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Beautiful location and great views from room and terrace of vineyards. Lovely restaurant. Nice staff. This was our second visit to hotel. Both bars were manned by one man on a Saturday which left us waiting more than 10 minutes for our wine order which we eventuallygave up on. When we went to restaurant in evening we found out reason, there was a wedding party there and all other staff from hotel were servicing the restaurant. Also would be helpful for an English menu ( only German avaialable) if they are truly trying to encourage foreign tourists. For price, breakfast should be included.
Nothing negative to say about the hotel, and location was awesome.
A truly lovely, characterful hotel, if maybe slightly upmarket for a rucksack carrying traveller. The room was lovely with a balcony above the river (ahhh bliss). Great facilities (sauna etc). Not all reception staff spoke English, which in the hotel trade isn't great. Otherwise fine.
Great restaurant and great location in the middle of the German vineyards. Friendly staff.
The hotel was beautifully situated along the Ahr River in the Ahr Valley, surrounded by vineyards. There was easy access to the Rotweinwanderweg - and just an hour from where we live in Dusseldorf! The breakfast buffet was decidedly unimpressive - especially for a 4-star hotel. Croissants were stale, and they made hot chocolate with water instead of milk.
We liked very much the peace and calmness in and around the hotel We did like the vieuw on the river Ahr no
Exellent service and staff We were staying at the Hotel for the 24 hour Nurburgring race. The hotel did not have the dfs television Channel so we could follow the race at the time at the hotel. a lounge in the bar with a television would be a great thing for this!
Landscape, swimming pool and sauna, the service. the hotel was really beautiful Not many things to do outside.
Fast, efficient and nice welcome upon check in and out. Breakfast good and fast service. Good clean room. Very helpful service and nice polite staff. Information provided on local area. Special requirements mentioned on reservation, all met. Good off road parking.
very friendly staff, excellent food, super location no
situation in village plumbing not functioning correctly even after promises
Location and plenty of parking. Comfortable room with nice view. Restaurant was adequate. Coach parties making much noise in the restaurant, so ate on the terrace where all the smokers came ! No emergency evacuation plan on bedroom door.
family friendly atmosphere in an excellent location. staff was very nice and easy to deal with and very good restaurant on site. hotel was dated, although very clean. breakfast was basic.
Ahr Valley, local food The location too close to the traffic, may be loud at nights
Very friendly and helpful staff. Our room was big, comfortable and bright and had an excellent shower. It also had a balcony area which was really nice and a well priced mini bar. Breakfast was standard European continental and was really good. We also ate an excellent lunch in the hotel. The overall experience could have been improved if tea/coffee making facilities had been provided in the room.
nice room nice place where we had breakfast on the outside, it doesn't look very nice but the inside does
Newish hotel, well equipped - like the DVD player in the room. Good choice at breakfast Location isn't ideal being on the edge of town but that is only a minor niggle
Easy to find, friendly staff, comfortable rooms - ideal stop over hotel
I found the Hotel to be very comfortable. The cleaning crew was very polite and helpful. I was disappointed in the front desk's lack of knowledge of the TV satellite system. This may seem trivial but it definitely would have helped with group I was with.
very good breakfast; good beds,clean, quiet nice village and neighbourhood roofs must be closed; many noice by building works
Very good as usual. great value for money and very good choice at breakfast
Very nice friendly staff
A role model for other hotels to follow. At €55- for single occupancy in a double room, very attractive and I will for sure stay again. Restaurant underneath the hotel offers very friendly and personal service with tasty food, either buffet or of the Carte. Room was spotless, very quiet, all IT requirements covered. A nice little gem for those (on business or transit A61) looking for quiteness and excellent value. Buffet dinner at €7.50 and real good. Nice wine. Keep the price at that and they will do well. I will certainly be staying again. Full marks ! Quick access to A61. Reception and restaurant staff very friendly and helpful. Did not take Breakfast so cannot comment. I transit regularly between CH and NL, so location very convenient. On the edge of large industrial area, however, not overly noticeable
Helpful staff and clean comfortable beds. Handy for the autobahn and the bonus was Rheinbach which was more interesting then expected and a nice stroll from the hotel to blow a days driving away.
Cheerful staff, comfy bed Seperate lodge from main building, shower a bit dated.
Easy to find, excellent restaurant and best breakfast in Germany Nothing
nice and welcome staff , and the res. is very nice for lunch, quite anice place for relaxation.
I had the Managers Suite which was amazing
Friendly and polite staff, english speaking. Very good wifi. Excellent Breakfast. Soft bed and strange pillow!
Improvements to the TV system appreciated Rooms in the annexe are still a little tired but it seems there is general improvement going on.
Rooms are a nice size, Bed is comfortable, water is always hot! Need more working space, rooms are tired, clean but need refreshing. Tv selection caters for German speakers only and not international travellers.
A good stopover
It was a quite and nice neighborhood. The room was full of dust when we arrived! Beds were not comfortable and I woke up with a back pain. Breakfast was very ordinary. We expected better than this from a 3-star hotel!
I like the convenience of the hotel and since I have been staying there for the last 13 years there are no surprises
Kindness of the staff Lack of elevator to reach the room (Architetonic barrier should be signalized)
The staff was very friendly. Simple, but good breakfast. Prices for drinks are very fair. I was pleasantly surprised by the size and comfort of the room. Will definitely return.
Clean, Friendly, nice breakfast In my room electrical points badly placed. Not able to work at the desk. Some problems with the EPOS system at check out had me running to a cash machine
Nice, Clean, good breakfast Again issues with finding enough electrical sockets in the room
The staff were very friendly and helpful, the breakfast was excellent. The hotel has recently been refurbished and I was disappointed to find that it's previously excellent restaurent was no more. The showers had no thermostatic control and water temperature was dangerously variable.
Friendly staff. Clean room with character
Friendly atmosphere, very obliging staff, excellent breakfast. Central location for our tour.
Friendly personel, high value for the price, no problems with parking space Rooms need to have refurbishement, a bit noisy (sounds from watter pipes, room-to-room sound isolation)
The staff are very nice and extremely helpful. a very nice stay.
Very friendly, obliging and efficient staff; excellent range of breakfast choice; general standard of comfort. I'm not that keen on dance and live music, which was available; but that's a personal taste, and it didn't go on into the night.
Good central position Noisy
Friendly helpful manager. Parking was good. Location good No hot breakfast, only cold buffet. No tea/coffee in the rooms
Lovely and clean. Friendly staff. Easy access to Nurburgring Need to get out to main town for supermarket.
Good walking and cycling area's directly outside hotel good views from hotel terrace. Good buffet breakfast. Friendly hotel staff. Close to adjacent eateries Hotel room basic, Hotel backs directly onto fairly busy railway line, one set evening menu.
Hotel is very good. Clean rooms, good breakfast, beautiful scenery around you. Quiet location, big terrace, kind staff. In a word, we felt comfortable and enjoyed ourselves very much at this hotel. If we have chance to go that region next time , we will choose this hotel again. Bath room is really too small. Space for shower is limited.
The location is wonderful: wineyards just behind your window. The breakfast is good: variety and quality. The dinning room is outstanding: classical and very good taste in laying the tables. There is a train line just a few meters from the hotel. Nevertheless, the windows are good enough to prevent the noise from disturbing you.
The setting, in the Ahr valley, is beautiful. For a short stay, the location is a very nice alternative to the city of Bonn.
Well placed for Ahrweiler, Nurburgring and other local tourist attractions. Clean and good breakfast. The only proper cup of tea we've had in Germany. Rooms in the two outer houses are TINY and bathrooms equally small. We asked for a full sized single bed for our 9 year old and he got a Z bed which he found incredibly uncomfortable. His stay was free but we would rather have paid for him to have a proper bed. We wern't shown to our rooms (which were in two different buildings) just handed the keys and pointed in the right direction.
Very nice room; great breakfast buffet
excellent location and helpful staff no tea / coffee making facilities
Breakfast was good, with a lot of choice - especially at the weekend. Service was personal and very friendly. Mattresses in our rooms were not in best condition (sagging) and therefore not so comfortable.
Very friendly staff, Berg is a nice little town. Good restaurant across the street with serving next to the river. Good breakfast with many choices including fresh fruit. Next to the road but no big deal. Great view from the rooms closest to the main road.
Very friendly personnel, breakfast brilliant, beautiful scene...
Good location, attractive building, comfortable room, lovely forest and walks. Disorganized, hard to find staff during the evening, many things didn't work properly. No ramp for entrance and lift failed to work twice during our stay. T.v & DVD didn't combine, no English channels, no sky. No Dvd's to rent/use. Silly kitchen contraption in bedroom, but no kettle, no tea towels, wash liquid etc. Manger not too bothered with our comments. But we loved the concept.
Nice location close to nature. Flexible staff regarding breakfast time and requests.
Rooms are very nice. Everything was to hand. Excellent TV, DVD system. Plenty of parking available. The hotel is on the edge of town so to eat you have to go into town. No information about the hotel restaurent was available in the rooms. Breakfast was limited. I personally don't like the system of dialling a number for check in.
New hotel. Very friendly people and very good service. At breakfast they ask you if you want an egg and how. On the border of a small city, in the middle of the forest, easy to reach Rheinbach, Altenahr etc. Big room with big bathroom. We come back. Just 140 kilometers from Eindhoven.
Very friendly staff. Warm welcome. Restaurant also serves vegetarian food and is prepared to cook something special for veggies. Nice view over the region. Big parking lot.
Saff was okè
Nice view on the hills Does not rent bicykles although it was mentioned on the website
Room was very small
Truly 3-star hotel, clean, comfortable, good-size rooms, very good breakfast. The hotel is situated right next to the road. It gets noisy in the room when the windows are open.
The manager was very helpful and accomodating, made some nice recommendation for the restaurant, as I don't speak german took my breakfast order for the next morning.
Good clean simple hotel. Near a road that had occaisional late night traffic (speedig motorcycle). One waitress got the food orders wron twice.
The hospitality was 1st class
It was exacly what I expected from a traditional German B+B/small hotel therefore no supprises
Very quiet location in a small town, about 10 km of the main road. Good, spacious rooms with a large bathroom and free wifi. Breakfast was basic but ok. Considering the location and size of the rooms good value for money.
Silence. Clean. Nice staff. Staff is not so comfortable with english language. Parking sometimes full. In general nice accomodation. I recomand it.
no possible to work by internet. No telephone signal.
Traditional German Stube. Very welcoming owner. Good restaurant menu with truffles from neighbouring woods. Basic bedrooms at a basic price. No mobile phone reception.
Price was really low People at reception didn't speak english.
Excellent value. Great service. Very helpful. No mobile reception on Vodafone.