Capital O 5381 The Emirates Hotel

The hotel is committed to cleanliness and follows safety protocols, including disinfecting guest accommodations between stays and using effective cleaning chemicals. Additionally, the staff follows all safety protocols as directed by local authorities.

The hotel rooms are equipped with free Wi-Fi, a fan, air conditioning, free toiletries, and a private bathroom with a shower. Additionally, there are wardrobes or closets available in the bedrooms.

The hotel is conveniently located near various attractions, including St Johns Auditorium, The Forum Mall, Lalbagh Botanical Gardens, Garuda Mall, and UB City, offering guests a range of entertainment and leisure options.

Yes, the hotel provides parking for guests, ensuring convenience for those traveling by car.

The hotel experiences both low and high seasons in April, providing guests with the opportunity to choose the season that best suits their preferences and travel plans.

Some guests reported issues with their bookings, so it's advisable to double-check the reservation with the hotel before arrival to avoid any inconvenience.

Several guests mentioned cleanliness issues, such as unclean rooms and the presence of pests. It's recommended to communicate any concerns promptly to the staff for resolution.

There were instances where guests were directed to book under a different hotel name. To avoid confusion, it's best to confirm the hotel's current name and booking details directly with the hotel.

Prior to unpacking, it's wise to inspect the room for any maintenance or cleanliness issues. This can help address any concerns with the hotel staff immediately.

Some guests experienced a lack of basic amenities and services. If needed, don't hesitate to request any missing essentials or services from the hotel staff.

A few guests encountered the need to change rooms due to various issues. Being mentally prepared for such a possibility can help manage expectations during the stay.

In case of any service or cleanliness issues, addressing them promptly with the hotel staff can lead to quicker resolutions and a more comfortable stay.

Some guests reported issues with hot water. It's advisable to confirm the availability of hot water with the hotel, especially if it's an essential requirement for your stay.

Due to reported issues with booking platforms, considering direct booking with the hotel or using alternative reliable platforms may help avoid booking complications.

Clear and direct communication with the hotel staff about expectations and requirements can contribute to a smoother and more satisfactory guest experience.