Pensión Lo Bilbao

The bed was super comfortable. Nice decoration and comfortable room. Excellent location right next to Plaza Nueva.

There was no external window. Secure access with entry code. The hotel tried to cancel our reservation for payment problem at the accommodation day.

The location is exceptional, right in the center of Bilbao but quiet. It's in the heart of the old town, full of restaurants/cafes/bars and two minutes walk from the river and metro.

The room was small but comfortable, with a coffee machine, a modern and clean ensuite bathroom, and a lovely view of Plaza Barría in the old town.

The hotel entrance is right on the main square full of restaurants/cafes/bars. The hotel uses a keyless access system, and the staff are helpful and provide great communication.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Plaza Nueva comes highly recommended.

Some guests noted that the hotel's central location can lead to noise from the street and nearby bars. Light sleepers may want to bring earplugs or choose a room away from the main square.

The hotel's proximity to Plaza Nueva and other attractions in the old town makes it an ideal base for exploring Bilbao. Guests appreciated the convenience of being within walking distance of many sights.

While some guests found the rooms cozy and well-decorated, others mentioned that certain rooms were small and lacked windows. It's advisable to review room options and amenities carefully before booking.

The hotel operates with a keyless entry system, and some guests experienced challenges with the codes on the doors. It's recommended to familiarize yourself with the check-in process and have the contact information readily available in case of any issues.

Guests highlighted that the hotel's location can result in noise from the street, especially during festivals or events. Travelers visiting during such times may want to prepare for potential noise disturbances.

The hotel offers increased accessibility and features such as roll-in showers and wheelchair accessibility. Guests with specific accessibility needs appreciated these facilities.

Some guests mentioned issues with the air conditioning, noting that it could be unreliable. It's advisable to consider the potential for temperature control challenges, especially during warmer months.

The hotel's location in the heart of the old town provides easy access to numerous restaurants and bars. Guests enjoyed the vibrant dining scene and the variety of options available just steps away from the hotel.

Several guests appreciated the staff's helpfulness and communication. If you have specific preferences or requirements, reaching out to the hotel in advance may enhance your overall experience.