Would you like to save as your currency permanently or for this visit only?
its a new hotel , very nice landscape and modern building , spacious rooms , good food the hotel staff english is very weak , yet they are fluent in Russian , that is cos most of %80 of hotel guests are Russain too bad for English speakers , the matress in the room was very soft and bed made noises that was the major discocrd of our stay , food was fresh and lots of variety , we enjoyed very much the tea lounge (Turc ) with the shishah too , the spa prices are reasonable and is recommended too , we enjoyed our stay
I enjoyed the food, polite and caring staff, beautiful design and harmonious architecture with the surrounding nature I was not happy to hear that paragliding, jet skiing, or Turkish bath are not offered as part of the services and they required additional charges. I think every client can be given a single entery use to these facilities with a coupon. Moreover, the other restaurants which offer sea foods or other meals can provide their services free of any extra charge. In fact, I suggest to move all of them to the main restaurant and expand the variety of your menu or provide every visitor with a single use of these restaurants during their stay.
every thing was as planed and booked, thr resort was wonderfull, the swiming pools, the staff, and the food were extremly good.the issue of concern was the air conditioning, the comfort was completly un available while sleeping. we requested a fix, but appearntly they could't fix it. we were two families and we finaly had to leave due the room air conditioning the major complaint was the problem with the room air condition and the intial ill treatment when we decided to leave the resort earlier unless they fi x the air conition. If it was not for the excellent sevice and support we had received from booking.com to communicate with the hotel and arrange or a modification to our long saty at the resort. i for sure will always use this agency during all my travels.
Food, drinks, sea, beach, nature, high quality service, the best rest for family with children (for any age child!). There are kid's restaurant, mini disco, outdoor and indor playing grounds, computers, cinema, mini club open hours from 10 a.m. till 11 p.m.!!! Evening shows were excellent! Day animation (boring), no comfortable indoor fitness gym (cold ground)
Hotel staff were really polite guys and also another best point in my idea is the best facility as kids foods,game,club which differentiate it from others Air condition in public area was poor
1.someone who can speak English good. 2.aircondion is turning on please. aircondition
The swimming pool was so clean...food verity was excellent... Not all rooms that they call see view are actually see view.the restaurant staff/organization is not so good
i am wery happy hotel staff and comford hotel manager exlent tanks four ewery one food drinks oders we are so happy tanks werymuch n/a
The facilities were good (clean room, nice resturants, access to internet at all time), friendly staff, swimming pools were clean. As an international resort, the staff needs to have more knowledge of English or French languages.
Hotel staff was great...Food was delicious and in general, everything was fine.
The variety of activities offered. The gorgeous landscaping and beach environment. The wine included in the all-inclusive package was horrible! Although clean and comfortable, the hotel room seemed a bit old and used for a 5 star hotel. No five-star WOW factor.