Would you like to save as your currency permanently or for this visit only?
The comfort of the bed and the safety of the bathtub
The free shuttelbus drives 8 times daily to Surfers Paradise + the pool. Some of the hotel staff was very unhelpful.
Everything was great. Couldn't ask for much more. Food great service great. Overall great
Price, clean, quiet (no street under windows), brand news rooms and beautiful bathroom The reception gave the keys for our room to another couple while we where already in the room, they entered in our room!!! Hopefully we where there... I tried to call reception but the button "reception" on the phone didn't work so I had to go myself. And then my keys didn't work anymore so I had to go again at the reception to fix that. They did apologise for this but did not give me anything for these problems.....
The ease of check in and although it was raining heavily we were able to access our room from the rear of the hotel close to our room. The room was well appointed and roomy.
value for money, secure, good customer service None
The room was value for money The view of the car park!
nice, burt one thing that was bad --- the breakfast was disgusting. Powdered egg was tasteless. evening menu had no veggie options -which caused us to eat elsewhere, the breakfast was disgusting. Powdered egg was tasteless.
This was a quality hotel as its name suggests. Easy access to any place from there. Secure parking was very useful. Friendly staff very helpful with information.
Signing, it took several U turns to locate the Hotel. No microwave or toaster.