Hanting Hotel Beijing West Railway Station North Square Center

The hotel is conveniently located near the railway station, providing easy access to transportation and nearby attractions such as Capital Museum, Fayuan Temple, and Beijing Zoo.

The hotel offers essential amenities such as 24hr front desk service, safe storage, and an elevator for convenience.

Some guests have mentioned concerns about the lack of windows in certain rooms, as well as issues with cleanliness and odors.

While some guests have mentioned the need for improvement in customer service, others have highlighted the convenient location and the efforts of the receptionists.

It's important to note that the hotel has had instances of room allocation issues, including selling reserved rooms after a certain time, and restrictions on accepting foreigners.

Some guests reported that single rooms do not have windows, resulting in a lack of natural light and ventilation. It may be beneficial to inquire about room options with windows for a more comfortable stay.

Despite booking a specific room type, a few guests mentioned being allocated different rooms upon arrival. It's advisable to confirm the room allocation upon check-in to ensure it aligns with the reservation.

A guest highlighted that the hotel does not accept foreigners. It's recommended to clarify the hotel's policy regarding foreign guests in advance to avoid any inconvenience during check-in.

The hotel's location near the railway station was appreciated by several guests, making it a convenient choice for travelers relying on public transportation.

Some guests expressed dissatisfaction with the cleanliness and odor in the rooms. Potential guests may want to consider recent reviews or contact the hotel directly to address any concerns about room hygiene.

While the location was praised, a guest suggested that the receptionists could improve their handling of guests. This feedback indicates an opportunity for the hotel to enhance its customer service experience.

A guest encountered an issue where their room was sold after 18:00, despite informing the hotel of a late arrival at 23:00. It's advisable to confirm late check-in arrangements to avoid any inconvenience.

The hotel is within proximity to several attractions, including the Capital Museum, Beijing Zoo, and Tiananmen. Guests interested in exploring these sites may find the hotel's location advantageous.

Single rooms were reported to lack windows, and some guests experienced a bad smell in their rooms. Prioritizing rooms with adequate ventilation and ensuring cleanliness can contribute to a more pleasant stay.

The hotel's staff may benefit from improving communication with guests, especially those who do not speak the local language. Enhancing language support can enhance the overall guest experience.