Bernkastel-Kues Hotels

peaceful and very beautiful location, wonderful, big rooms no

The Manager was very friendly and cheerful. The surroundings are stunning as is the building. Could do with a few signposts around the place directing us where to go - we went to a few places before finally finding Reception via the back door. Although we had been told where to go for breakfast, again, we had to ask how to access it. Just a few clear signposts would have helped. Other than that, couldn't fault it and would highly recommend it and come back again.

spacious, bright room, with Danish influence in design; lovely location along the Mosel river; breakfast was ok, although it could use more variety; very efficient staff; good starting point to visit around (Burg Thurant was a charming and less touristic experience). pillows; internet access

Food

It was quiet and modern. Bathroom was large. Bed was comfortable Location from town centre. Did not have satellite TV for English channels.

Very good, modern spotlessly clean room with jacuzzi. Bathroom was really great too. Good breakfast. The only slight disappointment was the bed. We had asked for a room with a double bed and what we actually got was two singles pushed together. In principle not a problem, but these beds were light and with the parquet flooring, they tended to move around quite easily! This could result in some embarassing moments with one of you disappearing in the gap which suddenly opens up between the two beds. Other than that....great!

Our double room had a wonderfully large bathtub with jets which you don't often find in European hotels. The breakfast was quite nice. The service at dinner was somewhat slow.

Very modern decor and extremely clean. Excellent view of the castle, although was not in walking distance to the town centre.

The rooms were very comfortable en have enough space - it was nearly directly in the center of the town - we had a very fine 5 course dinner in the restaurant - professional serviert and with the neccessary explications. The parking was about 300 meters from the hotel. It is situated in an historical town at the bordfers off the mosel (wine region)

the rooms was very good and the food was very good. the red colour in the room was not nice.

Clean. Friendly staff. Good breakfast. Parking in locked area. Funny Shower. No Fire escape exit.

Friendly personal. Cleanless of the rooms and everything. Large and nice rooms. The kitchen of the restaurant has a good reputation. However, the breakfast was quite short (but good).

The staff were very friendly, the hotel seemed like it was 4 star rather than three, we did upgraded to the better room, superb bathroom and all very clean. Good location and I would certainly go there again. We were unable to see the wine celler and taste the wine, we also did not recieve a glass of wine on our arrival which we did expect.

The Hotel was very clean and the staff very freindly. Good valve for money.

Very clean, bright modern & comfortable rooms. Food first class and good value. Stuated in a quiter part of the town. Would certainly stay there again.

the hotel was nice and handy for the centre and river mosel, the restraunt and court yard were nice, it was easy to park the car front rooms may be abit noisy thrrough the day with the road outside food was good, they should have there dinner menu in english . but the waiteress could speak english so she helped us with the menu. but they should have english menu

A great hotel, full of charm and character. It is located on the quiet Kues side, just across the bridge from the picturesque Bernkastel. This location means that there is ample and free parking - unusual in the twin town. Our room was spacious and airy. The king-size bed was comfortable with a memory-foam mattress. There was a safety-deposit box installed with no charge for use - nice touch. The buffet-style breakfast provided wide selection - cold meats, cheeses, fruit, yogurt, etc. The hotel's restaurant is excellent, well-priced and the menu is available in English which is unusual in the area - a definite added advantage. The hotel has its own wines too! We recommend this hotel and we will be back! Our only quibble was with the shower - pressure was poor, temperature a bit hard to regulate. Also, there is no reception and the front door is locked!. Once we were shown our room, it was explained that patrons use the rear entrance off the car-park. This works out well but the practice, unfortunately, gives a bad first impression.

Big, modern and spacious rooms. Perfect loacation. Good breakfast. Many flies in the breakfast rooms (they must do something with that).

Charming staff and helpful. Superb room and view. Decor outstanding for the price. Excellent position. Parking to offload luggage sometimes impossible due traffic congestion necessitating a long walk with heavy luggage from the public car park. Excellent staff not always immediately available. Breakfasr slightly disappointing despite the breakfast area being part of an impressive patisserie.

We booked a Superior Room and were pleasantly surprised by the wonderful views from the balcony. The decor in the room was very nice. I loved the big windows! The bathroom was also very nice and had a great shower. It is inconvient that there isn't someone at the reception desk at all times. I also thought for the price of the room, that internet connection should be free of charge. I had to pay 8 Euro for 60 minutes of internet usage. I only used about 30 minutes and then logged off. Later when I tried to log back on, the T Mobile site told me that I had used all of my minutes.

Excellent hotel and staff. Our room with a balcony over looked the Mosel River and was big fantastic. Would highly recommend staying at this hotel. Food in the hotel restaurant was also very good. Restaurant prices were slightly above average for the region, but the food was excellent.

Herr Nicolay Sr. was very friendly and kind. I think the hotel should think about offering a van/ pick up service. Especially for those coming in to town for the feast or special occaisons.

Great breakfast buffet and exquiste five course dinner.

Great view of the Mosel River. Just blocks to the wine festival. Nice breakfast. Nice pool, sauna and breakfast.

Position & staff friendliness Restaurant meal (dinner) was not to the standard expected