Pros (+) The staff at the hotel were very welcoming and accommodating. It was pleasant to be greeted with genuine smiles.
Cons (-) Breakfast area is very small and can only accommodate two families.
Quality Inn & Suites Santa Cruz Mountains
3 stars316 reviews
Good
-
2 guests, 1 room
Deals from
$92
/Cheapest rate per nightRoom type
Provider
Nightly total
Latest deals for Quality Inn & Suites Santa Cruz Mountains
-
Standard room, bed type unknown
$92
nightly with fees
Queen room, 1 queen bed
$99
nightly with fees
King room, 1 king bed
$100
nightly with fees
Queen room, 1 queen bed
$105
nightly with fees
Queen room, bed type unknown
$110
nightly with fees
Queen room, 1 queen bed
$110
nightly with fees
Queen room, 1 queen bed
$115
nightly with fees
Queen room, 1 queen bed
$115
nightly with fees
King room, 1 king bed
$116
nightly with fees
Standard room, 1 king bed
$135
nightly with fees
Queen room, bed type unknown
$181
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Quality Inn & Suites Santa Cruz Mountains
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
Reviews of Quality Inn & Suites Santa Cruz Mountains
7.7
Good
316 verified ratings
Wonderful
115
Very good
55
Good
58
Okay
25
Fair
24
Mediocre
15
Poor
23
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient and beautiful location, describing it as peaceful and close to attractions or family. However, many reviews noted issues with the breakfast, such as limited selection, food running out, or poor service. Cleanliness was mixed, with some guests finding rooms clean and pleasant while others mentioned dated decor, odors, or maintenance issues. The pool was frequently criticized for being dirty or out of service. Bed comfort received some positive mentions. Overall, the location stood out as the hotel's best feature, while breakfast and pool conditions were the main drawbacks.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
239 reviews
7.2 out of 10
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1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The hotel is in a beautiful setting surrounded by huge redwoods, making it an ideal place to visit year-round. However, the high season is in July, and the low season is in March.
How is the quality of the beds at the hotel?
The beds at the hotel are very comfortable, ensuring a good night's sleep for all guests.
Is parking available at the hotel?
Yes, the hotel offers parking for the convenience of guests, ensuring a hassle-free arrival and departure experience.
What can guests expect from the complimentary breakfast?
Due to COVID-19, the hotel does not currently offer a complimentary breakfast. However, there are nearby dining options and a great coffee place about 500 meters down the road.
How is the cleanliness and customer service at the hotel?
The hotel staff is friendly and helpful, and the property is clean and quiet, providing a comfortable and peaceful stay for all guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room Away from Highway Noise
Some guests mentioned that the hotel is located near a highway, leading to noise disturbances during the day. Consider requesting a room further away from the highway for a quieter stay.
Check Room Amenities
The rooms feature a kitchenette with a refrigerator and a microwave. Before arrival, consider confirming the availability of these amenities to plan meals or snacks accordingly.
Explore Nearby Parks
The hotel is close to Henry Cowell Redwoods State Park, offering a beautiful natural setting for outdoor activities. Consider planning a visit to the park for a peaceful retreat.
Inquire About Breakfast Options
Due to COVID-19, the hotel did not offer breakfast during some guests' stays. Before booking, it's advisable to inquire about the current breakfast options or nearby dining alternatives.
Consider Room Upgrades for Special Occasions
Some guests received room upgrades for special occasions such as anniversaries. If you have a special event, consider inquiring about potential room upgrades for a memorable experience.
Confirm Safety Measures
While the hotel provides hand sanitizer and follows enhanced cleaning protocols, some guests noted the need for deeper cleaning and repairs. It's advisable to confirm the current safety and cleanliness measures before booking.
Enjoy the Outdoor Pool
Several guests appreciated the clean outdoor pool and the serene surroundings. If you enjoy swimming or lounging by the pool, take advantage of this facility during your stay.
Plan for Nearby Dining Options
As the hotel does not have an on-site restaurant and has limited eateries in the vicinity, consider researching nearby dining options to plan your meals in advance.
Pet-Friendly Accommodation
The hotel allows pets, but charges may apply. If you plan to bring a pet, it's recommended to inquire about the pet policy and any associated fees before arrival.
Consider Off-Site Breakfast Options
Due to the limited breakfast provision during some guests' stays, consider exploring nearby coffee places or eateries for breakfast, especially if the hotel's breakfast service is not available.
Location
9733 Highway 9, Ben Lomond, CA 95005
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites Santa Cruz Mountains
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | July | $125 | $248 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 68% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Quality Inn & Suites Santa Cruz Mountains
What is the cheapest day to book Quality Inn & Suites Santa Cruz Mountains?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Quality Inn & Suites Santa Cruz Mountains is Monday, with an average nightly rate of $114. The most expensive day is Friday at $280 per night.
How far in advance should you book Quality Inn & Suites Santa Cruz Mountains?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Quality Inn & Suites Santa Cruz Mountains, book around 7 weeks in advance. This could save you approximately 38% compared to booking last minute.
KAYAK's top tips for your stay at Quality Inn & Suites Santa Cruz Mountains
FAQs when booking at Quality Inn & Suites Santa Cruz Mountains
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | San Jose | 20.9 mi |