Bathroom not clean, room service is poor
Latest deals for Mercure Hotel & Residenz Berlin Checkpoint Charlie
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•Cheapest rate per nightCompare prices for Double room, Superior room and 31 more Mercure Hotel & Residenz Berlin Checkpoint Charlie deals.
Double room, bed type unknown
$30
nightly with fees
Double room, bed type unknown
$33
nightly with fees
Standard room, bed type unknown
$39
nightly with fees
Double room, 1 double bed
$134
nightly with fees
Double room, 1 sofa bed
$161
nightly with fees
Double room, bed type unknown
$162
nightly with fees
Double room, bed type unknown
$166
nightly with fees
Double room, bed type unknown
$172
nightly with fees
Superior room, bed type unknown
$197
nightly with fees
Double room, bed type unknown
$226
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Mercure Hotel & Residenz Berlin Checkpoint Charlie
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Mercure Hotel & Residenz Berlin Checkpoint Charlie
8.7
Very good
5876 verified ratings
Wonderful
3678
Very good
1317
Good
553
Okay
143
Fair
96
Mediocre
38
Poor
51
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's central location, making it easy to access major attractions and public transport. Many highlighted the friendly and helpful staff, with several reviews noting exceptional service from reception to bar staff. Cleanliness was generally appreciated, with rooms and common areas described as tidy and well-maintained, though a few guests mentioned unpleasant odors or dated carpets in some rooms. Room size was a standout positive, with numerous guests enjoying large, comfortable, and well-equipped spaces, especially family suites and apartments. The breakfast also received positive remarks for its quality and variety. Some minor negatives included issues with elevator access, parking, and occasional noise, but overall, guests were very satisfied with their stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.7 out of 10
1641 reviews
9.3 out of 10
23 reviews
8.7 out of 10
1 review
8.5 out of 10
3 reviews
All reviews
Pros (+) Staff and the room.
Pros (+) My adult son and I stayed at the Mercure for 5 nights in Berlin after a Christmas Market cruise on the Rhine. We stayed in one of the family suites which was 2 full bedrooms and separate baths and toilets so one person could shower while the other used the toilet. We had more than enough space and our own TV. Wireless was fast. Facilities were clean. Overall, the stay was good. The hotel is in an ...
Cons (-) The only downside to the hotel was the inconsistency with the efficiency of the staff. We arrived early for our check in and due to travel we were too tired to walk around so we decided to wait the 3 hrs. until check in time. There was no effort made at all to have our room ready before the official check in time, which is unusual for most hotels. When 3 pm came around the room was still not ready...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers an excellent breakfast with a wide variety to choose from, as mentioned by many guests in their reviews.
Are there any nearby attractions or points of interest?
The hotel is conveniently located near several attractions, including Deutscher Dom, Gendarmenmarkt, and Konzerthaus Berlin, all within a short distance.
How are the hotel's staff and customer service?
The staff at the hotel are friendly, knowledgeable, and extremely helpful, as highlighted by numerous guests in their reviews.
What are the hotel's unique amenities?
The hotel offers a sauna, massage treatments, and bicycle rental, providing guests with great facilities and a relaxing experience during their stay.
Is the hotel's location suitable for exploring Berlin?
The hotel's location is perfect for exploring Berlin, with easy access to public transport, restaurants, attractions, and supermarkets, as mentioned by satisfied guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony
Several guests recommended booking a room with a balcony facing the garden terrace for a quiet and pleasant stay.
Consider the Suite for Added Comfort
Guests found the suite to be a great choice, especially for those experiencing jet lag, as it provides extra space to retreat to.
Take Advantage of the Sauna
The hotel's sauna was highly praised by guests as a great way to unwind after a cold day of exploring the city.
Be Mindful of Upselling for Breakfast
While the breakfast selection and staff were fantastic, some guests felt that the breakfast upsell at check-in was expensive and not a wise use of their budget.
Check for Noise Levels
Some guests mentioned that rooms facing the street could be noisy in the early morning, so it may be beneficial to request a quieter room if sensitive to noise.
Explore Nearby Dining Options
While the hotel is located in a quiet area, guests recommended exploring nearby restaurants and cafes for a more urban feel and diverse dining options.
Utilize the Hotel's Knowledgeable Staff
The staff were praised for their knowledge of attractions and getting around the city, providing helpful recommendations for guests.
Consider the Family Room for Spacious Accommodation
Families appreciated the large family room with ample amenities, providing a comfortable stay for all members.
Take Note of Room Features
Some guests mentioned that the room design and furniture could be uncomfortable, so it's advisable to check room details before booking.
Plan for Parking Costs
Guests noted that the parking garage was expensive, so it's worth considering this additional cost when planning for transportation.
Location
Schuetzenstr. 11, 10117 Berlin
What's nearby
- Friedrichstrasse0.5 mi
- Potsdamer Platz0.6 mi
- Holocaust-Mahnmal0.7 mi
- Berliner Dom0.8 mi
- Neues Museum0.8 mi
- Brandenburger Tor0.8 mi
- Berlin Wall0.8 mi
- Stage Theater am Potsdamer Platz0.9 mi
- Berlin City Centre0.9 mi
- Reichstag1 mi
- Fernsehturm Berlin1.1 mi
- Alexanderplatz1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Hotel & Residenz Berlin Checkpoint Charlie
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | September | $233 | $163 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 123% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Mercure Hotel & Residenz Berlin Checkpoint Charlie
Which month has the cheapest rates at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie is January, with an average nightly rate of $116. The most expensive month is September at $243 per night.
What is the cheapest day to book Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Mercure Hotel & Residenz Berlin Checkpoint Charlie is Tuesday, with an average nightly rate of $102. The most expensive day is Thursday at $438 per night.
How far in advance should you book Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Mercure Hotel & Residenz Berlin Checkpoint Charlie, book around 12 weeks in advance. This could save you approximately 83% compared to booking last minute.
KAYAK's top tips for your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie
FAQs when booking at Mercure Hotel & Residenz Berlin Checkpoint Charlie
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 1.2 mi | Berlin Brandenburg | 11.1 mi |