Best Western Crystal Inn

The hotel offers a heated pool, an outdoor terrace, and spacious rooms with a refrigerator, microwave, and mini bar. Additionally, there is a sun deck, a concierge, and a 24-hour reception for added convenience.

Guests have consistently praised the hotel for being spotlessly clean, with very clean and comfortable rooms, and a very clean ensuite. The hotel also follows all safety protocols as directed by local authorities.

The hotel provides an elevator for easy access to rooms on the first floor, as well as facilities like lowered sinks, shower chairs, and toilets with grab rails to ensure increased accessibility.

The hotel is known for its friendly and helpful staff, with guests praising the good friendly staff and the helpfulness of the reception. Additionally, the staff is described as being very clean and tidy.

The high season is in April, offering a great time to enjoy the hotel's spacious terrace, heated pool, and well-maintained garden. Additionally, the hotel's location outside the CBD is no problem, making it an ideal base for exploring the local area.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

In fine weather, the outdoor terrace provides an ideal spot to relax, as mentioned by several guests. Consider enjoying a meal or a drink in this picturesque setting.

Some guests noted that the rooms have been recently refurbished. When booking, consider requesting one of the newly refurbished rooms for a more modern and comfortable stay.

The hotel is an ideal base to discover nearby attractions such as the Bendigo Art Gallery and Golden Dragon Museum, as mentioned by guests. Take advantage of the convenient location to explore the local area.

If traveling with children, take note of the hotel's family-friendly amenities, including babysitting/child care services and kids' meals. These amenities were highlighted by several guests.

The hotel offers various accessibility features, including wheelchair-accessible units, lowered sinks, and accessible elevators. Guests with mobility needs can benefit from these features for a more comfortable stay.

Guests appreciated the personalized service provided by the staff, as mentioned in several reviews. Expect a friendly and accommodating attitude from the hotel staff during your stay.

Some guests mentioned specific room features, such as a spa bath and a spacious terrace. If these amenities are important to you, consider requesting a room with these features when making a reservation.

If planning a visit, consider the low season in June for potentially fewer crowds and more affordable rates, as indicated in the hotel details. This could offer a more relaxed and budget-friendly experience.

Some guests noted discrepancies between the room they booked and the room they received. It's advisable to verify the room details upon check-in to ensure it meets your expectations.