With a stay at Starhotels Cristallo Palace in Bergamo, you'll be near the airport and convenient to Centro Congressi Giovanni XXIII and Carrara Academy Gallery. This 4-star hotel is within close proximity of Largo Porta Nuova and Piazza Matteotti.
Make yourself at home in one of the 90 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare. Additional amenities include a television in the lobby and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and conference space. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Cristallo Palace is close to Bergamo Airport as long as you don't miss the right motorway exit, and it offers free parking. Rooms are clean. Beds are good. The personnel at the reception and in the restaurant is polite and professional.
Starhotels Cristallo Palace is no star hotel, neither a piece of cristall nor a palace, make no mistake. Rooms are old fashioned and rather small, the bathroom is very small (1.5m2 at most?) and you can barely move in the 50cm2 shower space with the risk of inadvertently hitting the tap and getting a cold shower or, worse, burning yourself! The quality of the breakfast could be much improved.
Good location both to the airport and the city. Friendly and nice staff, specially the sicilian man in the bar. Good shuttle service to the city.Breakfast excellent.
Internet connection should be free.
When I missed my flight in the morning the customer service I received was phenomenal. The man servicing the front desk went out of his way to try and help find a flight.
Friendliness and helpfullness of the staff
elevators are slighyly scary both when start and stop to move :)
The staff were very helpful and informative
Clean pleasant room and friendly helpful staff
Poor facilities for evening meals at weekends
dining outside for breakfast,the views on the roof of the alta, location was good
Good reception staff helpfull & attentive
The resturant closed for the weekend and served poor quality meals in the bar area waited on by the grumpy barman who closed the bar as soon as he could.Our wedding anniversey meal was a cold steak served on a cold plate sat in the bar.We booked a 4 star hotel to enjoy the resturant as advertised but were very upset with our night as were the other 12-16-- people who eat out on saturday.
breakfast, comfortable beds, helpful receptionists
nothing at all