Overview

Hotel Servigroup Diplomatic

C/ Gerona 9 - 11, 03503 Benidorm, Valencia, Spain
+34 965 854 450

$106+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 949 reviews
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Review highlights

  • 10.0
  • 9.5
  • 6.7
  • 5.3

Good to know

  • Great menu
  • Professional service
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Location:

    - Centrally situated in a flat area just a few meters walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.

    Facilities and services:

    - Very popular hotel, and well known in Benidorm.

    - Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols (electrolysis disinfection). Bar service to swimming pool (high season / summer season).

    - Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.

    - Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gym, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.

    - Servigroup boutique with souvenirs, gifts and accessories.

    - Free wifi connection throughout the hotel, including outdoor areas.

    - Internet connection at reception (supplement).

    - Hotel-owned covered parking spaces (supplement): 110.

    Rooms:

    - 252 rooms with: air conditioning (depends on the season) and heating by fan coil system, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.

    - The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.

    - Service of cots for babies (supplement).

    Restaurant:

    - Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request.

    Committed to quality:

    - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation, dining-room and banqueting services", and the international equivalent “IQNet Quality System”.

    Fire and safety installations adapted to the current European regulations.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 949 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "Terrific location."
    • 9.3 "Perfectly clean."
    • 9.2 "World class service."
    • 8.8 "Bar is amazing."
    • 6.7 "Average amenities."
    • 5.3 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.6 "Not very comfortable."
    • 3.6 "Pool is below average."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 702 reviews
    • 10.0 "Wonderful beach."
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.3 "93% thought it was clean."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.4 "Tasty food."
      7.7 "77% loved the menu selection."
      8.4 "84% loved the dining experience."
    • 5.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Wellness & sports facilities were not very nice."
    • 3.3 "Pool is below average."
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    Overall Rating

    8.4 Excellent
    Based on 142 reviews
    • 9.6 "Terrific location."
    • 9.4 "Perfectly clean."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.2 "Tasty food."
      7.8 "78% loved the menu selection."
    • 5.0 "Rooms are ok."
      2.6 "74% said rooms were small."
    • 4.6 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 3.8 "Pool is below average."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 104 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 7.2 "Good vibe."
    • 6.7 "Average amenities."
    • 5.2 "Rooms are ok."
    • 4.7 "Not very comfortable."
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    Good to know
    "Great menu"
    "Professional service"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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