ( especially the outside : garden, painting, main entrance,...). Once inside it is ok although the bathroom is also rather old. Personnaly I did not have any problem, but the reception staff only knows the french language.
Nicley situated on the River Loire, lovely medieval feel to the area
The incredible sense of history of the place as a former abbey, our room was large and beautifully decorated with antiques. It felt like we were staying in a museum. There was no elevator and the stairs were very worn down. Of course they were the original stairs and had been used over the centuries but they were also dangerous in spots. This issue could be delat with by installing a small elevator just to get the baggage up and down and a sign asking guests to watch their step.
Fantastic hotel in great setting. Rooms are beautiful. You could just imagine monks living there at one time. The staff were awful. Miserable and unhelpful. Did not listen to any complaints.
The abbaye itself is beautiful and the ambience is very nice; it has an interesting history. The staff is indifferent. The breakfast is overpriced, but it is very difficult to find anything else in the neighborhood.
Wonderful hotel. Just stunning. Beautiful rooms. Lovely atmosphere. Lovely staff. Two beautiful lounge rooms and a bar. The breakfast room was beautiful. I took photos of every room! Breakfast (inclues champagne!) was well worth the price. Lovely fresh breads and cheeses. They also served hot food. The hike up the grand staircase with luggage was a small price to pay. Would definitely stay here again.
Very nice old world appeal-we took photo's of the distintive hallway and staircase.
Location in the town of Beaugency, great for an evening walk. Hotel was unusual which the children liked. Rooms could do with refurbishment. Rooms setting could be a little spooky for younger children.
Friendly, helpful welcome in fluent English. An excellent nearby restaurant was recommended for dinner. Very easy access to the town. Comfortable room and a good breakfast. No
The location was superb, the hotel had everything required for an overnight stay although I must say the bathroom definately needed an update. Just the bathroom !
Hotel manager was excellent - helpful and kind.
Breakfast and the dining room were superb;location excellent but bedroom facilities coud have been better.
Location was good The bathrooms were poor and looked like they had been forced into already small rooms
Very friendly and helpful staff and management, excellent food, comfortable rooms and charming atmosphere.
staff are very helpful and along with the style of the hotel provides a unique ambience for a stay. We were very disappointed with the cost of food drink and wine etc Some years ago we had an excellent stay at the hotel and enjoyed an excellent table d'hote menu. Having stayed at some excellent hotels in the Sawday's guide on our 10 day trip around France the Hotel now we feel is not providing as good value as it once was. We spoke to fellow guests who felt the same, consequently we dined away from the hotel after our first night on all inclusive menus of 30 - 40 euros of excellent quality and with good wines from 18 euros upwards.
Professional staff, friendly, welcoming and accommadating. Especially appreciated the straight forward carte menu. Would go again. Although comfortable the bathroom could be updated.
Friendly welcome, excellent cuisine, beautiful garden, swimming pool and quiet setting No
Like the garden and the hotel staffs were great, very helpful and friendly. No fridge in the room, the street from the main road is not easily recognizable.
we have stayed there before and like it very much it is a great shame that they have closed there restaurant
Very pretty, individual and interesting, with lots of character. The staff were excellent, very friendly and helpful, also the owner. The food was excellent and the courtyard garden was a lovely sunny spot to have a drink/snack. Just a pity the weather wasn't good enough for the pool to be open. Only one thing - our room had an unpleasant smell of stale smoke, although the room our children stayed in was fine.
I expected a 4 star hotel, but la Tonnellerie cannot be classified as such. Maximum a 3 star, and even then the bathroom needs a thorough renovation. The quality of the food in the restaurant was absolutely not up to standard. Hardly any choice on the menu card, and the prices were far too steep for food that was pre-cooked, without any imagination. Fortunately we ate the rest of our journey in far better restaurants and for much lower prices.
excellent staff and very helpfull.
Great quiet setting, and outstanding interest by staff Had to go outside for dinner
Lovely garden and situation of hotel. No meals available on Sunday evenings - not notified of this when booking - also no reception after 4pm on the Sunday for our arrival. We were emailed a door code but this was after we had leave uk and no longer had access to email. Fortunately we phoned before 4pm and received a door code. No drinks of any kind available on our arrival - not even a kettle in the room. No bar or restaurant facilities until morning - with 2 small children eating out in the evening was far less convebnient and I would not habve booked for a Sunday night stay if I had been informed of the closed restaurant.
The manager suggested we could park our 5 bicycles in the yard which was secure. The hotel is in a mess.Rooms are basic and small.
Clen,curtyard Only one waiter in restauran and bar
The garden has a small pond with fishes, which is not fenced. So it's unsafe to let small children play in this garden unattended.
Although we booked a triple room we were given a clean newly renovated family room on ground floor with access to lovely walled garden. Breakfast buffet included home-made yoghurt & croissants and fresh fruit. Family run hotel - owners helpful Close proximity to nuclear power plant. Hotel is on busy national route, although we did not hear traffic in garden courtyard. Parking only for 2 vehicles. Automatic toilet light that switches off after about a minute of "no movement" - not suitable for a family room - could scare younger children if they are suddenly in total darkness.
Very quiet, pleasant outlook to garden, very good breakfast, convenient for autoroute
Quiet room at back overlooking enclosed pretty garden. Garden and restaurant safe for children Free parking nearby Room a bit small
Absolutely nothing I have lived in Europe for 3 years and this is the worst hotel I have ever stayed in. Bathroom was very moldy as were parts of the room. Door locks were flimsy - another guest entered our room by mistake in the middle of the night. Room was stuffy and there were no windows to open - only the door opened. Hotel Restaurant was horrible - service and food.
Beaugency is small enough to drive in and out of easily and makes a good overnight stop or base for the Loire valley. Hotel has lovely garden and serves good food on terrace. Meal service a bit slow and teething problems with new bathroom fittings, but staff responded quickly to put things right.
The room was very clean and comfortable. It took ages to get any hot water for the shower.