Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.9 "Breakfast is good."
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7.8 "Good service."8.8 "88% found the
staff to be very friendly ." 10.0 "100% found therestaurant service to be one of the best ." 10.0 "Management was excellent , said 100%." -
6.7 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.6 "For only 56%, thebathroom was ok ." -
4.1 "Bad amenities."3.7 "63% thought the
building wasn't nice ." 3.0 "70%complained about the elevator ." -
2.0 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."7.8 "
Great parking , according to 78%." 10.0 "City centre within easy reach , said 100%." -
9.0 "Excellent breakfast."
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7.7 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.7 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.1 "For only 61%, thebathroom was ok ." -
3.8 "Bad amenities."3.4 "66% thought the
building wasn't nice ." 2.8 "72%complained about the elevator ." -
2.4 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."
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9.1 "Excellent breakfast."
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6.6 "Rooms are ok."
Overall Rating
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9.6 "Terrific location."
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6.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
We had a lovely time in Bernkastel, it is lovely and quaint.Hotel was right in the centre and served a good breakfast. Rooms were confortable and clean for this star hotel
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6.0review from
Friendly staff, godd location, godd food.
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8.0review from
The hotel was in the heart of Bernkastel's shopping and restaurant area. Our stay was made more special when we tried checking out early in the morning and the front desk was closed. We found a couple of employee's in the back and they opened the desk and checked us out and asked if we wanted to take breakfast with us. When we declined she insisted and then packed us some juice, slices of salami, cheese, bread and tomatoes. It was a nice touch to end our vacation. It is a bit of an older hotel and the rooms are quite small, but the service made up for it.
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7.3review from
The staff was very helpful. Transfer to the airport was very convinient for us. The ladies working at the hotel were always in a good modd. Hotel manager too.
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5.6review from
The location in the town center is the major attraction of this hotel and the fact that they have parking for the car although this is seperate from the hotel and is up a steep flight of stairs The room was not very big and the bathroom small but it was always clean.
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4.6review from
Excellent location in very nice town center. TV monitor very small,must be updated..Wireless internet not available in rooms.
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7.6review from
Cleanliness efficiency of staff good kitchen
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8.0review from
The staff were very welcoming and helpful. The rooms were clean and bright and the breakfast was great.
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6.8review from
good location very steep stairs for older people no elevator.
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8.0review from
The hotel was in the heart of Bernkastel's shopping and restaurant area. Our stay was made more special when we tried checking out early in the morning and the front desk was closed. We found a couple of employee's in the back and they opened the desk and checked us out and asked if we wanted to take breakfast with us. When we declined she insisted and then packed us some juice, slices of salami, cheese, bread and tomatoes. It was a nice touch to end our vacation. It is a bit of an older hotel and the rooms are quite small, but the service made up for it.
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8.0review from
The staff were very welcoming and helpful. The rooms were clean and bright and the breakfast was great.
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7.3review from
The staff was very helpful. Transfer to the airport was very convinient for us. The ladies working at the hotel were always in a good modd. Hotel manager too.
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7.6review from
Cleanliness efficiency of staff good kitchen
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6.8review from
good location very steep stairs for older people no elevator.
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6.3review from
We had a lovely time in Bernkastel, it is lovely and quaint.Hotel was right in the centre and served a good breakfast. Rooms were confortable and clean for this star hotel
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6.0review from
Friendly staff, godd location, godd food.
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5.6review from
The location in the town center is the major attraction of this hotel and the fact that they have parking for the car although this is seperate from the hotel and is up a steep flight of stairs The room was not very big and the bathroom small but it was always clean.
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4.6review from
Excellent location in very nice town center. TV monitor very small,must be updated..Wireless internet not available in rooms.