friendly staff and multilangual Bathroom is a little small
Staff were efficient, friendly and helpful
Some rooms are small
noisy traffic, electricity was off for 50 minutes one night (just our room), room was 2 single beds not a double as originally booked.
Location, location, location Better furniture
Good central location. Clean. Very friendly and helpful staff.
Clean room, good bed, good location, not too expensive Window right next to multiple street intersection , noisy all the time, window noise control need to be better.
Quite inexpensive by Geneve standards, nice breakfast included, very good location.Will surely repeat this hotel.
Price is good for a central Geneva hotel. Ambience was quirky (good) and in general the stay was good. No. However, the hotel is on a busy intersection so earplugs might be useful.
All the staff were good and the the male manager/proprieter was exceptionally helpful and freindly. I felt very welcome at the hotel and will certainly stay there again when next I visut Geneva No
the staff is very kind, very good location in the city center, late check out without extra charges
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
very central, nicely decorated very poor breakfast....
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
the traditional style the noise on the place
I felt it was a good basic hotel, clean and efficient and within a reasonable price range. I also liked that it was quiet. Room was too hot and it would have been better to have wifi in the room.
Convenient design of everything in the room, including bathroom; bar open 24h where we could find something to eat & drink regardless of the time of day.
breakfast could be included
It's the best budget hotel I stayed at recently! The room was really neat, clean and spacious enough. The hotel overall looks quite new. The staff was very nice and extremely helpful. Really enjoyed the stay! If you're going to Geneva for sightseeing you need to be prepared that it'll take from 15 to 25 min by tram/bus to get from the hotel to old city/central streets, so it's not a walking distance. but public transport runs regularly and the stop is just at the hotel door, so in general it's easy to get to the center.
Very helpful staff, good location, bus stop is next to the hotel(15min to the centre), they give you free travel card for all days on which you r staying in.
More than great value for money. Spacious functional rooms (a rarity in swiss hotels, in that price category). Excellent public transportation network to downtown and to the airport. Big shopping center and cinema complex just across the street.
It was the first hotel that I have been in that had three sinks - one in the bathroom, one in the separate wc and one in the main room for tea and coffee. It also had a fridge and microwave. The room was very modern with good design. Also free unlimited internet access was a real benefit.
Everything! The rooms are huge and well-equipped. Hotel is near by the airport, but the connection is good to city center as well.
rooms were clean, beds were comfortable. it's far to the city center.
Great Location next to the Geneva airport. The room was nice, confertable, excellent for a family with kids.Very clean. Friendly Staff.
design is good. parking is not free.
The room was spacious and very clean. A well thought hotel from the perspectives of both travellers and the management (to maintain relatively low cost). It is not a walking distance to the city centre but there are very efficient public transportation services (bus and tram) and it takes only 10 -15 minutes to the station and 5 minutes to the airport.
Perfect location for us, spotlessly clean, staff were friendly and helpful. Would stay there again
The room was large, clean and extremely well designed with a fridge and microwave. Slightly remote in that there was a 15 minute bus journey to city centre.
Cleanliness and fecilities in the room.
free WI-FI is very useful, central and quet location
Good location could walk to all areas around the city. Very clean and comfortable rooms. A great hotel if ur just looking for a lovely room and like to eat in resturants, and do activities outside your hotel. Thought resturant had stuffy atmosphere and was very expensive but it did not upset us because there are endless nice resterants in geneva.
Everything the breakfast it's not good, could be better!
The location is perfect The restaurant and the lack of parking facilities
Nice situation in the city. Good bed. Smell in the room. Very poor breakfast for very strange price. Common feeling of the old bad maintained building.
Service of the staff. The lady staff at the reception was very helpful and friendly.
location high cost
Staff of the hotel was very friendly and attentive, interior of the hotel and room is very nice No
Great Staff. Comfortable beds and very nice bathroom
The bed it was so comfortable one of the best i have had in geneva
It is at central place where transport facilities are very close Complimentary break fast shall be provided and microwave ovens should be a part. Complementary sonabath is of no use as it is in differernt location
It was the most reasonably-priced hotel available on a day when all other GVA hotels were full or charging top rate. And the location is good - very handy to train station and restaurants. The rooms were very small and dingy, and rather disappointing when the room rate was higher than the normal rate at superior hotels at the airport.
Spacy room full of daylight. The service and cleniness of the reception area was extremely poor.
The Hotel has a central location in the city and is reasonably priced compared to other Hotels in the area.
Location Cleaness of the bathroom and rather poor facilities. Expensive internet connection.
I very much like the central location close to the train station and other public transport; walking distance to many restaurants, shops, the Lake etc. I also greatly enjoyed the modern design of the hotel common areas and the room. I lliked the color scheme and the room was extremely functional. Breakfast buffet had good choices. Staff was friendly and helpful. Nothing
The staff was helpful. The location of the hotel was convenient for transport to the airport. For these reason I would recommend this hotel, for business or a short stay in Geneva. The bed was not as comfortable as expected. It was a little too expensive for the service it rendered. I would not recommend this hotel for a longer visit, or other than business.
It is close to the railway station The hotel is very basic. Air conditioning was not working. The price is not really fair. Breakfast was not included
Location is convenient, close to Starbucks, fast foods, the lake and walking distance (10 min) from the old town. Price was OK for us, got the room at 130 Fs for a double; official fare there is 200 Fs which would have been too much. Very noisy room, with windows of poor quality that make you feel like you're sleeping on the street. Still a good deal at that price. No parking : parking at the railway station "cornavin" (5 min walk) will cost you around 35 Fs for 36 h.
location missing wardrobe
Location, room size Service at the breakfast could be improved
We liked the Novotel Geneva Center hotel, the location was good, easy 10 min. walk to old town across the bridges. We staid in Novotel Hotels before in Bern & Munich and the are all well appointed and offer great services and pleasant stay. We like the rooms and our 5 year old daughter had her own comfortable bed and breakfast was included. Walking distance to the train station (less than 10 min.). There was a bad smell in the toilet room, but it wasn't so terrible. Overall every thing was great. If we are in Geneva we will come back to Novotel.
Friendly and smiling personel at the reception ready to help you .
services like the spa and free internet, location in the city, nice room, friendly staff
Both rooms booked were double occupancy but on more than one occasion only one cup and one milk supplied. Requests for an additional cup was ignored on one occasion, needing a repeat phone call to reception.
quiet and comfortable no restaurant or bar by 2100hrs! Only expensive room service - a rip off and not at all socially welcoming.
Some of the staff at both the reception and restaurant were not as helpful as expected and had an attitude as if doing us a favour even to answer to us
The staff was incredibly nice! I've been upgraded which is always pleasing.
location is very close to everything Staff unfriendly
Good hotel, good breakfast, quite good services.Close to the Leman lake. Cold atmosphere.Weird surroundings.
Convenience of being near amenities . Close to the railway station and shopping. The rooms were clean and quiet despite being near the main road.
That is an excellent hotel. Staff is very nice and helpful. Everything was perfect.
Great location. Good value for money. LCD TV's. Staff was friendly. Breakfast OK. Reasonably quiet. Beds uncomfortable. One of the rooms smelled of smoke, even though we booked non-smoking. Breakfast room very cramped.
Very good staffs for hleping to trip the city well. The carpet and shower are very old style need to be changed.
Location. Staff ignored complaint about midnight noise above room 36. The floor above room 36 seems to be a supply room with continuous movement of heavy and light objects.
This hotel is very close to the main station and the price is quite reasonable for Geneva standard. My room had a strange smell. Even though the bed sheet looked clean, my body was itiching all over. Next day I had to ask the cleaning staff to change by sheet and comforter. That night it was bit better but I wasn't perfect. I think the room was infested with animal flee. Breakfast was quite minimal.
Friendly and helpful staff. The bedding seemed inadequate: only a "contiental quilt" (or "duvet"), with the result that I was too hot and sweating excessively until I threw it off, and was then too cold! Rather oddly, a sachet of shampoo/shower gel was supplied, together with a bar of soap, when I arrived, but with no further sachets for teh following days. [The bar of soap was perfectly adequate to last for my whole stay.]
Very easy acess and convenient hotel Lift is too small
The location is perfect (near the railway station), The staff was very friendly and helpful The price was the same relatively to other nearby hotels offering more conveniences. The room could have been better (eg old carpets, one light switch for the whole room), Breakfast was just standard
It was a great location The staff weren't as helpful compared to other 4 star standards. If I was to recommend the hotel, I would recommend a larger room, not a single room, as it wasn't that comfortable or easy to work in.
I like their staff, they are very helpful and I like the location of the hotel.
the view Internet conexion
Thought the location and amenities were fantastic. I did feel at times the staff at reception really let the hotel down. I found them to be quite moody. The doormen were excellent. I didn't any of the food and beverage facilities.
Well located in the city and we were upgraded to a room with a lovely lake view. The bed was very comfortable and the room size was generous. Would have been really nice to have an English speaking movie option.
The closeness to everything. The river view also. Their attitude the first day, but after that the front desk was fine.
Stuff, athmosphere and locations are the main reason to stay in the hotel. In the non-smoking room at night was strong smell of smoking from another room
location, good views, staff excellent no
A nice, older hotel, conveniently located. Beds were comfortable, air conditioning was good. Front desk staff was very friendly. Staff was receptive to finding an acceptable room and exchanging when we were not happy with the assigned room double bed. Rooms very small. Wallpaper had handprints on one wall, but possibly this occurred when paper was hung. Retrofitted shower glass on tub allowed water to flood the bathroom.
well I like the hospitality and the feeling of home from the staff there.make comfortable atmosphere and of course the wifi..connected all the time...so we can reach our family like we're at home..thank you
The room was quite OK, it's really clean. The hotel semms to be a little been remote but considering the price and that the tram station is near it and has a direct connection to the Central Station, you can be lucky to stay there in high season. The stuff is helpful, breakfast correct. wi-fi connection could be better, it's some slow and its configuration has some problems.
Cleaning ladies can do their work less loud,sometimes I needed to sleep during the day and that was a bit impossible.Except this,the hotel is really quiet.
The location of the hotel. The helpfulness of the staff and the quality of the breakfast. The facilities of the hotel are best described as basic. In particular the bathroom we had was little more than a cubicle. During the summer I would in future require an hotel with air conditioning.
the staff was so helpful and friendly.
Distance from the airport. Quality of services and accomodation
Free shuttle, close to airport, clean room, comfortable bed. Lack of food choices in area. Small room.
For first i like the location. From hotel to airport 5 min. Also easy to come to the centre of city. It's more then good for 3 star, nice room, clean, freandly stuff and quiet. They have a good bar there can spaend a free time. Only what in room was a little bit cold without heating.
Charged additional 20 Fr for child's bed, unanticipated
Comfortable modern room with everything you need, convenient to the airport and with a free shuttle to the terminals. Good choice for an economical stay in phenomenally expensive Geneva, as the hotel provides a free public transit pass to all guests. The bus into the centre of town runs right in front of the hotel. Friendly but harried staff; there were far too few of them -- one person at reception both morning and afternoon, one person at the bar during the evening rush -- which meant lengthy waits for service. At check-in, I was given a key to a room that had not yet been cleaned ... not really a problem, as I just dropped my suitcase and headed out, but still.
Close to Geneva Airport Bad restaurant service
It was quite noisy during the night. I was not aware that a shuttlebus was required and had no idea where to go when I arrived at the airport - my information sheet did not specify directions other than travel by road.
I had a nice rest after long flight and got an excellent opportunity to see a nice city! Thanks for help with a bus-card! It was very pleasant! I am a bloger who usually write a stories about all places where i have a chance to be! So I know a level of 5* and 3* in the different countries, as Greece, Jourdan, Maroco, Portugal, Turkey, Israel and Germany, but I think that such simple suit as I had can be more cheap than now/ It is very expensive to pay 150 E for a simle room with a minimum of comfort, but I understand that it is a Switserland, a country with "another money" ;) Hotel is clean, comfortable and welcoming :)
Clean, everything worked. Shuttle bus arrived at 5.35am.
The new GM is very helpful. The breakfast is over priced, and WIFI/internet should be free as it is w/ your competitors, and the spa should also be priced better, plus the parking fee. I like the hotel, but all of the small charges are like a death from a thousand knife wounds. Given it was a weekend night, some of those services should prob be included in the price with fewer business travelers filling the hotel. The free Geneva travel ticket is great though. I stay at a hotel near the airport for early morning flight
the bus shuttle from and to the airport (you have to call them upon arrival through airport info). Good for one night if you are traveling through geneva
large, spacious room, beautiful hotel in a very central location,Excellent service
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
its a too expensive accomodation
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
Location and Quality of the Restuarant View from the room
Good location to explore Geneva Although fridge was provided in room no tea/coffee facilities were available
Screwed up our bill. No email to confirm it was fixed.
Perfectly adequate hotel fulfilled its purpose. Staff were pleasant and helpful. Anothere plus is the free tram pass to get in and out of the city. Our stay was spoilt by the extortionate cost of a small bottle of water from the fridge. Most hotels in that price range give clients a free bottle of water.
Style of hotel, friendliness of staff, convenience of location (buses, trams, cafes, restaurants, supermarket all within walking distance), touch of luxury Room was quite hot but once the air con was switched on, it was fine. Bar was closed on Sat and Sun.
The staff was excellent and the transportation was very easy. The rooms are nice and comfortable.
good room for the price between airport and city could not get into room early , most front desk staff excellent , one slow to make restaurant reservation
it was near to the city centre with a good public transport connections, in a quiet area, warm, clean and very comfortable room no
see above air conditioning was not on yet (because it is still spring?), but sometime it was hot.
Room is nice with a fair size
Room is clean and good. Staffs are friendly.
The breakfasts were good. The hotel staff were very helpful. I really liked the relationship they had with the gym around the corner. I thought the beds were very hard and uncomfortable. They could use a few more TV channels in English.
very small room for the price that I paid
Freindly staff, kitchenette, clean. Room too hot, no temperature control.
I stay there for three nights. The bed was comfortable and the room in good condition. The tram was 200 meters away. The breakfast was typical not as rich as I expect. The desk quite small for the notebook. The wifi was an expensive option.
everything no i am very happy that your hotel is very good.
Intimate feel, and very, very clean!!! Lack of a bar.
I was lucky to be upgraded to a suite with a balcony at no extra cost. It's a very charming individual hotel I liked everything about the hotel
it was a nice place to stay, friendly staff
Close to train station. One staff member was rude and unhelpful.
breakfast was good. good location. comfortable rooms
Friendly people Very small rooms, old hotel,
Proximity to train station. Price. Courteous, helpful staff. Proximity to red light district. Sound insulation between rooms.
Good Room Size, Nice Reciption, Good Breakfast, Free Apples at reciption :) The Elevator is too small, Barely enough for me and my bag. If you are fat, you might feel uncomfortable in the elevator
I really love the breakfast provided. There was variety in the food served and plenty of apples around! The hotel is located about 400m from the train station. Not sure if some people mind this but the hotel is actually situated in the red-light area.
Efficient, friendly staff. Very well equipped with A/C, TV channels,coffee/tea maker,bathroom toileteries. Good breakfast included.Covered Public parking right behind hotel. A bit noisy and a bit too close to Geneva's very active Red-light district
close to city centre and main train station, cosy hotel, good clean rooms, excellent breakfast !!, hotel provided free access to city transportation (bus, boat, train) it is a little noisy, however it didn't bother us much
parking the car was a nightmare the hotel was on a one way system however now i know where to put car it was quite easy but as a first time visiter to the hotel it took a good hour to find a carpark and not being familiar with geneva my husband stumbled onto finding a carpark it was only just around the corner from hotel but no one told us,i can reccomend the restaurent accross the road too
Location and helpfull staff
Proximity to train station and Lake Geneva Proximity to red light district, next door to sex shop and prostitutes on the street
Very convenient location. Plenty of hot water. Lovely thick towels.
Location and cleanliness Pillows were too large
The view from room window.. Price of room and room size was too small...in this price you can get very good hotel..breakfast was not too good..not too much choice in breakfast
closeness to city center and station
Location is great, rooms are nicely decorated. The breakfast, but I guess once the restaurant is fully remodeled it will be better.
Localization was perfect! Just in front of the Geneva Cointrin Railway station to which we got in 6 min from the airport. From the hotel you have walking distance to all "must see" places. If you want to go somewhere further you have all buses and trams just before hotel. Our breakfast was in the restaurant just second door from the hotel which was very good (contrerary to some other opinions). None.
Very convenient for the railway station. Breakfast is available in the pub 2 doors along which was fine although there was no "no smoking" area. In the first room we were allocated the sink drain was not connected - hard to accept that no-one had noticed the water pouring over their feet before we arrived. No problems getting a change of room though.
Friendly and helpful concierge, proximity to transporation hub. My room (2nd floor) was unexpectedly spacious. Hotel was comfortable and clean, but shows its wear and tear.
Proximity to town and station
Convenient location, courteous staff, delicious breakfast All is well
Entered the room. Found condoms on bed. Obviously this hotel is used for other purposes given its proximity to the right light district. Scary people all around it. Avoid at all costs.
Room was adequate. Staff was condscending when I asked questions. In the middle of a dingy area. Prostitites openly plying their trade all around the hotel. Extremely loud due to bars and prostitutes outside. Even with ear plugs in, unable to sleep through the noise. Paid too much to not get any sleep. Would have been better off in a hostel.