Pros (+) The staff at the hotel were very welcoming and accommodating. It was pleasant to be greeted with genuine smiles.
Cons (-) Breakfast area is very small and can only accommodate two families.
2 stars
Quality Inn & Suites Santa Cruz Mountains
Photos of Quality Inn & Suites Santa Cruz Mountains
Overview
Providing an outdoor pool, this comfortable hotel is an easy car ride from Santa Cruz. It is also minutes from Ben Lomond's well-known attractions.
Guests of Quality Inn & Suites Santa Cruz Mountains Ben Lomond can enjoy the property's gardens. For an easy and effortless arrival and departure experience, guests can take advantage of the express check-in/check-out facility.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator and a microwave. They each offer tea and coffee making facilities and wireless internet access.
San Jose International Airport is a 50-minute drive from Quality Inn & Suites Santa Cruz Mountains. Santa Cruz Beach Boardwalk and University of California Santa Cruz are a short drive from the property.
Latest deals for Quality Inn & Suites Santa Cruz Mountains
Amenities at Quality Inn & Suites Santa Cruz Mountains
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Outdoor
- Terrace/Patio
- Grill
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Heated pool
- Pool with a view
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
General
- Family rooms
- Seating area
Health and safety
- Daily housekeeping
- Safe
Services and conveniences
- Express check-out
- 24hr front desk
Bathroom
- Hairdryer
Things to do
- Bicycle rental
Family friendly
- Complimentary breakfast
Reviews of Quality Inn & Suites Santa Cruz Mountains
7.4
Good
259 verified ratings
Wonderful
91
Very good
44
Good
51
Okay
20
Fair
19
Mediocre
13
Poor
21
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, noting the hotel's proximity to attractions and the helpful staff. However, many reviews highlighted issues with cleanliness, including mold and unkempt rooms. Bed comfort was also a concern for some guests, although others found the beds comfortable. Overall, while the hotel has its charm and advantages, it requires attention to cleanliness and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.3 out of 10
183 reviews
7.5 out of 10
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1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is in a beautiful setting surrounded by huge redwoods, making it an ideal place to visit year-round. However, the high season is in July, and the low season is in March.
How is the quality of the beds at the hotel?
The beds at the hotel are very comfortable, ensuring a good night's sleep for all guests.
Is parking available at the hotel?
Yes, the hotel offers parking for the convenience of guests, ensuring a hassle-free arrival and departure experience.
What can guests expect from the complimentary breakfast?
Due to COVID-19, the hotel does not currently offer a complimentary breakfast. However, there are nearby dining options and a great coffee place about 500 meters down the road.
How is the cleanliness and customer service at the hotel?
The hotel staff is friendly and helpful, and the property is clean and quiet, providing a comfortable and peaceful stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Highway Noise
Some guests mentioned that the hotel is located near a highway, leading to noise disturbances during the day. Consider requesting a room further away from the highway for a quieter stay.
Check Room Amenities
The rooms feature a kitchenette with a refrigerator and a microwave. Before arrival, consider confirming the availability of these amenities to plan meals or snacks accordingly.
Explore Nearby Parks
The hotel is close to Henry Cowell Redwoods State Park, offering a beautiful natural setting for outdoor activities. Consider planning a visit to the park for a peaceful retreat.
Inquire About Breakfast Options
Due to COVID-19, the hotel did not offer breakfast during some guests' stays. Before booking, it's advisable to inquire about the current breakfast options or nearby dining alternatives.
Consider Room Upgrades for Special Occasions
Some guests received room upgrades for special occasions such as anniversaries. If you have a special event, consider inquiring about potential room upgrades for a memorable experience.
Confirm Safety Measures
While the hotel provides hand sanitizer and follows enhanced cleaning protocols, some guests noted the need for deeper cleaning and repairs. It's advisable to confirm the current safety and cleanliness measures before booking.
Enjoy the Outdoor Pool
Several guests appreciated the clean outdoor pool and the serene surroundings. If you enjoy swimming or lounging by the pool, take advantage of this facility during your stay.
Plan for Nearby Dining Options
As the hotel does not have an on-site restaurant and has limited eateries in the vicinity, consider researching nearby dining options to plan your meals in advance.
Pet-Friendly Accommodation
The hotel allows pets, but charges may apply. If you plan to bring a pet, it's recommended to inquire about the pet policy and any associated fees before arrival.
Consider Off-Site Breakfast Options
Due to the limited breakfast provision during some guests' stays, consider exploring nearby coffee places or eateries for breakfast, especially if the hotel's breakfast service is not available.
Location
9733 Highway 9, Ben Lomond, CA 95005
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites Santa Cruz Mountains
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $98 |
Average price (weekend night) | $188 |
When to book a room at Quality Inn & Suites Santa Cruz Mountains
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites Santa Cruz Mountains
FAQs when booking at Quality Inn & Suites Santa Cruz Mountains
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See most recommended stays in Ben LomondGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | San Jose |
Distance to airport | 20.9 mi |
Everything you need to know for your stay in Ben Lomond
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