Benidorm Hotels

I like the location as I liked to walk to the beach. The hotel building was different than same tall hotel buildings in Benidorm. The hotel in new so it was clean and pleasant to stay there. The breakfast should be more various.

Very quiet, brand new! The breakfast is awful and the decor is that of an office, it is not 4 stars and will not keep them for long!

The room was clean and spacious, as was the ensuite bathroom. There is no bar, there is no restaurant (cafeteria service until 10am for breakfast only). If you want a drink or snack, you have to use vending machines (in a supposed four star hotel!) some of which aren't even plugged in. The cleaners do their room rounds with a supermarket shopping trolley. The pool was freezing cold. There was no iron in the hotel. There was no plug in the bath.

Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday. There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.

The room including the bathroom Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.

The location of the hotel has a difficult access, especially if there's a festivity going on - like the evening I arrived - and the taxi couldn't get closer than 300 meters from the hotel which is on a hill. Foreign alcoholic drinks (too) limited available and not in line with a 5 star hotel. This hotel deserves 4, maximum.

Very nice view from our room The rooms are very too small for a 5* hôtel

Good location overlooking the beach and sea. Near to all main parts of the town. No

I would reccommend this hotel great location very easy going ,clean ,and pleasant staff

Where the Hotel was situated

pool but wasnt child freindly the other quests were not child tolerent we felt that they had to be quiet all the time plus no entertainment for them

Clean, lovely pool, friendly staff. No coffee and tea making facilities in the room.

The room was spacious and clean and comfortable The buffet breakfeast was not good, no clean tables and nobody to help us

convenience to facilities Staff in all areas superb. air con intrusive thru night.Rooms should be carpeted for insulation

Clean, tidy and a wonderful view. Breakfast was a bit of a free for all!

Hotel location,good staff ,food was above average,nice atmosphere Slightly disappointed there was no minibar in the room,DID not like being charged 9 euros per day to park in the car park

The sweet selection at dinner, hotel reception helped with room 1604 allocation , great view ,and no noise . This is not not not a 4 star hotel , just bordering on a 3 star.this hotel and rooms are in need of a major facelift , typical kiss me quick , shell suit hotel , ok if on a budget with kids , poor entertainment , will not go back !!! although on way back to valenciacalled into a sister hotel the 3 star denia port hotel , what a difference !!! brill facilities and quality , so may book to stay there in the future.

Food, Reasonable entertainment Soundproofing left a lot to be desired. Getting a lift at meal times was difficult

Family hotel,ideally situated. very relaxing. pleasant and helpful staff.close to all facilities yet very quiet. Bedroom was looking tired.

the view, location to shop's and beach. more choice in food range,

The staff were all very pleasant and helpful We did not feel the food was of 4 star standard

Everything except the staff.

The staff & food were good. Location was good. The Hotel is in need for refurbishment, the rooms are getting shabby. The Hotel is rated 4* it is more like a 3*. The walls in the rooms are verry thin you can hear everything going on either side & outside in the lobby.

The hotel rooms were fine It should not be rated 4 star as the facilities and terrace area are not a very good standard and the view from our bedroom was depressing

Nice variety of meals, pleasantly decorated, lack of internet access during the night, staff seemed a bit grumpy at times.

Location 60s decor needs renovation rooms not as in the pictures

I cold bring with me my dog

Excellent food choice, Clean and friendly staff

Nice hotel food fair However drink upgrades expencive could not purchase a bottle of decent wine with meal.All drinks at bar served in plastic glasses not expected in 4 star hotel,Wi fi only hotel I have stayed in that charges 6 euros a day for this service.Lots of noise from hen and stag parties drinking cheap spainish drinks on all inclusive.Paid 840 euros for week had better for less. All listed above sorry.

Went here in January as local ex pat resident ,at less then half what we had paid this time and thought it was good value; but this time we had to pay before we had even seen the room. we had a drink in the poolside bar from plastic glasses..hardly 4star treatgment. the food was not very good ,it was more quantity rather then quiality. the staff were very pleasent . But not of the standard we had in January. very disapointed, would not go back.SORRY This should be in next box.

Its position was very good - just out of town but close enough to walk in. The staff were very helpful and the breakfast was very good. As an english person having tea/coffee facilities in the room would be great

Parking was easy, staff were helpful and friendly, rooms were clean It had little character because it was so new and the food was very spanish, not a lot of things that fussy english children would eat

the room and the pool good but cant see how it gets 4 stars breakfast ok but the dinner was very poor.. most left it on the plate we went to the cafe next door