Basics
Accessibility and suitability
Bathroom
Services and conveniences
Media and entertainment
Dining
Pool and spa
General
Health and safety
Parking and transportation
Laundry
Workspace
Bedroom
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a spa and wellness center, and a clean, inviting swimming pool and hot tub.
Is parking available at the hotel?
Yes, the hotel offers free parking, and the parking lot is well-lit for added safety.
How is the food quality at the hotel?
Guests have enjoyed the complimentary breakfast, especially the DIY waffles, and there are many dining options close by.
What can guests expect in terms of cleanliness?
The hotel has been described as clean and newly renovated, with clean and fresh rooms. However, some guests have mentioned worn linens that may need replacement.
What is the best time to visit the hotel?
The hotel is ideal for a visit in June during the high season, and guests can expect a clean, comfortable room and polite, helpful staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could provide a more peaceful experience with fewer crowds.
Check Room Amenities
Some guests reported issues with room amenities such as non-functional refrigerators and worn linens. It's advisable to check the functionality of amenities upon check-in and request replacements if needed.
Explore Nearby Attractions
The hotel's proximity to attractions like Beckley Exhibition Coal Mine and Youth Museum, Phillips-Sprague Mine, and Raleigh County Courthouse makes it convenient for guests interested in local history and culture.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, particularly on the first floor. Consider requesting a room away from high-traffic areas to ensure a quieter stay.
Verify Special Requests
If you have specific needs, such as a refrigerator for medication, it's advisable to confirm with the hotel in advance to ensure that your requirements are met promptly and effectively.
Consider Room Size
Some guests found the rooms to be smaller than expected, especially when booking a room with two beds. If space is a priority, consider inquiring about room size options during the booking process.
Check Elevator Functionality
Some guests reported issues with the elevator, including electrical problems and the need for special tapping to operate the call button. It's recommended to check the functionality of the elevator upon arrival, especially for guests with mobility concerns.
Breakfast Timing
Arriving early for breakfast is advisable, as some guests found limited food and beverage options when arriving later in the morning. This can help ensure a more satisfying breakfast experience.
Inquire About Accessibility
If accessibility is a concern, it's recommended to inquire about the functionality of amenities such as elevators and the availability of accessible rooms to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | July | $101 | $99 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 12% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 2.4 mi | Beckley Raleigh County | 5.6 mi |