Lobby was closed when I arrived. Couldnt get my room although I had already prepaid. Worst experience ever!
2 stars
Smart Extended Stay
Photos of Smart Extended Stay
Overview
Hotel in Beckley with free parking Along with express check-out, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking. Smart Extended Stay offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Beckley hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.
Amenities at Smart Extended Stay
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
- Hairdryer
- Increased accessibility
- Wake-up service
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Air-conditioned
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Telephone
- Carpeted
- Hardwood or parquet floors
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Garden
Bedroom
- Clothes rack
- Alarm clock
Services and conveniences
- Wake-up service
- Mini-market on site
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews of Smart Extended Stay
5.1
Fair
566 verified ratings
Wonderful
125
Very good
54
Good
87
Okay
50
Fair
47
Mediocre
38
Poor
165
Summary of reviews
Guests say
Guests appreciated the affordable pricing and some positive aspects like the breakfast bar and friendly staff. However, many reviews highlighted significant issues with cleanliness, rude service, and a lack of basic amenities, leading to a negative overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.8 out of 10
5 reviews
All reviews
Pros (+) Breakfast
Cons (-) Nothing
Pros (+) Nothing
Cons (-) The manager tried to increase my nightly rate by 40$/night halfway through my stay. I wound up moving out to a different Hotel
Cons (-) Our first room had mold in the bathroom. Our second was ok
Pros (+) Price, friendly staff, continental breakfast. Close to my VA Hospital.
Cons (-) Handicap room much too far from parking. Room smelled musty like old tobacco. Dust on headboard. noisy refrigerator. After thought handicap preparations. Tub hard to access.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location with easy access to many restaurants, the highway, and stores. Additionally, the majority of the staff are very friendly and helpful, providing a pleasant experience for guests.
How is the cleanliness of the hotel?
The hotel is described as clean and fresh, providing a tidy and well-maintained environment for guests.
What can guests expect in terms of bed comfort?
Guests can expect comfortable beds, although some guests mentioned that the beds were on the smaller side. It's advisable to inquire about bed size when booking.
Is there any information about parking availability?
The hotel is located off the interstate, providing a fairly quiet environment for guests. However, some guests noted that the parking area may need to be refreshed.
What is the food quality like at the hotel?
The hotel does not offer breakfast due to Covid, and some guests mentioned the lack of coffee in the morning. It's advisable for guests to plan for their own food and beverages during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel did not provide enough toiletries, so it might be a good idea to pack your own to ensure you have everything you need.
Check Room Amenities Before Booking
Some guests were disappointed by the lack of certain amenities such as a coffeemaker and coffee in the lobby. It's advisable to check the room amenities before booking if these are important to you.
Plan for Limited Housekeeping
Several guests noted that there was no housekeeping during their stay. Keep this in mind and plan to be self-sufficient during your visit.
Request Clean Towels in Advance
If you're staying for multiple nights, consider requesting clean towels in advance to avoid any inconvenience, as some guests had issues obtaining fresh towels during their stay.
Bring Extra Towels
A few guests suggested bringing your own towels, as the hotel may not provide enough or may have specific policies regarding towel replacement.
Check for Room Size and Bed Comfort
Some guests found the beds to be small and uncomfortable for sharing. Consider this when selecting a room, especially if you prefer larger beds.
Be Prepared for Limited Services
Guests mentioned that the hotel lacked certain services such as breakfast and ice. Being aware of this in advance can help you plan accordingly.
Verify Payment Options
If you prefer to pay in cash, it's recommended to verify the payment options in advance, as some guests found that paying in cash incurred additional costs.
Confirm Hot Water Availability
While some guests experienced hot water issues in the shower, others found it to be readily available in the sink. It might be helpful to confirm the hot water situation with the staff upon check-in.
Check for Nearby Dining Options
Many guests appreciated the hotel's proximity to various restaurants and stores. It's worth exploring the nearby dining options for added convenience during your stay.
Location
1909 Harper Road, Beckley, WV 25801
What's nearby
- Beckley Exhibition Coal Mine and Youth Museum0.8 mi
- Phillips-Sprague Mine1 mi
- Beckley Feed and Hardware Company1.3 mi
- Raleigh County Courthouse1.4 mi
- Wildwood Beckley West Virginia2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Smart Extended Stay
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $59 |
Average price (weekend night) | $62 |
When to book a room at Smart Extended Stay
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Smart Extended Stay
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See most recommended stays in BeckleyGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Beckley Raleigh County |
Distance to airport | 4.7 mi |
Everything you need to know for your stay in Beckley
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